“The last BC5 (Britney) was exact friendly and helpful. Sadly the costs of this company are ridiculous and that's why I've cancelled.
But BC5 was very helpful”
“Customer Services agent BC5. I had a query about my direct debit date and was told I could change this after my first initial payment. They also asked if I had breakdown cover, which I have and hire car cover, which I didn't so now taken that out. They also changed my bank details as I put my main account and not my billing account. Not pushy at all with the extra cover and very pleased with the excellent customer service. Thank you”
“WP1. Wiktor did an excellent job in sorting out our car Insurance. He was clear in his explanations and arranged a refund for us quickly and efficiently.”
“Brilliant service — straightforward and no fuss.
JT3, the caller who answered, made the situation easy to understand and handled everything clearly and efficiently.”
“AN7…. Spoke through chat and had all the answers I needed. Changed some details and gave me some quotes which I was happy with. Very helpful, patient and polite.”
“I have just had fantastic service from ar3 with a payment issue, I am not used to the chat process and ar3 made this as simple as it could possibly be I believe. Very patient, friendly and helpful
Everything was put right and I would have no problem using the chat process after the experience from ar3”
