One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.91

4.9 Rating 4,802 Reviews

99 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 4,802 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ps 1 (Paige) was very helpful when I contacted One Click Insurance about the renewal of my motor insurance. She managed to come up with a cheaper quote than expecte. Many thanks.”

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Posted 2 months ago

“Happy with AB9 But it took us a long time to get to right person to help us”

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Posted 2 months ago

“Charlotte ch2 handled my query well and was all sorted in a matter of minutes.”

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Posted 2 months ago

“CH2 excellent customer service, answered my query really quickly”

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Posted 2 months ago

“Paige (ps1) was very helpful and quick to change my direct debit dates”

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Posted 2 months ago

“Paige (PS1) handled my query well, all sorted in minutes. Shame though that the opening hours are only until to 2pm on Saturdays.”

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Posted 2 months ago

“Waiting a long time to be connected Ab9”

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Posted 2 months ago

“Paige PS1 was very useful and clear on the live chat.”

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Posted 2 months ago

“Paige was very helpful with my issue.very good customer service, thank you”

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Posted 2 months ago

“AB9 dealt with the amendment efficiently”

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Posted 2 months ago

“AB9 was extremely helpful and managed to get my excess down to an acceptable level whilst continuing with my current cover.He explained all the details promptly and easily understood.”

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Posted 2 months ago

“AB9 was very courteous and helpful. Thank you.”

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Posted 2 months ago

“HE4 was very helpfull but the system should generate a renewal notice by e-mail to allow it to be reviewed before automatic renewal payment is taken”

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Posted 2 months ago

“YD2 was very helpful and answered all my questions”

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Posted 2 months ago

“I love dealing with this company, everything is done on line and it is so simple, my wife changed her surname to our married name and it was dealt with in a flash. I spoke to HE4 who was so helpful.”

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Posted 2 months ago

“It did take a long time to get a response from the live chat but felt that AB9 was able to answer all my questions. Would still prefer to talk to a human though as it would have been quicker than typing my questions!”

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Posted 2 months ago

“Charlotte: CH2 excellent customer service, answered my query really quickly and successfully dealt with my log in problem. Great 😊”

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Posted 2 months ago

“Dealt with HE4, Harry, and he dealt with all my concerns and sorted the problem. Very efficient, many thanks.”

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Posted 2 months ago

“I dealt with AB9 and the response was fast, efficient and answered my question’s promptly. Definately a 5 star review from me.”

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Posted 2 months ago

“Charlotte CH2 was absolutely brilliant in the way that she dealt with my query. She had excellent knowledge, was speedy in her responses and showed great patience with me. She is a real asset to your business and I wish her all the best going forward.”

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Posted 2 months ago

One Click Insurance is rated 4.9 based on 4,802 reviews