One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.91

4.9 Rating 4,734 Reviews

99 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 4,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“three previous attempts to make changes to policy on line failed each time. after long waits got cut off during chat or unable to access chat. wanted to talk on phone no number available. after a few days and approximtely 8 hours on line managed to chat with Paige ps1 who was most helpful and sorted out queries. can recommend her but not your system.”

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Posted 3 weeks ago

“JA7 was prompt. Time delay before chat was rather long ( 3-4 pm) .”

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Posted 3 weeks ago

“I would prefer a telephone number, However, on the live chat, the support I received from Page today was exceptional”

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Posted 3 weeks ago

“NO2 very helpful in resolving my renewal query”

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Posted 3 weeks ago

“Great service from Nicole (NO2), who sorted out my query regarding an overlapping letter regarding my policy. All sorted via the Chat service, bit of a wait to start with, but that was not Nicole's fault!”

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Posted 3 weeks ago

“Good service”

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Posted 3 weeks ago

“I contacted one click to discuss my renewal and was dealt with by Paige PS1 who was excellent. I'm not great at sorting out insurances but she was very helpful, patient and very clear in giving me information. I am now insured again with one click thank you muchly”

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Posted 3 weeks ago

“SP6 was fabulous on the live chat and sorted out my inquiry We renewed my insurance with ease. Definitely recommend this site.”

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Posted 3 weeks ago

“Superb service received from Shanice SP6, sorted my enquiry out promptly and professionally”

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Posted 3 weeks ago

“NO2 Very helpful”

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Posted 3 weeks ago

“N02 was a pleasure to deal with. Very efficient in quoting a renewal price and refunding the difference from what had already been taken from my account.”

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Posted 3 weeks ago

“I contacted NO2 this morning through the online chat and she was very helpful and professional when dealing with my renewal quote.”

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Posted 3 weeks ago

“NO2 very helpful in sorting through my Renewal amendments.”

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Posted 3 weeks ago

“GF7 - Got in contact with One Click via live chat to when to query the renewal quote, as I found a cheaper quote online. GF7 updated policy details and offered a renewal quote at a cheaper price. Top class service .”

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Posted 3 weeks ago

“Live chat agent BN1 was extremely helpful in renewing our car insurance quote”

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Posted 3 weeks ago

“Got in contact when to to query the renewal quote, when I found a cheaper quote elsewhere. Got the renewal quote at a cheaper price”

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Posted 3 weeks ago

“PS1 , very helpful , quick to reply ,”

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Posted 3 weeks ago

“SP6 was very helpful with a query i had on my account. The chat was dealt with very quickly when i got through. Thankyou sp6”

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Posted 3 weeks ago

“JA7 did an excellent job of retaining my business by matching a quote I got from a comparison website. Thank you Jack.”

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Posted 3 weeks ago

“After the initial call to query my renewal cost, we very quickly got sorted and now I'm looking forward to another 12 months, hoping I won't need their services. Thank you BN1.”

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Posted 3 weeks ago

One Click Insurance is rated 4.9 based on 4,734 reviews