One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.91

4.9 Rating 5,722 Reviews

99 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 5,722 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SP6 agent was lovely! Very helpful and efficient and got me a quote i was very happy with. Great stuff.”

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Posted 2 months ago

“BN1,thank you for your quick response and understanding”

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Posted 2 months ago

“Live Chat with NO2 was very helpful”

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Posted 2 months ago

“Efficient and helpful service: quote at a cheaper price on renewal”

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Posted 2 months ago

“Customer service is good but there can be quite a long wait to chat with an advisor.”

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Posted 2 months ago

“SP6 Answered by query straight away. Happy customer”

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Posted 2 months ago

“Spoke to one claim regarding my renewal price. They best the other prices quoted”

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Posted 2 months ago

“I had a very quick response from SP6 this morning. I have decided to renew my car insurance with OneClick for another year and she was polite and efficient. Thanks for your help.”

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Posted 2 months ago

“HE4 was a star. Great advice. Good price. Top man!”

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Posted 2 months ago

“BN1 was polite and friendly he did what I needed without hesitation. Thank you for your help.”

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Posted 2 months ago

“SP6 Was very friendly and helpful.”

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Posted 2 months ago

“Was chatting to NO1 today and she was very helpful. I am going to renew my house insurance for another year. Brilliant service..”

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Posted 2 months ago

“Been covered by One Click with no problem for a year, unfortunately renewal price couldn't be matched to competitors lower quote. However online chat with CL6 to discuss and requote and subsequently cancel my renewal was very helpful and straight forward. She did everything possible to try and lower my quote but unfortunately they were just coming back from providers at a higher price. 5 stars for CL6.”

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Posted 2 months ago

“NO2 was very helpful”

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Posted 2 months ago

“CL6. Really helpful. Quick and efficient and I couldn’t have asked for a better service. My issues have now been resolved so a happy customer.”

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Posted 2 months ago

“HE4 very helpful and all dealt with very quickly”

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Posted 2 months ago

“CL6 Did a great job today ,very patient and helpful CL6 explanation of everything I asked was first class.”

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Posted 2 months ago

“I spent ages waiting in the chat queue - twice - and chatted to an agent twice about updating information that was incorrectly placed in the first place, the information was not updated as they said it would be, i was advised to log out and log in again, and when i did it kept saying i didnt have an account and the seeion expired and the account didnt exsist. An awful waste of 2 hours. I now have no idea if my information has been updated or not. I can not access my account. And i am thinking of cancelling my policy in the cooling off period.”

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Posted 2 months ago

“NO2 did an excellent job of assisting me at renewal. Arranged a good price and cover.”

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Posted 2 months ago

“Nicole (NO2) got me a better price through Live online chat and was very helpful and patient.”

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Posted 2 months ago

One Click Insurance is rated 4.9 based on 5,722 reviews