One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.91

4.9 Rating 5,721 Reviews

99 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 5,721 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Graham GF7 finally sorted the problem out! I am now able to access the Customer Portal that other agent had tried and failed to do. He showed great patience and understanding. Thank you”

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Posted 2 months ago

“JA7 sorted all the ins & outs on live chat today, job done!”

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Posted 2 months ago

“Efficient online chat very helpful - BN1”

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Posted 2 months ago

“THIS IS A ON LINE INSURANCE ONCE YOU GET ON LIVE CHAT AWAY YOU GO QUICK EASY”

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Posted 2 months ago

“Excellent help from BN1”

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Posted 2 months ago

“Sp6 was very Friendly and helpful”

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Posted 2 months ago

“Great service from JA7 at One Click to update my policy. All explained well and questions answered, Top quote too!”

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Posted 2 months ago

“Best and Cheapest insurance provider. Quick response and quality service. Best experience in Live chat with BC-1”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“Swift and helpful AP7”

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Posted 2 months ago

“Very helpful online assistance from Abby AP7 - many thanks for sorting out my renewal changes !!”

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Posted 2 months ago

“Excellent customer service from GF7 on customer chat. He gave prompt and clear information, I was very impressed. Thank you GF7!”

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Posted 2 months ago

“The wait for customer service was quite long - I'd tried earlier and told I was 31 in the queue, so I gave up and came back later. This time I was 16 in the queue and had to wait about 15 minutes to be answered. Also when you are waiting in the queue, the website tries to log you out after 15 mins, so you have to keep confirming you want to stay in the chat. It means you cant go away and get on with something else while you're waiting. Once I got through to customer service the process was easy, quick and efficient. NO2 dealt with my query well and I was pleasantly surprised that the change I needed to make made my policy cheaper.”

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Posted 2 months ago

“Very good service from NO2”

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Posted 2 months ago

“N02 was very helpful and really patient,as I kept changing my mind over payment ,would recommend your services to family and friends 🙂”

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Posted 2 months ago

“JA7 was helpful and informative. Sorted out all of my queries and policy was changed.”

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Posted 2 months ago

“No2 very helpful with my enquiry”

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Posted 2 months ago

“NO2 was very helpful. She managed to beat the renewal price and help bring down my excess. Her help was very much appreciated.”

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Posted 2 months ago

“Was on chat with JA7 who was really helpful with my renewal. I was wanting to leave initially as premiums too high but he got them down to an affordable price. Very happy with the service and his professionalism”

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Posted 2 months ago

“Ja7 was really good at solving my issue thanks”

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Posted 2 months ago

One Click Insurance is rated 4.9 based on 5,721 reviews