“I did a live chat with EE3 and the responses were friendly quick and information provided was completely accurate, my issue was resolved very quickly and EE3 put my mind at ease. Thanks”
“TJ1 was very helpful and professional dealing with my speeding report. Not a happy business, but TJ was understanding and friendly and I have to give some praise. Thsnks.”
“I have only just registered with One Protect for home insurance. However, I did need to contact customer service regarding a couple of queries. I found Emma and Hannah(EE3 and HG1) both extremely helpful and it has given me confidence that, should I need to contact One Protect in future, it will not be a frustrating experience.”
“Spoke to HH2 today about renewing my car insurance. I'd found a better price on a comparison site and after a few questions she was happy to negotiate and we agreed a price. I'm now happy to remain a One Protect customer again for another year. Thanks for your help HH2.”
“Holly H was very helpful in getting me an acceptable renewal quote. I have been with One Protect for a few years and hope to continue to do so. Many thanks.”
“I have been very pleased with One Protect, especially as this Company has finally realised it is better to keep the customers you have than chase new ones. I had a problem with my renewal due to a system problem, but JA1 handled it with care and patience.”
