“Kiden was very helpful at getting the best and cheapest quote for me. The live chat which normal I dislike was very straightforward and to confirm a few details I got a call. Kiden was very polite helpful and her questions very clear and easily understood by me. Appreciated everything she did so thank you for getting me the best price I’m one very happy customer 😄”
“Officer BH1 very helpful. Resolved all as quick as I could send the information. Much appreciated.
Today I have had need to chat a total of three times. Every occasion the responses were professional, courteous and to the point. Thank you One Protect.”
“Review of my conversations on Live chat with Britney ref BC5
I found Britney to be very helpful and knowledgeable during our discussion re proposed changes or cancelation of my car insurance.”
“Mia (MB9) worked hard to retain my custom, but the renewal price was nearly £200 more than my cheapest quote and too big a gap to match, although she managed to get a sizable reduction. Mia gave 5* service, but I marked down because of the uncompetitive renewal price.”