One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.91

4.9 Rating 4,804 Reviews

99 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 4,804 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SP6 was very helpful & polite and made every effort to reduce my renewal quote.”

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Posted 2 months ago

“Fast and helpful sorted my problem out in no time”

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Posted 2 months ago

“100% sorted and a great help”

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Posted 2 months ago

“CH2 - FAB!”

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Posted 2 months ago

“CH2 was extremely helpful and managed to get me a better deal. Excellent service.”

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Posted 2 months ago

“SP6 Sorted my problem very quickly.”

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Posted 2 months ago

“PS1 very helpful and quick to sort”

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Posted 2 months ago

“PS1 was extremely and helpful and sorted my query very efficiently.”

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Posted 2 months ago

“I have spoken with Adam a couple of times now and he has been great, nice to chat with and profesional”

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Posted 2 months ago

“HE4 was able to deal with my query effectively and efficiently”

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Posted 2 months ago

“AB9 was very helpful in assisting with the renewal policy for my car. Thank you.”

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Posted 2 months ago

“Charlotte CH2 was very helpful, She resolved my issue quicky and succinctly, thank you”

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Posted 2 months ago

“Had a great online chat with He4 He reviewed my policy and my needs and we got it all sorted and he made sure it was affordable to me”

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Posted 2 months ago

“I was initially told I was 8th in the queue, and that didn't seem to budge, but it actually resolved itself very quickly. The help I proved from AB9 was very clear and useful, and they were able to help me with all of my questions. I have renewed with OneClick and would happily recommend them also.”

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Posted 2 months ago

“SP6 was very helpful and solved my queries in a friendly efficient manner.”

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Posted 2 months ago

“I spoken to ps1. She was very efficient, friendly and knowledgeable”

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Posted 2 months ago

“PS1 Paige gave me quick and concise help. I’m sure if we could have chatted in person we’d have had a great rapport.”

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Posted 2 months ago

“A little bit of a wait on Live Chat but once i was through to HE4 the response was quick, friendly and efficient.”

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Posted 2 months ago

“ps1 was friendly and polite and helped me with my insurance quickly and professionally.”

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Posted 2 months ago

“PS1 was really patient & helpful as I had a plethora of questions. I came away with all the information I needed & a good price too (she even apologised during the chat for making a mistake along the way which she soon corrected). I liked that. However the chat window timed out before I could find the button to request the transcript so I needed to call again & spoke to AB9 who was able to email it me. However, I later had to call again & spoke to Harry to request AB9's transcript (again the windows for both AB9 & Harry closed too quickly before I could request one). I like the idea we can have a record of the chat but can I request you make the chat window clearer & more accessible. It's also really difficult to wait for an operator if you're using a computer as the wait times can be quite long & you can't leave the screen. Overall pleased with the outcome tho”

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Posted 2 months ago

One Click Insurance is rated 4.9 based on 4,804 reviews