“Hi, I purchased another car and therefore had to change policy details. Even though I had been on the portal previously, for whatever reason I couldn't get logged in. Even though my details were correct..
Entered chat with Jack M. Once live with Jack, he quickly requested I confirm my email. Once this was done I received access to the portal; and subsequently updated my policy.. Great work Jack M...
Many thanks
Chris Chalmers”
“I spoke with CN4 on live chat as I was concerned at being overcharged, however he told me how this was calculated and that I was paying what I was expecting.
Great service.”
“I used the live chat to change vehicle on my car insurance. I spoke with agent SF7. She was quick with her responses, knowledgeable, and made the process easy”
