One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.91

4.9 Rating 4,734 Reviews

99 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 4,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“NO2 was amazing. Listened to my needs and fully met them.”

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Posted 2 weeks ago

“Bn1 was very helpful”

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Posted 2 weeks ago

“as a new customer ps1 was very helpful and informative.”

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Posted 2 weeks ago

“NO2, was a great help and allowed me to proceed with my problem by sending the appropriate link. very polite and curious”

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Posted 2 weeks ago

“SP 6 was amazing she got everything I needed do with no problems very happy with the service”

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Posted 2 weeks ago

“Very hard to get through to actually renew my policy but SP6 was very helpful and got me a good deal. A an asset to the company.”

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Posted 2 weeks ago

“GF7 really helped in regards to a retuned direct debit payment, due to my wages not clearing in time. Efficient and good customer service thank you”

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Posted 2 weeks ago

“Graham was super helpful with solving my email issue. A fault my end but was dealt with quickly and efficiently”

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Posted 2 weeks ago

“Excellent service from NO2”

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Posted 2 weeks ago

“NO2 was very professional and helped in any way she could”

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Posted 2 weeks ago

“NO2 helped me sort out my issues with my no claims and was patient with me in sorting this out. Thank you for this and for your time.”

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Posted 2 weeks ago

“Customer service person sorted my problem very quickly and professionally. And that was SP6”

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Posted 2 weeks ago

“GF7 was helpful. He responded at 09.00 on both occasions I called and sorted out the automatic renewal. After I then received a letter saying the policy would autorenew and on my second call, he assured me the autorenew had indeed been cancelled. The way in which One Click made it so difficult to cancel the autorenew was extremely irritating and was the main reason why I have switched to another insurance provider. Customer service from GF7 was excellent. Overall customer service from One Click was terrible.”

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Posted 2 weeks ago

“Ps1 was extremely friendly and helpful during our chat this morning”

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Posted 2 weeks ago

“NO2 was really helpful . Explained everything quickly and effectively. Basically kept me with the company as I did have a £10 cheaper quote.Only downside was had to wait a long time to get to chat with someone. Not NO2's fault tho”

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Posted 3 weeks ago

“NO2 was great help!”

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Posted 3 weeks ago

“Good service from the agent (YD2). Reduced my renewal price.”

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Posted 3 weeks ago

“NO2 was very helpful. Efficient & polite. Thankyou.”

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Posted 3 weeks ago

“BN1 was helpful. My biggest gripe is I was on hold on a live chat for well over an hour. This is ridiculous. BN1 has given me a revised quote which is great if I decided to accept and go ahead as I can do this myself. But if I need to speak to another advisor via chat I willl be dreading it. Other companies are just as bad so its a industry problem rather than just this company tbf.”

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Posted 3 weeks ago

“Gf7 was a great help 👍”

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Posted 3 weeks ago

One Click Insurance is rated 4.9 based on 4,734 reviews