“I spoke to an agent called Elizabeth - username EW2 - she was extremely helpful. She kept checking in whilst she looked into my request. She was polite and efficient and resolved the error due to a mistake that happened on your portal whilst I was enquiring about insurance for a possible new vehicle.
She restored my faith in the company after speaking to two previous agents who were vague and seemingly a little disinterested and didn't follow through.”
“Great customer service- quick and efficient. BC5 also recognised where extra products could help me and the pricing was extremely reasonable. Thank you”
“It was quick and easy to use live chat instead of phoning, this was so helpful to me as I am hearing impaired. The problem was solved quickly and easily. TJ1 was extremely helpful and efficient.”
