“Tara, aka TJ2 was excellent in sorting out a problem through the online chat. Sadly once I'd been able to log in again I inadvertently cut the chat and didn't get to thank her.”
“I had the pleasure with dealing with Toni today! Helped me with my query, was very quick and efficient. Very understanding and showed empathy! Thank you”
“EF3 handles my online chat call quickly and efficiently. I had to notify of points on my licence due to a speeding fine😕 EF3 dealt with this well though and there was no extra charge thankfully. I guess I'll have to wait for renewal for this!!”
“I got a cheaper quote from another insurer, I put this to the advisor HH2 on chat, she did a lot of work to get me a better quote which I subsequently took advantage of”
