80+ verified, previous reviews via Trusted Shops are available here: https://www.trustedshops.eu/buyerrating/info_X4CBA299079BB513F244840FCBFF2F215.html
“Head was broken after putting it into the dishwasher ONE time. it’s not for temperatures above 40 C (also not handwash above 40c)- so no way to clean it hygenic.
I had to order the whole head (including the blades that were perfectly fine). That is absolutely not what they claim - to be sustainable by making it possible to repair every part of it.
All of the jars (pretty normal mason jars and normal jars from the supermarket - e. g. from beans and pickles…) I had wouldn’t fit - although they all have the same size. So they say it is an ISO norm but in fact it was very hard to find a glass jar that fit the mixer.
Mixing was average - if too little liquid in it, nothing happenes (I really hoped that this one would do better on this than the thing I had before).
And lastly I got a very unfriendly, unempathic and unhelpful email from their customer service.
I really loved the idea and the design of the product but the reality sadly was so different.”
Hello dear Nadine,
we are sorry that your experience wasn't as good as you expected.
Thank you for your honest feedback about your experience with re:Mix. As a young startup, this really helps us improve our communication around the mixer, and the product itself.
As we state on our website and in the re:Mix manual, the blades-head is not dishwasher friendly.
When we ship a new blades-head, we send the "plastic" support together with the new blades to be sure that our customers receive a product with proper functionality, as we cannot check ourselves the conditions of the rest of the components that one has at home. Nevertheless, we evaluate the replacement parts to ship on a case-by-case basis, as we only send what is necessary.
Regarding the jar's compatibility, there are multiple articles dedicated to explaining which jars work and which not on our website. We also offer jar libraries organised by country with the purpose to help out our customers find the compatible ones in their nearby supermarkets.
Links:
https://support.openfunk.co/en/articles/8094587-which-jars-work-with-re-mix
https://support.openfunk.co/en/articles/8223799-does-re-mix-work-with-weck-jars
https://support.openfunk.co/en/articles/8304762-jars-in-the-wild-germany
P.s. It was me who answered your email last week, I am sorry if you had the impression that my answer wasn't helpful or polite enough.
“Ich hab es noch nie geschafft, cashewmus in so einer geilen Konsistenz zu machen. Am Anfang braucht man ein bisschen, die perfekte Menge in einem Glas herauszufinden, aber dann ist es einfach nur mega! Jeden Tag im Einsatz! Würde ich auf jedem Fall wieder kaufen und empfehle es fleißig weiter 🥰”
“Encore une fois, je salue la démarche, mais je regrette que le robot ne soit pas au niveau des attentes que l'on peut avoir en regardant les vidéos de présentation et de promotion.”
“Alles super. War nur etwas speziell verpackt bei der Lieferung aber das wurde uns im Paket erklärt. Schade, dass es so lange gedauert hat aber jetzt sind wir happy damit!”
“Is incredibly hard to find somewhat affordable appliances built to maintain the health of people and planet around it. Open Funk manages all that, even though the waiting time is not the shortest. However, it's totally worth the wait.”
“I live this little cute, yet powerful, blender. Being able to reuse other standard jars, switching size depending on the need is so practical. Love it's made in Europe by a small company. The blade head, mainly 3D-printed feels strong and provides a weirdly satisfying feeling when locking it with the blender.
Delivery was late but i don't care. Slow shipping is okay for me when it comes to sustainability.
Writing a review about a blender is not usually where I spend time, but Open Funk deserves it!”
“Richtig gute Idee, Nachhaltigkeit praktisch gemacht. Solche Initiative bringen uns voran. Ich folge dem Projekt schon seitdem es ein Prototyp war und ich bin beeindruckt wie ihr alles zum Erfolg gebracht habt, weiter so!”
“Commitment to Sustainability: I appreciate Open Funk's efforts towards sustainability. It’s great to see a company that values eco-friendly practices while producing high-quality appliances.”
“Very smart device, small and powerful. What you see is what you get, no unnecessary frills! Solid.
The head is a bit difficult to clean especially after grinding nuts.”
“J'ai également eu des problèmes avec la livraison en plus du délais supplémentaire de un mois. Au lieu de recevoir mon mixer début juillet, je l'ai eu début octobre.”