“Sienna was very helpful with my enquiry via the live chat facility. I wished to cancel an existing policy and Sienna (sm6) dealt with my issue professionally and promptly. Many thanks!”
“Extremely depressing you can’t speak to a real person.
Typing on a computer took 9 minutes to resolve which would have taken a couple of minutes in person. This only because I was first in the queue. First time I tried I was 13th but unfortunately have a life to live!!
Chat “person” IS1 was eventually helpful.”
“WP1 – Excellent service from the manager. They were very helpful, professional and efficient, and resolved my issue quickly. I really appreciate their support and would definitely recommend One Protect.”
“Customer service person was helpful, efficient, explained everything in detail about my policy, also asked if I wanted extra items added to my policy. They managed to get my renewal down to a great price as well.
Really happy with the service
Thank you”
