One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.91

4.9 Rating 4,759 Reviews

99 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 4,759 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I chatted with NO2 and she was able to make a knockout offer to retain my business”

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Posted 1 month ago

“BN1 was very helpful and professional”

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Posted 1 month ago

“Very happy”

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Posted 1 month ago

“SP6 has been amazing! Very helpful went through everything with me and understood the wait time was a while and agreed to contact me via email rather than have me waiting brilliant service thank you”

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Posted 1 month ago

“Very smooth and easy transaction and great fast customer service.”

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Posted 1 month ago

“HE4 provided exactly what I would expect from a chat service and was exceptional in his responses.”

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Posted 1 month ago

“Great efficiency on customer service”

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Posted 1 month ago

“Had a live chat with NO2 and my confusion was dealt with very quickly. Thanks NO2, you were a great help”

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Posted 1 month ago

“Chatted with AB9 on web chat and he was very helpful in reducing my renewal quote considerably. Very clear and polite and informative. Good job AB9 Shame I had to wait 20m to start the chat though!”

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Posted 1 month ago

“Brandon (BN1) was very helpfull polite and dealt with my problem swiftly and efficiently.”

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Posted 1 month ago

“Bn1 got my policy activated super quick as I needed it immediately. Great service”

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Posted 1 month ago

“JL4 was helpful and efficient.”

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Posted 1 month ago

“Called today and spoke to AB9 about price matching a renewal quote. Easy process, maybe not as quick as speaking directly to someone but efficient nonetheless. Adam was polite and professional and lowered my renewal price so happy experience today, thank day.”

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Posted 1 month ago

“Very efficient thank you”

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Posted 1 month ago

“Fantastic service via the chat function from AB9 and a great price which I was more than happy with and even cheaper than last year.”

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Posted 1 month ago

“I used the live chat facility to negotiate a better deal for my car insurance renewal. I dreaded it because these things are usually time-consuming and, frankly, a waste of time. However, I was fortunate to chat with an agent SP6, who was helpful, professional, and a joy to deal with. My mission was successful and One Click has my business for another year. Surely, a win-win situation. Very impressed.”

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Posted 1 month ago

“Sp6 was very helpful and answered all my questions quickly and with knowledge. She also helped me save a bit of money which is always a good thing. Very happy.”

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Posted 1 month ago

“SP6 was very efficient and tried very hard to keep my business. A+ for effort.”