“I’m not over keen on an online only system and not being able to talk to a human. However AW1 helped be quickly and efficiently on a chat today answering my question very promptly which was a relief. Thanks Adam”
“Ti2 was very helpful and particularly patient with me when I was getting frustrated. She stayed with me online until I was satisfied and my issue was resolve. Great service. Thanks Tia”
“Quickly helpful though my issue couldn’t be resolved there & then. Nevertheless EB4 escalated the matter to the relevant team. Hopefully they contact me soon”
“Agent HM1 was very helpful and patient with not being very good filling in forms online. They made the transition to a new car go really smoothly. Many Thanks.”
“So much misunderstanding about my contents policy payments LG3 sorting everything out to my complete satisfaction.and I will be getting a refund too.many thanks for a very understanding live chat withLG3.”
“I have just left a chat with your representative JA1, who was extremely professional and dealt with my policy amendment swiftly and courteously. I will definitely recommend One Protect's services to my classic car guild associates and would like to make it clear how happy I am with One Direct as a company.”
