“SM5 was helpful in cancelling my home insurance after I realised that both my husband and I had been paying for two separate insurances with the same company! Only four stars because I was disappointed that the insurance company hadn’t stopped one of the policies and told us. It was an expensive oversight ☹️”
“Hi LG3 solved the problem in an efficient and professional way. It is nice to get a successful outcome, which isn't always the way with other companies. LG3 did well”
“MB9 adjusted my renewal quote to accommodate a change in circumstances. The quote was competitive so I have remained a customer for another year.
I didn't want to auto renew in future and MB9 pushed back on this a few times as I'm sure is company policy.”
“I had a chat with BG3. She was very helpful in giving me clear information and helping me set up my renewal. She helped me find cover that suited my needs.”