One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.91

4.9 Rating 5,776 Reviews

99 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 5,776 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So pleased I waited in the queue to chat with agent NO2. She listened and resolved my upset and was both courteous and efficient.”

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Posted 3 months ago

“CH2. Very officiant, well mannered and helpful. Thanks you very much.”

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Posted 3 months ago

“Agent NO2 provided a great customer service and I'm happy with the outcome - many thanks”

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Posted 3 months ago

“Chat agent Paige was very helpful. many thanks”

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Posted 3 months ago

“Agent HE4 was really helpful, answering all my questions promptly and sorted my urgent issue during the chat.”

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Posted 3 months ago

“HE4 Was very helpful and resolved the issue quickly.”

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Posted 3 months ago

“NO2 chat very helpful and issue sorted easily. Well done.”

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Posted 3 months ago

“Was it a bot? If so it was very good”

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Posted 3 months ago

“Although I was quite high in a queue the numbers went down relatively speedy and my call was then dealt with quickly and very efficiently by username NO2. A very good experience. Thank you.”

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Posted 3 months ago

“happiness at last,a very rare commodity .I enjoyed the live chat and I hope you win Nicole. Our laptop is shared.Please change email address.You have a very old one on your records”

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Posted 3 months ago

“Agent SP6 was very helpful and courteous, she answered all my questions with full knowledge of her job. Well done SP6.”

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Posted 3 months ago

“N02 or NO2 was really a great help and managed to get me sorted…however, it took ages and several attempts to contact one click before I got lucky with N02”

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Posted 3 months ago

“Good customer service”

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Posted 3 months ago

“Excellent price, excellent customer service. Spoke to sp6 and she was very quick and efficient. Highly recommend”

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Posted 3 months ago

“Agent SP6 did a great job with my quote and my issues. Thanks :)”

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Posted 3 months ago

“Agent PS1 was great at her job and helped me find my policy details and helped with changing my DD date Agent PS1 is a 5star worker”

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Posted 3 months ago

“All seems to good to be true great price, great online chat advisor HE4 knows what he’s doing all good so far”

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Posted 3 months ago

“Great service today from SP6. I required change of address, Vehicle and the removal of additional drives. Hate web chats but this was the easiest I have experienced . Thanks Again SP6”

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Posted 3 months ago

“I have just used the online chat with ONECLICK insurance. I had a little drama so i decided to contact them and use the online live chat. I had the pleasure of speaking to SP6 who was absolutely brilliant in resolving my issue. I do hope that all issues are resolved in this way. SP6 is a credit to the company. Polite, precise and extremely helpful and knowledgeable. Thank you SP6.”

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Posted 3 months ago

“CH2 was very helpful and quick plus offered advice for a better quote.”

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Posted 3 months ago

One Click Insurance is rated 4.9 based on 5,776 reviews