One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.91

4.9 Rating 5,719 Reviews

99 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 5,719 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Agent JA7 was very helpful on the live chat and was able to answer all my queries about my car insurance renewal. Overall I am very happy with this company.”

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Posted 1 month ago

“Just "spoke" to AB9. Very helpful and responded to my request,with the answer, within a few seconds. Although a simple question I was really impressed with the speed with which my query was resolved. Thanks again.”

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Posted 1 month ago

“No2 had answered my questions and gave me the information . I needed5*”

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Posted 1 month ago

“excellent customer service very helpful my problem was resolved its all sorted now thanks to megan”

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Posted 1 month ago

“customer service made the change i wanted very well but i found it very hard to log into my account”

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Posted 1 month ago

“HE4 was prompt and sorted out my insurance as requested”

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Posted 1 month ago

“JA7 was very good at sorting my issue quickly and efficiently. Very polite and helpful”

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Posted 1 month ago

“JA7 was extremely polite courteous and helpful. Had my problem solved in no time.”

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Posted 1 month ago

“Spoke to agent JA7 via chat he dealt with my enquiry promptly and efficiently”

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Posted 1 month ago

“Spoke via chat to agent JA7 dealt with my enquiry promptly and efficiently.”

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Posted 1 month ago

“Spoke to your agent MS 2 and she was very efficient. I needed to cancel my policy due to no longer owning the car. All dealt with in about 5 minutes. Biggest issue I had was the restricted times that agents are available for chat. I tried to cancel yesterday but was outside your opening hours which are no user friendly at all, so couldn't do so”

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Posted 1 month ago

“Live chat with Abby AP7 got my renewal sorted very quickly and satisfactorily. Thank you”

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Posted 1 month ago

“Had contact with JA7 today, great service, prompt reply”

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Posted 1 month ago

“On chat with MS2 Megan to cancel policy within the 14 day cooling off period. Very straightforward and quick responses”

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Posted 1 month ago

“HE4 chat modified my bike insurance, quick and easy”

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Posted 1 month ago

“AP7 was fantastic on live chat! Quick responses. Answered all my questions and sorted me a good price. Thanks AP7”

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Posted 1 month ago

“Was having issues updating some info via my portal, but agent AP7 helped me over the live chat. She was fab and got it all sorted really quickly.”

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Posted 1 month ago

“JA7 was fantastic, issue was dealt with within minutes”

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Posted 1 month ago

“Excellent and fast customer support”

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Posted 1 month ago

“Really helpful and fast replying, great customer service”

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Posted 1 month ago

One Click Insurance is rated 4.9 based on 5,719 reviews