One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.91

4.9 Rating 5,722 Reviews

99 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 5,722 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“NO2 was great help!”

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Posted 2 months ago

“Good service from the agent (YD2). Reduced my renewal price.”

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Posted 2 months ago

“NO2 was very helpful. Efficient & polite. Thankyou.”

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Posted 2 months ago

“BN1 was helpful. My biggest gripe is I was on hold on a live chat for well over an hour. This is ridiculous. BN1 has given me a revised quote which is great if I decided to accept and go ahead as I can do this myself. But if I need to speak to another advisor via chat I willl be dreading it. Other companies are just as bad so its a industry problem rather than just this company tbf.”

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Posted 2 months ago

“Gf7 was a great help 👍”

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Posted 2 months ago

“ps1 Page was excellent in dealing with my query and managed to get me another years policy with one click. I don't normally award 5* because I feel there's always room for improvement.”

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Posted 2 months ago

“No.2 Nicole was very good”

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Posted 2 months ago

“NO2 very helpful and responsive (after a 50 minute wait from being 47th in the queue!). She checked new policy and reassured me all was in order.”

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Posted 2 months ago

“NO2 put my mind at rest”

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Posted 2 months ago

“NO2 was helpful and knowlegable thanks for the help today.”

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Posted 2 months ago

“ps1 helped me very well today great service happy to be a customer with this first class service from paige”

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Posted 2 months ago

“Great service, other than long wait for live chat the customer service was great. NO2 nicola was very quick and helpful. Thank you.”

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Posted 2 months ago

“Nicola was polite online professional and respectful NO2”

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Posted 2 months ago

“SP6 was so very helpful and is a credit to your team. Very professional and knowledgable.”

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Posted 2 months ago

“I had several queries which the agent (GF7) dealt with speedily and efficiently”

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Posted 2 months ago

“OK all good until you don't want the renewal. Only contact is via chat abd I'm always 29th I'm the que. How is this acceptable”

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Posted 2 months ago

“SP6 was extremely helpful - really knew their stuff and helped me out no end -”

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Posted 2 months ago

“No2 very helpful.. speedy responses”

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Posted 2 months ago

“Very long wait on live chat.Very slow once having the live chat with big gaps in the chat as though BN1 was on multiple chats?”

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Posted 2 months ago

“No2 was helpful”

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Posted 2 months ago

One Click Insurance is rated 4.9 based on 5,722 reviews