“Having renewed my policy I needed to iron out some things
Chatted with Isabelle s
Very swiftly and with upmost professionalism she was polite and respectful she ironed the changes
Top quality”
“EE3, really help me sort my insurance efficiently today. She answered all my questions and made the process of sorting an issues on my portal a breeze. Thanks very much Emily your customer service was amazing. I will definitely be recommending One Protect Insurance.”
“"FS7" Fraser was very helpful. He has sorted out the misunderstanding regarding my no claims bonus. I am very pleased with how easy it was to communicate with him in live chat. Thanks once again. 5stars XXXXX Fraser.”
“Holly was most helpful and managed to secure me a reasonable price match to my cheaper quote with the same benefits and no switching required thank you Holly”
“I needed help today because I could not cancel auto renew, eventually went on live chat and spoke to Dylan who sorted my problem in a few moments, many thanks DB7”
“Excellent service, on getting a renewal quote ,went on chat , to speak what I needed
Couldn’t have been more helpful . The assistant was very polite , and fixed my renewal in no time , great work from protect insurance ‘ thanks again”
“I had apprehensive feelings before contact and at the end, all is good. Thank you LY4 for your patience and understanding. Efficient and fast renewal. Thank you again.”
