One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.91

4.9 Rating 5,687 Reviews

99 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 5,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“GF7 helped with the cancellation of my renewal. It took a while as the process starts with trying to adjust the existing quote. Once I had decided not to renew GF7 made the process straight forward and confirmed cancellation.”

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Posted 1 week ago

“BC1 dealt with enquiry if renewal promptly and efficiently l.”

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Posted 1 week ago

“JA7 was friendly, helpful and resolved my query quickly and efficiently. Thank you for your help”

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Posted 1 week ago

“JA7 was very very helpful and dealt with my issue very quickly thank you”

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Posted 1 week ago

“Very helpful chat with MS2 today. Clearly outlined options for changing my policy, and was very patient with my questions.”

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Posted 1 week ago

“I recently had the pleasure of interacting with the most delightful insurance guru through the chat service for my van insurance inquiry, and oh boy, what an experience! From the get-go, this individual was not just your average customer service representative; he was a beacon of hope, a guiding star in the confusing cosmos of insurance policies. First off, his response time was faster than a speeding bullet. I barely had time to sip my coffee before he popped up with a cheerful greeting that could brighten even the gloomiest of days. His typing speed? Let's just say it was like watching a maestro conducting an orchestra of keys, each stroke in perfect harmony. But wait, the plot thickens! Not only was he swift, but his knowledge was as vast as the universe itself. The question I had was met with an answer so thorough and clear, it felt like I was getting an insurance education from the Oracle of Delphi. He navigated through the complexities of van insurance with the finesse of a seasoned captain steering through the Bermuda Triangle. His patience was saint-like. His politeness was unmatched; it felt like he was serving me tea and biscuits through the screen. And the cherry on top? He delt with situation super quickly and helped out of a sticky spot.. In essence, if customer service was an art, this individual would be Picasso. If it were a sport, he'd be at the Olympics, winning gold in "Excellence in Service". If you ever find yourself in the labyrinth of insurance inquiries, pray you meet this magnificent human. He doesn't just help; he transforms your day into a festival of positivity and efficiency. Thank you, oh grand maestro of insurance inquiries! You didn't just assist; you performed a symphony of service that will echo in the halls of customer satisfaction for years to come! Keep this review if you ever need a morale boost; it's guaranteed to put a smile on your face just remembering the encounter!”

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Posted 1 week ago

“I had an online Chat with JA7, he was very helpful, didn't over complicate things and answered the questions clearly”

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Posted 1 week ago

“JA7 was helpful and quick replies”

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Posted 1 week ago

“MS2 ( Megan) made my registration change very easy today. I'm very happy with my service today .Thank you”

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Posted 1 week ago

“JA7 was very helpful in clarifying details related to what was effectively a new policy since the previous insurer did not quote. The policy had all the items that I wanted covered.”

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Posted 1 week ago

“BC1 provided some assistance with explaining a few details related to the policy. First class service, prompt, efficient and very polite. Thank you.”

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Posted 1 week ago

“HE4 was really helpful adressing any concerns. Very quick and efficient to sort out on line. Helped me to get the best quote Thanks so much”

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Posted 1 week ago

“Harry he4 was fantastic really helpful and very attentive to what I as customer needed fantastic service HE4”

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Posted 1 week ago

“HE4 Very helpful agent on online chat to discuss insurance renewal.”

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Posted 1 week ago

“Thank you so much MS2 - thank you for your patience and dealing with my query and putting my mind at rest. Much appreciated.”

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Posted 1 week ago

“Whilst J A7 was very helpful to deal with and I would rate him five stars. I would have to say, use ANY other insurance company that you can. The website is appalling, and it would appear the companies they deal with don't have a lot of selection of alternative vehicles if you want to change your policy to another car! In addition if you want to have a human conversation with somebody via the telephone you're wasting your time!”

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Posted 1 week ago

“Hi I have just spoken with BC1 she was absolutely brilliant !! Thank you so much for your patience and taking time to explain everything to me.”

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Posted 1 week ago

“AP7 sorted out my query very quickly. Very satisfied.”

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Posted 1 week ago

“HE4 great customer service”

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Posted 1 week ago

“BN1 was amazing at sorting my renewal quote for me very helpful and got me a great quote”

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Posted 1 week ago

One Click Insurance is rated 4.9 based on 5,687 reviews