“EE3 I was given an extended period of time to provide my proof of np claims bonus due to an overlap between buying a new car and selling my existing car.”
“PS1 discussed my quotes with me, checked up on details to make sure I received the same cover and checked for competitive quotes for me.
She answered all my questions clearly an was extremely helpful.
I had contacted the live chat with the intention of cancelling my automatic renewal but PS1 found a competitive quote with more cover for me, so I have renewed my policy.”
“My first experience with One Protect a bit put off at first as was having trouble registering but got resolved via the online portal not able to speak personally to an adviser. It took around 30 mins probably the same amount of time for a phone conversation”
“This review is in relation to JT3 (Jack) I was concerned that my previous no claims bonus period was incorrect as I had received an email querying its validity ! Jack took part in a live chat and quickly allayed my concerns by. Confirming my no claims information had been checked and was fine! Top marks to him for dealing with my problem quickly and efficiently! I recommend that his supervisor should buy him a couple of beers for Christmas !!! Cheers 🍻”
“Hi spoke to Lewis EW9 very helpful. on sorting my problem out that I caused. Explained I would receive another email to re set up my direct debit. so thanks again Lewis”
“JE3 was helpful and made the changes promptly. My new policy documents arrived as promised. However, despite saying I'd changed my name due to recent marriage, my Statement of Fact shows my husband as my common law spouse and my marital status as Married - Common Law. This may be the way this company records marriages so I haven't asked for it to be changed.”
