One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.91

4.9 Rating 4,830 Reviews

99 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 4,830 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was difficult getting all the information from One Click on the computer as they were on holiday. Take out a new policy during their office hours. So I contacted them today and spoke to ps1 she was very helpful and informative, my queries were sorted.”

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Posted 4 months ago

“Adam (AB9) gave me a very professional service today, he came over very helpful and understanding I are chat, I was very impressed, I really done like the online chat but Adam(AB9 made it like I was talking on the phone.”

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Posted 4 months ago

“ES8 was quick, efficient and pleasant! Thanks for the service.”

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Posted 4 months ago

“I was able to get on live chat very quickly and my request for changing my vehicle was handled by HE4 in a very efficient and professional way. I would not hesitate to recommend One Click at any time. Thank you.”

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Posted 4 months ago

“Very happy with HE4 helping me with my car insurance change today”

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Posted 4 months ago

“I spoke with EH4 about a problem I was having trying to activate an account. He quickly spotted the error and attended to it. We tested the activation process while I was waiting and I was able to log in. All done very efficiently.”

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Posted 4 months ago

“operator ES8 was ver helpful and the matter has been resolved”

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Posted 4 months ago

“Took policy out and found additional charge not expected. Contacted and the policy was rectified with a refund issued”

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Posted 4 months ago

“Operator AB9 is excellent. I have been away in hospital for a week and am currently laid up for at least another week. I came home to a letter from yourselves regarding proof of NCD not being sent, my previous insurer of 3 years had failed to tell me they didn't offer NCD, therefore all proof of NCD for this car has lapsed. Adam totally reassured me that everything was fine with the policy and that I needn't worry about a thing, totally what I need at this time, thank you.”

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Posted 4 months ago

“many thanks to harry ...he4 for quickly solving my problem!! (*v*)”

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Posted 4 months ago

“CH2 was very helpful and polite”

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Posted 4 months ago

“Operator CH2, Charlotte, very helpful, thank you”

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Posted 4 months ago

“Quick and efficient responses to my questions. Thank you ES8”

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Posted 4 months ago

“Operator CH2: Thank you again Charlotte. Always helpful and polite during my non fault claim process”

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Posted 4 months ago

“Charlotte was very helpful and efficient”

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Posted 4 months ago

“AB9 was exceptionally helpful in resetting the account log in details”

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Posted 4 months ago

“Charlotte (CH2) it's good mate”

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Posted 4 months ago

“AB9 was prompt polite and accurate with the service I received today”

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Posted 4 months ago

“He4 was brilliant and really helpful”

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Posted 4 months ago

“ab9 was very helpfull and resolved the question swiftly - thanks”

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Posted 4 months ago

One Click Insurance is rated 4.9 based on 4,830 reviews