One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.91

4.9 Rating 5,752 Reviews

99 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 5,752 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient and helpful, wish they had a phone number though as this would have made it easier! Despite this, Brandon was fantastic”

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Posted 3 months ago

“Tried to charge me over 60% more than last year on my renewal. Asked to cancel the auto renewal and you took nearly £80 off the price and then told me it could go down event more if I give you the latest info. Absolutely disgusting behaviour. How about instead of plucking figures out of thin air, and hoping your customers don't realise, you provide the best price in the first place?”

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Posted 3 months ago

“Had some issues accessing the portal and after many attempts at trying to sort it out unsuccessfully, I managed to speak with an agent (NO2) who rectified the issue straight away”

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Posted 3 months ago

“SP6 was most helpful indeed.”

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Posted 3 months ago

“AB9 was very efficient and quick”

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Posted 3 months ago

“HE helped me big time”

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Posted 3 months ago

“BN1 dealt with my request straight away so I'm happy with that.”

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Posted 3 months ago

“Spc was extremely helpful with my enquiry”

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Posted 3 months ago

“NO2 was excellent she explained something I just couldn't figure out and made the changes that were necessary. All within 5 minutes - thank you Nicole!”

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Posted 3 months ago

“Harry was helpful got me cheaper quote for renewal”

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Posted 3 months ago

“NO2 was very helpful and sorted everything for my efficiently”

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Posted 3 months ago

“NO2 made the process of adding another driver to my policy very easy especially considering is was all by Live Chat and not over the telephone.”

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Posted 3 months ago

“AB9 was quick effientant , made it very simple ,process, explained it thoughly about change on my policy , 5 *”

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Posted 3 months ago

“BN1 was very helpful and explained things well.”

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Posted 3 months ago

“BN1 was my assistant he helped me to reduce the renewal quote considerably”

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Posted 3 months ago

“Agent was good at explaining things to me. Short of having a telephone conversation”

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Posted 3 months ago

“Walked me through altering my car insurance - NO2 very helpful and made process very simple.”

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Posted 3 months ago

“Was having trouble navigating your portal to find my renewal details. It was made to be an easy journey by your operative Adam AB9 was very informative and gave me all the information I requested, a very helpful chap. Thank you Adam”

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Posted 3 months ago

“HE4 assisted me with my query today, and quickly helped me connect with a new password so I no have access to my policy details.”

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Posted 3 months ago

“I was looking for information on my car insurance policy. Went on live chat & didn’t have to wait long before Adam answered. My enquiry was answered very quickly, very informative and made it a pleasant experience with Adam’s knowledge”

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Posted 3 months ago

One Click Insurance is rated 4.9 based on 5,752 reviews