“AW1 sorted my problem very efficiently ,however.. it should be made obvious before purchasing this insurance that there is no phone service as would not be so straight forward to an elderly person”
“Used their online chat with Adam AW1 to discuss adding a second car to my policy. He was very helpful and directed me to the right place to get a second quote. Very efficient. Thanks”
“I felt listened to by agent NK3. My query was not straightforward and I had lots of questions which she answered promptly. It felt just as good as a phone call.”
“I was helped by CN4. They provided clear and concise information and ensured I was happy before they ended the chat. I am very impressed with the service I have received”