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One Protect Insurance Reviews

4.9 Rating 12,463 Reviews
97 %
of reviewers recommend One Protect Insurance

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Anonymous
Anonymous  // 01/01/2019
Ref EW9 I have just been chatting with Lewis – EW9 – about an error in the Statement of Fact. He was able to change it and also alerted me to the fact that my curtesy car cover was not guaranteed and came with call-out costs. I was able to upgrade to a guaranteed cover.
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Posted 22 hours ago
Ref AW1 I've just been on the chat line as there was a small issue on the statement of fact. And Adam ref AW1 was very helpful at resolving the issue. Many thanks. Roger Seacombe.
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Posted 22 hours ago
My experience with protect was very good and smooth. Emily the Agent I talked to on the Chat was excellant and did a great job for me
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Posted 22 hours ago
Great help from LD7 today. Needed to upload proof of NCD but without any options of doing so on the client portal I was stuck. LD7 was able to have me email the proof of NCD and sorted out the issue for me. Thank you
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Posted 22 hours ago
Contacted via live chat spoke to a lady called Sasha H who helped me to save money on my insurance quote. She was very knowledgeable and assisted me explaining the policy and benefits Quick easy and interactive šŸ‘
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Posted 22 hours ago
Great service! They found a great deal for me.
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Posted 23 hours ago
Great service from TJ2 in helping with a query on my new policy. TJ2 was very helpful and clear in the information she provided. I would highly recommend.
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Posted 23 hours ago
Had a chat with Becca today and she managed to lower my premiums. More than happy with the service.
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Posted 23 hours ago
LG3 was extremely efficient and answered my enquiries in a way I could easily understand. Great service, thank you!
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Posted 23 hours ago
Had a good service off BH1 he was very professional and very knowledgeable,
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Posted 23 hours ago
Agent was very helpful and polite
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Posted 23 hours ago
Just had a great and straightforward discussion about renewing my car insurance with user CH5. Understood all my queries and was able to beat the competition with a new quote. Brilliant!! Thank you very much
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Posted 23 hours ago
Great help and answered the questions I wanted to know co4 was fantastic
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Posted 23 hours ago
You are not really talking about customer service you are typing about it. The last hour could have been completed in 5mins of conversation. So just had a frustrating time. Charlie H was good it's the system thats wrongly
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Posted 23 hours ago
EW2 was very helpfull!
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Posted 23 hours ago
EW2 was very helpful in resolving my enquiry. It would have been 5 stars, but I deducted one star because One Protect should have verified my no claims bonus correctly in the first place and not wasted my time having to dig around for proof...
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Posted 23 hours ago
ML2 was very helpful in finding the right price, interest rate, and coverage for my insurance renewal. Their assistance made the process smooth and straightforward, ensuring I got the best option available.
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Posted 1 day ago
MB1 was extremely helpful, efficient and knowledgeable, helping me sort out every thing i needed
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Posted 1 day ago
TJ2 was brilliant. Incredibly patient with me cos I’m not good at this stuff. She updated my email and got me access again. I’m thrilled to wee bits with TJ2. Thank you sooo much.
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Posted 1 day ago
AT7 was very helpful and proficient. My policy was updated in under 15 minutes as I requested. Many thanks
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Posted 1 day ago
One Protect Insurance is rated 4.9 based on 12,463 reviews