“Very good customer service, did everything they could to resolve my grandfather's issue and made no fuss when cancellation was necessary. EB7 was very polite and professional when dealing with us, and I would be happy to deal with him again if necessary.”
“The agent I spoke to , username PS1, was very polite, professional and helpful. They made me feel valued and didn't rush me . I believe giving customers time to answer questions is important. Thank you.”
“I recently chatted with BC5 over the space of two day on an issue I was having with my policy. She was able to help me with it and save my policy from being cancelled”
“New policy sorted quickly and questions answered. A bit of a wait in the queue but could get on with things whilst waiting. I'm not sure how people manage without a computer. I couldn't see a phone number”
“Had to contact you guys and I couldn’t recommend EE3 as honestly the best agent I’ve dealt with from an insurance company in the years I’ve been taking out insurance.
The fact that she was patient with the numerous questions I was asking and taking the time to explain it exceptionally well putting my mind at ease. Now I’m trying to think of questions so I can just ask to get a brilliant response 😀.”
“I had a live chat with EW2 this morning and she couldn't have been more helpful.
I tried a live chat on Sunday with someone who left me worrying for the rest of Sunday.
I certainly hope EW2 wins the co!petition”
“Just had to cancel my insurance and sm6 was very helpful and made the process very easy I still have another vehicle with one protect and if I get another vehicle I will insure wit you again and I hope to get sm6 to make everything simple for me”
