“Needed to update medical information on my car insurance. Couldn’t see how to do this online as it was a bit complicated but did live chat with EW2 who sorted it out for me in an efficient and friendly manner. Easier than I thought it would be. Thank you EW2”
“HH2 was very helpful and talked me away from cancelling into booking a 3 year deal!
I guess the proof of the pudding is in the eating and only a claim will reflect the true taste of the deal. In the meantime delighted and saved a lot!!”
“MG9_I have had a superb service from Marcela G. who was able to calmly deal fully with my request for help at a stressful time. So I really appreciate Marcela (aka MG9)
Steve Yapp”
“My wife has her car insured with One Protect and her no fault claim was handled very well so I decided to insure my car as well. I used the same email address but could not see my policy. This was sorted very effectively by Caitlin, Co4 and I can now access both policies through different email addresses.”
“I had to make a change to my policy details today and entered into a live chat with “BG3”, I don’t like these chats normally but Bethany was great, she answered my query promptly and efficiently. My policy was updated and all was sorted out within 5 minutes- fabulous!”
“My chat with AW1 was great. Speedy, efficient service to help me with closing my account now my daughter has passed her test and is taking over the car. Excellent service thankyou.”
“Holly H was extremely helpful, very clear and precise, quick on the reply and just straight to the point with what it all meant and what was included, very helpful”
