One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.91

4.9 Rating 4,809 Reviews

99 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 4,809 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“PS1 Paige gave me quick and concise help. I’m sure if we could have chatted in person we’d have had a great rapport.”

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Posted 2 months ago

“A little bit of a wait on Live Chat but once i was through to HE4 the response was quick, friendly and efficient.”

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Posted 2 months ago

“ps1 was friendly and polite and helped me with my insurance quickly and professionally.”

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Posted 2 months ago

“PS1 was really patient & helpful as I had a plethora of questions. I came away with all the information I needed & a good price too (she even apologised during the chat for making a mistake along the way which she soon corrected). I liked that. However the chat window timed out before I could find the button to request the transcript so I needed to call again & spoke to AB9 who was able to email it me. However, I later had to call again & spoke to Harry to request AB9's transcript (again the windows for both AB9 & Harry closed too quickly before I could request one). I like the idea we can have a record of the chat but can I request you make the chat window clearer & more accessible. It's also really difficult to wait for an operator if you're using a computer as the wait times can be quite long & you can't leave the screen. Overall pleased with the outcome tho”

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Posted 2 months ago

“HE4 responded quickly and resolved my issue promptly.”

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Posted 2 months ago

“Page ps1 did what I asked and was very thorough. Just waiting for new invite to be uploaded.”

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Posted 2 months ago

“SP6 was very helpful she is a credit to your company.”

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Posted 2 months ago

“HE4 was quick and efficient on the chat.”

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Posted 2 months ago

“HE4 - Operator was efficient, polite and solved my issue immediately! Thanks 👍”

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Posted 2 months ago

“very good service, I dealt with Paige PS1 who answered all my questions quickly and efficiently, I will be sure to contact one click for any future insurance needs. Thanks again PS1.”

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Posted 2 months ago

“PSI. Polite and efficient. I give her good marks.”

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Posted 2 months ago

“Review for SP6 (Shanice P)”

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Posted 2 months ago

“This is kind of live chat I prefer , so friendly down th earth but professional at the same time as if I've known her for long time , very very helpful , PS1 definitely number 1 for me , wish her all the best and success.....Wahi Simon”

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Posted 2 months ago

“good service and very helpful”

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Posted 2 months ago

“Thank you PS1 you have been fantastic”

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Posted 2 months ago

“PS1 WAS VERY HELPFUL AND FRIENDLY”

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Posted 2 months ago

“ps1 Efficeint in all respects Thanks”

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Posted 2 months ago

“I have been on the live chat service twice now and the operator is always very helpful in sorting out the issues. The customer service is excellent. Today I spoke to PS1 and she was very polite and helpful. Thank you Paige”