One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.91

4.9 Rating 5,719 Reviews

99 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 5,719 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful customer service JA7 very informative and prompt”

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Posted 1 month ago

“Live chat was very useful and meant no call centres and dodgy phone option to navigate. HE4 was the agent.”

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Posted 1 month ago

“BN1 very efficient..query sorted very quickly”

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Posted 1 month ago

“"BN1" very helpful and efficient. Was able to beat an alternative car insurance quote I had obtained. Very happy with service”

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Posted 1 month ago

“BN1 saved me £20 by answering all questions very quickly”

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Posted 1 month ago

“Graham (GF7) was very helpful”

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Posted 1 month ago

“Very good and helpful service.,”

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Posted 1 month ago

“Shanice (SP6) was patient and very helpful in solving our renewal problem and gaining us access to the portal.”

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Posted 1 month ago

“Great easy to use customer service. Thanks SP6”

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Posted 1 month ago

“Harry E (HE4) gave great service. He had to pick up part way through a chat conversation I was having with a colleague when the line dropped. All credit to him to pick up the lead where it was left. Good, quick and pleasant service. Thank you.”

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Posted 1 month ago

“Renewal of a car insurance. Jack A gave a splendidly concise and quick conversation about a renewal quote with a change to the policy. If only everyone was like this I would be a happy man!! Also very personable and polite - that was extremely appreciated. Many thanks Jack.”

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Posted 1 month ago

“GF 7 was very good at helping me log on to the online portal.”

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Posted 1 month ago

“BN1 - helped straight awy”

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Posted 1 month ago

“Great brilliant help”

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Posted 1 month ago

“AP7 I was disappointed that my car insurance renewal cost had gone up by 56%! So I got in contact with OneClick (now One Call) live chat and spoke to AP7 to see if they could match the quote I'd got from Go Compare. They did.”

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Posted 1 month ago

“NO2 was really helpful and found me the best renewal quote they did not give up and spent time looking for a better quote”

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Posted 1 month ago

“Bn1 brilliant”

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Posted 1 month ago

“SP6 was extremely helpful in making the changes to how I pay for my policy today though I would prefer to speak to someone instead of online chats but hey ho that’s how it is these days!”

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Posted 1 month ago

“Professional and helpful advisor - AP7 - very good”

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Posted 1 month ago

“I spoke with customer service rep JA7. Was very friendly and understanding with my situation. 10/10 customer service”

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Posted 1 month ago

One Click Insurance is rated 4.9 based on 5,719 reviews