One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.91

4.9 Rating 4,802 Reviews

99 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 4,802 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ps1 helped very much”

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Posted 2 months ago

“Customer service agent CH2 dealt with my enquiry about car insurance. She dealt with the facts i provided from a comparison site and saved me a substantial amount on money on the comparison site quote. I am renewing with One Direct mainly due to CH2 and her revised quotes.”

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Posted 2 months ago

“AB9 helped with my contact today.”

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Posted 2 months ago

“Very swift change to policy”

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Posted 2 months ago

“Wonderful company was able to sort out any problem quickly, very competitive pricing and would recommend to all”

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Posted 2 months ago

“The Agent. - AB9 - listened carefully & addressed the thoughts raised in a timely and professional manner.”

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Posted 2 months ago

“So pleased I waited in the queue to chat with agent NO2. She listened and resolved my upset and was both courteous and efficient.”

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Posted 2 months ago

“CH2. Very officiant, well mannered and helpful. Thanks you very much.”

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Posted 2 months ago

“Agent NO2 provided a great customer service and I'm happy with the outcome - many thanks”

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Posted 2 months ago

“Chat agent Paige was very helpful. many thanks”

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Posted 2 months ago

“Agent HE4 was really helpful, answering all my questions promptly and sorted my urgent issue during the chat.”

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Posted 2 months ago

“HE4 Was very helpful and resolved the issue quickly.”

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Posted 2 months ago

“NO2 chat very helpful and issue sorted easily. Well done.”

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Posted 2 months ago

“Was it a bot? If so it was very good”

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Posted 2 months ago

“Although I was quite high in a queue the numbers went down relatively speedy and my call was then dealt with quickly and very efficiently by username NO2. A very good experience. Thank you.”

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Posted 2 months ago

“happiness at last,a very rare commodity .I enjoyed the live chat and I hope you win Nicole. Our laptop is shared.Please change email address.You have a very old one on your records”

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Posted 2 months ago

“Agent SP6 was very helpful and courteous, she answered all my questions with full knowledge of her job. Well done SP6.”

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Posted 2 months ago

“N02 or NO2 was really a great help and managed to get me sorted…however, it took ages and several attempts to contact one click before I got lucky with N02”

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Posted 2 months ago

“Good customer service”

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Posted 2 months ago

“Excellent price, excellent customer service. Spoke to sp6 and she was very quick and efficient. Highly recommend”

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Posted 2 months ago

One Click Insurance is rated 4.9 based on 4,802 reviews