“Had to prove my no claims from a previous policy but didn't have access to my renewal letter. Contacted the online chat and was greeted promptly by Lauren(LD7). Laurens efforts in helping me were fantastic and truly appreciated as within minutes it was all sorted. Lauren was curteous and knowledgeable and is a true credit to your team. Can't rate her highly enough.”
“Well done sara f for your help today. Felt like i was between a rock and a hard place as it was cheaper to keep a policy i didnt want and had only had for one month rather than cancell it. But that was not your fault you were very helpful.”
