“BG3 was a great help. Very friendly and supportive of my wishes. Super fast and efficient. I couldn't have asked for more. Thank you for all your help.”
“Whilst i would have liked to speak with someone on the phone, AM2 handled my query (renewal and car change) via the chat relatively painlessly. The quote was as good as I found on comparison sites. So, all good.”
“CO4 was really helpful and efficient in sorting out the issue I had of giving proof of my NCB. I had tried so many different ways - firstly it wasn't accepted because it was in email format, then the files were password protected. I eventually went through live chat 2 days ago and was given the address to post a paper copy of the opened file to - which I have done today. That person didn't suggest that I gave her the password to open it, which CO4 did. Now the matter has been sorted thanks to her help and I am very relieved as it has been quite stressful to keep receiving texts, emails and 2 letters telling me my insurance might be invalid. It is frustrating not to have a phone number to contact you, so even more important that the live chat assistants are helpful!”
“I had a great experience with HG1. Everything was handled professionally and efficiently, and the overall quality exceeded my expectations. The team was helpful, responsive, and made the whole process smooth and stress-free. I would definitely recommend HG1 to anyone looking for reliable and high-quality service. Thank you for the excellent experience!”
“Fs7 was great but I had emails to say there was issues on my account but there was no issues so it was a contact made that wasn’t needed and time wasting for both parties”
“User AM2. Alyssa M was very helpful in finding me a renewal quote for my car even though a renewal advice had not been issued yet. Polite and explained all I needed to know. A credit to your company.”
