“Had online support from Meisha (MI4) this morning regarding new application for motor insurance which needed expediting. Was able to get this expedited and passed to the validation team straight away. Very efficient...”
“Had a problem with my breakdown cover. I spoke to a few advisers on live chat and was getting nowhere.
Eventually explained my problem to TJ1 (TONI) she was very knowledgeable and understood the issue, which she fully explained and rectified. Thanks TJ1.”
“TJ1 was very helpful in dealing with my query - I am better informed now. Whilst this Live Chat is helful I would still prefer to speak to a live person by phone but still TJ1 did a good job.”
“Needed to update my details so used the live chat with KR2. Very clear and simple process, nice easy questions to ensure the data was correct and used in the best way.”
