“SF7 was the person I dealt with over my policy queery , Sara went above and beyond to help us sort our problem bless her, and she did a very good job all sorted now”
“Had dealings today with JA1 and can say he resolved my issue even though it wasn't easy to sort. Much appreciated help was greatly received and no longer have an issue thanks to him 😊.”
“I spoke with the customer serv ice agent called ti2 (I presume a human and not AI) My questions was answered well and gave me the advice that I needed”
“Just had a long on-line chat with TS4 (Tabitha). Very pleased with the responses to ALL my queries. I was given the cancellation costs and the re quote quickly and all queries answered. Being older generation my preference is always a verbal communication but this seemed to work well.”