“I have been helped by =JC1= today and I have to say this lady was absolutely incredible with her help. Her knowledge on how to help an elderly lady ( that's me!) was first class. Her patience was quite amazing and I can not commend her highly enough! It's such a pity other companies do not have staff with Jasmines ability to detail, she tried so hard to help me, and she did with our home insurance. If your company does a reward and recognition for your staff, please nominate =JC1= on my behalf, I was so lucky she answered my chat!”
“Today’s information given to me has been very very successful. I’ve had the best quote on this insurance company saving me £130 from my insurance company from last year on my motor vehicle more than happy. I would suggest that you all do the same, thank you so much for being a professional company. Look forward to working with you Ian J Cooper.”
“I wanted to change my vehicle on the policy but it was impossible online as I would not be the registered owner until 1st July, in two days’ time, and obviously needed cover to drive home. I spoke, without any waiting time, to TJ1 (Toni) who was brilliant and sorted it all out for me. She sounds very nice and was so helpful. I really think the Company should have a facility online to insure a car from a future date as I cannot be the only person who is disposing of their current car and getting a new one.”
“EE3 had been very helpful, responsive and efficient. She is an asset.
I am unfortunately, disappointed that my insurance application was taking so long to be approved. Its been over 24 hours and still not confirmed hence I sought another provided which was done in 10 minutes.
This is the reason why I cancelled my application.”
