One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.91

4.9 Rating 4,746 Reviews

99 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 4,746 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“HE4 was very efficient and dealt with my query swiftly”

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Posted 1 month ago

“JA7 was really helpful and delivered a great service”

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Posted 1 month ago

“Very good service by HE4”

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Posted 1 month ago

“NO2 was very good at sorting my insurance. Thanks”

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Posted 1 month ago

“I was unable to change my details on the portal so I logged onto live chat. After a few minutes JA7 (Jack) introduced himself and asked how he can help. He was surprised that I couldn't do it on portal so he kept the chat open so I could try again. When I couldn't he offered to amend it for me. He had been authorised to do it at reduced fee of £5. He swiftly sorted this using my PayPal. The whole thing was done in less than 5 minutes. Very polite and helpful young man JA7. Very easy to relate to. Strangely it was like messaging my son to help do something for me. He seems a very nice person. His customer service was excellent and he deserves to be recognised for it. Thank you JA7”

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Posted 1 month ago

“AAA+ very good”

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Posted 1 month ago

“Used chat to renew policy. Very helpful.”

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Posted 1 month ago

“Helpful and clear”

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Posted 1 month ago

“I had the pleasure of Nicole (NO2) assisting with my query of a D.D. change. All rapidly altered. I am a happy bunny!”

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Posted 1 month ago

“Great experience”

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Posted 1 month ago

“JA7 was polite and helpfull ..good price”

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Posted 1 month ago

“NO2 Nicole was brilliant at solving my problems”

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Posted 1 month ago

“NO2 was very helpful and managed to resolve my issue efficiently and successfully.”

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Posted 1 month ago

“GF7 was great very helpful and knowledgeable”

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Posted 1 month ago

“Hi would like to thank ps1 for her help today was very quick and efficient in helping me with my car insurance thank so much”

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Posted 1 month ago

“Great customer service from One Click's GF7! Really helpful/constructive guidance and very prompt. Many thanks, Graham! Best wishes, Daniel”

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Posted 1 month ago

“PS1 was very helpful, explained everything well and was friendly and courteous.”

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Posted 1 month ago

“Clear communication about my query. Recommended.”

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Posted 1 month ago

“JA7 online chat. Very helpful, informative customer service. Answered my query very promptly.”

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Posted 1 month ago

“I have just made a enquirey to Paige Ps1 She made a quick response and sorted it out within minuits With no lengthy chat Very pleased”

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Posted 1 month ago

One Click Insurance is rated 4.9 based on 4,746 reviews