“EW2 Was extremely helpful in solving a non standard challenge of converting my current insurance policy to a landlords insurance policy. It is when we have these non standard circumstance when you really need to talk to someone. We did everything over chat whilst I was in Australia. She was very good at communicating over the chat function. Thank you Elizabeth W”
“I’ve just put my private plate on retention so needed to inform One Protect of the change. I did this by using live chat with Courtney Ci9 who helped me instantly and the process was very fast and simple. Many thanks Courtney (Ci9)!!!”
“Absolutely fantastic customer service from PS1 today, she answered all of my questions and got me the renewal I wanted with a little extra.
great online portal that’s easy to navigate and understand”
“Agent TW9 was efficient and polite, but quoted price was comparitively way too high. No attempt to offer at a lower price, so policy will not be renewed.”
