“Have chip in windscreen. Went online for advice via live chat with WP1. Advised to call number or portal (details provided by WP1). Have set up auto repair appt. Sorted. Many thanks.”
“Spoke with agent Fraser FS7 today, easy to deal with, knowledgeable and helpful. Minor complaint is the delay in replying, suspect it’s because they are on more than 1 chat. Still pleased, though, as it was quick and easy to sort a vehicle change with this agent.”
“been talking to wp1 today,easiest chat line i have ever had,answered every question without all the usual bull.
very happy with the result.
well done.”
“Was straightforward to deal with on chat i usually dead them
HH2 seemed very professional and clear and helpful
i am happy i have been able to stay with One Protect with a reasonable renewal price”
“I was unable to complete change to vehicle details online due to the replacement car being brand new! However contacted live chat and this was all straight forward and completed. Good customer service received from AR5.”
“I had an enquiry and used an online chat.
"JH7" was most helpful and gave me all the information i required precise and with no fuss. i was very happy with the service”
