“spoke online with ci9 today, she was fantastic and patient and helped me through a breakdown cover query which we sorted out easily and then another problem I had with login that she sorted for me as well, thank you so much for being such a great customer service agent!”
“TW9 dealt with my queries related to my renewal. Although speaking via text I found the process very easy and was offered a deal on my new information All my questions were answered. Happy to be staying with OneProtect.”
“Isabelle (IS3) was very helpful and knowledgeable and patient as I was doing the chat whilst I was at work so I was not concentrating fully but she helped me with what I needed to be done”