One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.91

4.9 Rating 4,830 Reviews

99 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 4,830 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ES8 Lizzie very helpful renewing my car insurance”

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Posted 3 months ago

“Quick and fixed my issue straight away CH2 was very helpful today.”

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Posted 3 months ago

“Quick response and advice”

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Posted 3 months ago

“Hi I have spoken to a delightful lady today called lizzie ES8 very very helpful would definitely use this company again”

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Posted 3 months ago

“CH2 gave me a quick and simple answer to my query in the live chat”

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Posted 3 months ago

“CH2 very helpful and solved my problem on online chat excellent service thank you.”

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Posted 3 months ago

“Advisor CH2 was helpful in resolving issue.”

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Posted 3 months ago

“The help I received from Lizzie. User name ES8.”

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Posted 3 months ago

“ES8 was helpful and answered my question promptly.”

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Posted 3 months ago

“Excellent service, emailed docs to me straight away as not on portal”

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Posted 3 months ago

“Lizzie was excellent, polite and sounded concern, a very relaxing conversation at a very stressful time. Thank you”

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Posted 3 months ago

“I recently moved house from 6 bed to a 3 bed in a more affluent area. I had to pay £39 admin fee, as their portal wouldn’t allow me to change it. Then on a live chat, the policy worked out to be exactly the same price?? I thought I was being robbed of a cheaper policy, all the live chat person was worried about was confirming the administration payment.”

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Posted 3 months ago

“ES8 was very helpful and informative, managed my query quickly and effectively and was a real credit to the business.”

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Posted 3 months ago

“It's nice to be able to chat with advisor, who has answered my questions.”

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Posted 3 months ago

“CH2 was very helpful and answered my questions quickly and promptly”

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Posted 3 months ago

“Quick and helpful response through the Chat facility. Nice to know you were speaking to a person and not virtual. HE4 asked questions which directly lead to rectify the problem and I received the necessary email within seconds.”

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Posted 3 months ago

“CH2 was helpful and knowledgeable. thx”

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Posted 3 months ago

“Had to use the live chat today regarding my new policy. CH2 was very helpful trying to locate a schedule.”

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Posted 3 months ago

“Didn't advise he was making calculations after I answered a question, and was nearly 5 minutes before I had to send another message to check we were still connected. Would be better if he could keep customer informed, especially if it was going to take a few minutes, giving reassurance the chat was still in progress. AB9”