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One Protect Insurance Reviews

4.9 Rating 13,927 Reviews
97 %
of reviewers recommend One Protect Insurance

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Anonymous
Anonymous  // 01/01/2019
My negotiation of policy home insurance with KT7 was straightforward resulting in a decent discount that I was happy with. KT7 also checked my cover to ensure I was adequately insured and also checked I understood the information provided.
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Posted 18 hours ago
EG4 was helpful today and resolved my issue.
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Posted 18 hours ago
EW9 was very good and helpful and dealt with the inquiry quickly and easily
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Posted 18 hours ago
Emily (EE3) was very helpful with my enquiry today. She resolved my issue quickly.
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Posted 18 hours ago
Tara (TJ2) was very helpful in sorting out my complex query that involved my previous insurer. Now that it has been settled, my stress levels are back to normal! Thank you once again for all of your help, Z
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Posted 19 hours ago
I was helped by an agent called Paige (PS1) She was excellent - sorted everything for me and was very fast and efficient - brilliant service!
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Posted 19 hours ago
Good value. Good service. Just a bit tricky to access online.
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Posted 19 hours ago
CH5 offered a great deal to convince me to renew - (was going to cancel auto-renewal as I had received a better quote elsewhere).
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Posted 19 hours ago
HG1 was swift, efficient and very knowledgable. Sorted my issues in minutes. Great company, great staff
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Posted 19 hours ago
TJ1 responded promptly and answered all my queries. Thanks
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Posted 19 hours ago
EW2 on live chat was a credit to your company, so professional and helpful. She was polite and understood my problem and continued to sort this out for me in a very positive way. You have an excellent member of staff.
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Posted 19 hours ago
I catted with Ben 1 today .He went above and beyond to help me resolve my payment issue.He was patient kind and more than happy to talk about the process.Well done Ben1
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Posted 19 hours ago
I have only just communicated with Elizabeth EW2. I have been very nervous with my policy not being active, and then being active and then inactive again? It appear that the letter sent out to me has been delayed with regard to my direct debit. My direct debit is in place and my cover is active. Thank god for this. There has been so many misunderstanding with previous agents I have been chatting with. Thank you Elizabeth for putting my mind at rest and for confirming that I do have cover.
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Posted 1 day ago
LG3 was very helpful and made the process very easy
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Posted 1 day ago
Fair price 3 year lockin of price appeals - fairly responsive customer service. Isaballe was helpful.
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Posted 1 day ago
EW2 was very help, polite and courteous! She is a credit to your company. I had a difficult query regarding my health and she was kind and empathetic. First class! ⭐️⭐️⭐️⭐️⭐️
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Posted 1 day ago
We struggled at first to negotiate the chat but once AT7 got involved it was as simple as ABC!! Thank you for your help, without you we’d probably still be there tomorrow (insert smiley face)!
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Posted 1 day ago
EW2 was very informative, friendly and very helpful, a great experience.
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Posted 1 day ago
The customer portal is a nightmare and virtually impossible to do anything. However after a chat with IS1 she sorted it all out quickly
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Posted 1 day ago
Amazing customer service from TJ1 today. Extremely helpful, friendly and quick, and problem was resolved instantly.
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Posted 1 day ago
One Protect Insurance is rated 4.9 based on 13,927 reviews