“Needed to update medical information on my car insurance. Couldn’t see how to do this online as it was a bit complicated but did live chat with EW2 who sorted it out for me in an efficient and friendly manner. Easier than I thought it would be. Thank you EW2”
“HH2 was very helpful and talked me away from cancelling into booking a 3 year deal!
I guess the proof of the pudding is in the eating and only a claim will reflect the true taste of the deal. In the meantime delighted and saved a lot!!”
“MG9_I have had a superb service from Marcela G. who was able to calmly deal fully with my request for help at a stressful time. So I really appreciate Marcela (aka MG9)
Steve Yapp”
“My wife has her car insured with One Protect and her no fault claim was handled very well so I decided to insure my car as well. I used the same email address but could not see my policy. This was sorted very effectively by Caitlin, Co4 and I can now access both policies through different email addresses.”
“I had to make a change to my policy details today and entered into a live chat with “BG3”, I don’t like these chats normally but Bethany was great, she answered my query promptly and efficiently. My policy was updated and all was sorted out within 5 minutes- fabulous!”
