“SM2 was very helpful when I enquired about cancelling my policy which had absolutely nothing to do with the service just because I was selilng my vehicle. It was quick, efficient and resolved without any issues. Thank you. I will definitely look to insurance any future vehicles with One Protect .”
“Needed to register a new car and JT3 was very helpful and informative about the process and what I needed to do.
Took me through some additional options too which was useful to know.”
“My query wasn't a straight forward one, but Hannah (H1) was very helpful, and we achieved changes to my policy exactly as required and with a small refund ! A good all round result.”
“The chat sorted out my questions easily and efficiently. The customer service operator ir2 (Llana) provided excellent service. I am happy to recommend the service.”
“Ar3 was absolutely helpful with my inquiry and helped me with my predicament this evening and was polite. Oneprotect have been the best insurance company I've ever been with and there such a great company to be with all the staff are so helpful with every single customer they have”
“Just been on chat with Elliot, EF3. Although his answer to my query was a negative response, he was able to give me a link that would help me, Thank You Elliot.”
“LD7 was my assistant an honestly she was brilliant she was very quick to respond with the messages an she basically done what I needed to b done she was very pleasant really happy with that chat so LD7 gets 5 stars from me”
“MG9 great communication. Very helpful. Very polite.
It's the website that let it down, this should of been able to sort thro the portal but was not. Could change my reg but still brought up the wrong vehicle. So wrong I've had to pay for the website downfall”
