“BC5 Britney was very helpful and explained the cancelation Proses bit disappointed that I had 3 months of insurance left and got nothing back cancelation Charge must of been Expensive ?”
“My Customer service Ben BH1 was really helpful in sorting my problem which I had to upload my proof of NCB so he sorted it and got a little upsell for hire vehicle cover !
So well done 👏 BH1”
“CH5 was very helpful to an OAP who cannot read well enough on the screen and therefore needs a hard copy as I don't have a printer. He promised to send copies, thank you CH5.”
“I was initially apprehensive about discussing my car insurance renewal with ‘live chat’ facility but I was pleasantly surprised! It was a straightforward and very quick process and the outcome was perfect as Adam AR5 (the live chat agent) managed to match my renewal with additional breakdown cover added as a bonus! This made my day (after a very stressful, difficult few weeks)! Thank you 🙏”
“CN4 dealt with my query very well and was extremely helpful and relatively quick waiting time. I would not hesitate to use this service again. Many thanks for making a normally difficult experience very smooth. Keep up the good work!”
