One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.91

4.9 Rating 4,732 Reviews

99 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 4,732 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from JA7 at One Click to update my policy. All explained well and questions answered, Top quote too!”

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Posted 1 week ago

“Best and Cheapest insurance provider. Quick response and quality service. Best experience in Live chat with BC-1”

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Posted 1 week ago

“Great service”

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Posted 1 week ago

“Swift and helpful AP7”

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Posted 1 week ago

“Very helpful online assistance from Abby AP7 - many thanks for sorting out my renewal changes !!”

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Posted 1 week ago

“Excellent customer service from GF7 on customer chat. He gave prompt and clear information, I was very impressed. Thank you GF7!”

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Posted 1 week ago

“The wait for customer service was quite long - I'd tried earlier and told I was 31 in the queue, so I gave up and came back later. This time I was 16 in the queue and had to wait about 15 minutes to be answered. Also when you are waiting in the queue, the website tries to log you out after 15 mins, so you have to keep confirming you want to stay in the chat. It means you cant go away and get on with something else while you're waiting. Once I got through to customer service the process was easy, quick and efficient. NO2 dealt with my query well and I was pleasantly surprised that the change I needed to make made my policy cheaper.”

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Posted 1 week ago

“Very good service from NO2”

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Posted 2 weeks ago

“N02 was very helpful and really patient,as I kept changing my mind over payment ,would recommend your services to family and friends 🙂”

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Posted 2 weeks ago

“JA7 was helpful and informative. Sorted out all of my queries and policy was changed.”

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Posted 2 weeks ago

“No2 very helpful with my enquiry”

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Posted 2 weeks ago

“NO2 was very helpful. She managed to beat the renewal price and help bring down my excess. Her help was very much appreciated.”

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Posted 2 weeks ago

“Was on chat with JA7 who was really helpful with my renewal. I was wanting to leave initially as premiums too high but he got them down to an affordable price. Very happy with the service and his professionalism”

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Posted 2 weeks ago

“Ja7 was really good at solving my issue thanks”

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Posted 2 weeks ago

“AP7 excellent support from the cat agent.”

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Posted 2 weeks ago

“I spoke to HE4 - Harry He was so helpful Very polite and professional Sorted my query very quickly and efficiently Thank you Harry”

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Posted 2 weeks ago

“NO2 did the job asked of her to a good standard, thank you”

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Posted 2 weeks ago

“Great live chat service. Ta Bridie!”

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Posted 2 weeks ago

“Spoke to shanice p SP6 very helpful got my problem sorted very quick”

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Posted 2 weeks ago

“NO2 was brilliant and very helpful”

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Posted 2 weeks ago

One Click Insurance is rated 4.9 based on 4,732 reviews