“Brilliant service! The customer service consultant was very helpful and knowledgeable. Her name was LB3. Great price and the platinum club is well worth looking into and joining. Definitely planning on staying with One Protect and I must add that I have never ever stayed with the same insurance company! Well done on the service and your excellent team”
“Ref: JE3.
I’ve had to contact my insurance company, One Protect, and liaised with an extremely helpful and friendly agent, JE3.
I need to change over to a left hand accelerator until the crush injury to my right sciatic nerve has healed. JE3 reassured and quickly told me I could go ahead, with no charge for amending this on my insurance.
I’m thrilled, and can now go ahead with this adaptation.
Thanks again for your efficiency, professionalism, and very friendly service.
N Mason.”
“Kaitlyn (KP3) was incredibly helpful and swift to answer my queries regarding a renewal, within 10 minutes of starting the online chat she had resolved the issue professionally and I am happy to say I will remain a customer of One Protect thanks to her work.”
