One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.91

4.9 Rating 4,709 Reviews

99 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 4,709 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“customer service made the change i wanted very well but i found it very hard to log into my account”

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Posted 3 days ago

“HE4 was prompt and sorted out my insurance as requested”

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Posted 3 days ago

“JA7 was very good at sorting my issue quickly and efficiently. Very polite and helpful”

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Posted 3 days ago

“JA7 was extremely polite courteous and helpful. Had my problem solved in no time.”

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Posted 3 days ago

“Spoke via chat to agent JA7 dealt with my enquiry promptly and efficiently.”

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Posted 3 days ago

“Spoke to your agent MS 2 and she was very efficient. I needed to cancel my policy due to no longer owning the car. All dealt with in about 5 minutes. Biggest issue I had was the restricted times that agents are available for chat. I tried to cancel yesterday but was outside your opening hours which are no user friendly at all, so couldn't do so”

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Posted 3 days ago

“Live chat with Abby AP7 got my renewal sorted very quickly and satisfactorily. Thank you”

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Posted 3 days ago

“On chat with MS2 Megan to cancel policy within the 14 day cooling off period. Very straightforward and quick responses”

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Posted 3 days ago

“HE4 chat modified my bike insurance, quick and easy”

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Posted 3 days ago

“AP7 was fantastic on live chat! Quick responses. Answered all my questions and sorted me a good price. Thanks AP7”

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Posted 4 days ago

“Was having issues updating some info via my portal, but agent AP7 helped me over the live chat. She was fab and got it all sorted really quickly.”

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Posted 4 days ago

“JA7 was fantastic, issue was dealt with within minutes”

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Posted 4 days ago

“Excellent and fast customer support”

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Posted 4 days ago

“Really helpful and fast replying, great customer service”

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Posted 4 days ago

“MS2 (Megan) tried to assist me with reducing my renewal premium. Unfortunately she couldn’t reach an alternative price I had been provided by another company. That said Megan (MS2) did try her very best to reduce the premium and is a credit to your company”

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Posted 4 days ago

“JA7 was excellent, went on live chat to cancel renewal and the agent was able to beat a quote from another insurance company which is amazing saves me the hassle of moving everything over so thank you appreciate your help.”

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Posted 4 days ago

“Excellent help from Brandon (BN1) today, he was patient and helped me work through my renewal achieving a very competitive price and great cover.”

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Posted 4 days ago

“ps1 was awesome!”

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Posted 4 days ago

“One Click Insurance gave me a great price for my car insurance.”

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Posted 4 days ago

“SP6 was brilliant! TEN STARS! [If i could] GREAT Customer Service! Was getting lost in the system! SP6 came to my rescue, and escorted me to a most satisfactory conclusion!”

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Posted 4 days ago

One Click Insurance is rated 4.9 based on 4,709 reviews