“Had an issue with a document setting up my new policy and BC5 was very helpful and friendly. Made an annoying situation very bearable. Great customer service.”
“Just taken my first policy out with these had to use the online chat was easy to use and the lady I was chatting with Alisha (AR6) was very helpful and reassuring great customer service thankyou”
“I didn't have to wait too long and my question answered.
The operative was very helpful but you do have to ask for a document upload link as there isn't one on your customer portal.”
“JA1 was very efficient and helpful with my enquiry, he also extended my enquiry with information on how change my direct debit date which which I didn't know about, so thanks JA1”
“TJ2 was extremely helpful in the cancellation of my policy, explaining fully any benefits of remaining with One Protect. However, I had already purchased and insured my new car, so had to cancel.”
