One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.91

4.9 Rating 4,830 Reviews

99 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 4,830 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“CH2 was a great advisor / customer service agent to work with. The matter was dealt with swiftly and queries responded satisfactorily. Appreciate the help I got from CH2.”

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Posted 3 months ago

“AB9 was polite and directed me where I needed to go on the portal”

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Posted 3 months ago

“Ab9 is a rockstar”

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Posted 3 months ago

“ps1 gave an excellent service today .”

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Posted 3 months ago

“ES8 answered my query..very happy with response.”

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Posted 3 months ago

“Ch was very good”

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Posted 3 months ago

“Ps1 was helpful”

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Posted 3 months ago

“CH2 advisor very helpful and rapid reply online. Polite in manner, very satisfied.”

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Posted 3 months ago

“I contacted oneclick as I'd accidentally cancelled the direct debit and they'd informed me the policy was to be cancelled. I got through to PS1 on live chat and she was extremely helpful and fast to get sorted and reinstate my policy. Very happy with the customer service I received from ps1”

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Posted 3 months ago

“Great chat response service. Took a while to discover this as appear not to offer any phone customer support. But chat was swift and efficient...so ok as long as you are tech savvy.”

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Posted 3 months ago

“AB9 tried hard to match a quote for my renewal but it was not possible this time”

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Posted 3 months ago

“Charlotte (CH2) was fantastically helpful and polite. Answered my query quickly and super efficiently. Would definitely recommend.”

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Posted 3 months ago

“AB9 was very helpful A 5 star earned”

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Posted 3 months ago

“Very helpful and customer service is 10 out of 10 Es8”

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Posted 3 months ago

“ab9 sorted my insurance no fuss no bother very happy with the service provided highly recommended”

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Posted 3 months ago

“Although I had a problem initially, the agent I spoke to advised me immediately how to deal with it, and by the time I came off the Live Chat it was all in hand. Paige (PS1) was very knowledgeable, patient and helpful - a credit to your company!”

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Posted 3 months ago

“Excellent”

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Posted 3 months ago

“ES8 did a fantiastic job of helping me fast and simple”

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Posted 3 months ago

“I spoke to AB9 and he was very helpful and efficient. Renewal premium was reduced slightly on small alterations on my policy - I'm very happy, he couldn't have been more helpful and kept asking if I needed any explanation or help with anything on the policy”

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Posted 3 months ago

“Spoke to PS1 on live chat. Helped me to decide to renew my car insurance with One Click for another year.”

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Posted 3 months ago

One Click Insurance is rated 4.9 based on 4,830 reviews