One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.91

4.9 Rating 4,735 Reviews

99 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 4,735 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After the initial call to query my renewal cost, we very quickly got sorted and now I'm looking forward to another 12 months, hoping I won't need their services. Thank you BN1.”

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Posted 3 weeks ago

“SP6 was professional and tenacious in her approach to my query, polite and obviously a valued team member. Live chat not as efficient as a phone conversation but it got the task done. Many thanks to Shanice.”

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Posted 3 weeks ago

“Bn1 was very helpful and managed to change my address for free lucky really as they did want an additional”

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Posted 3 weeks ago

“JA7 good simple service”

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Posted 3 weeks ago

“JA7 was very helpful and attentive when contacting support today. Many thanks!”

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Posted 3 weeks ago

“PS1 was very efficient and helpful this morning. Thanks.”

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Posted 3 weeks ago

“NO2 very polite, helpful & easy to understand”

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Posted 3 weeks ago

“very efficient service by NO2 .”

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Posted 3 weeks ago

“I am very pleased with the help & assistance I received from BN1 today (Brandon) regarding renewal of my car insurance policy. Everything was explained carefully to assist me in my decision making & thus renewing my policy with yourselves. Thankyou”

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Posted 3 weeks ago

“I had to cancel my insurance policy and caller handler SP6 was very helpful and kind throughout the call. Got my refund back (not as much as hoped for) but she was efficient and explained all to me.”

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Posted 3 weeks ago

“HE4 (Harry) was very helpful, professional and courteous. He was also very efficient and dealt with my query promptly and thoroughly. I was very impressed with him and he is a credit to your company. Many thanks Harry/ HE4”

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Posted 3 weeks ago

“Very clear and helpful. I was speaking to Nicole (N02)”

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Posted 3 weeks ago

“Very helpfull and quick to resolve my query 💯”

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Posted 3 weeks ago

“JA7 very helpful and was able to match a cheaper renewal quote from another insurance company”

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Posted 3 weeks ago

“NO2 was very helpful.”

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Posted 3 weeks ago

“SP6 was possibly the best online chat about insurance renewal I have ever had. She deserves a pay rise.”

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Posted 3 weeks ago

“Hi,Had a problem with mistake i made on policy,Agent PS1 sorted straight away very pleased with service”

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Posted 3 weeks ago

“My insurance certificate arrived with the wrong start date on. A 15 min conversation with the lovely Shanice (SP6) sorted everything out for less cost than I was imagining. Excellent, thank you.”

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Posted 3 weeks ago

“Helpful and friendly”

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Posted 3 weeks ago

“I had to contact One Click to notify them of a change to my insurance details. The operator I dealth with (ps1) was very understanding and dealt with my query professionally. Thank you.”

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Posted 3 weeks ago

One Click Insurance is rated 4.9 based on 4,735 reviews