PACKQUEEN Reviews

Name: PACKQUEEN
Rating: 4.93

4.9 Rating 311 Reviews

99 %

of reviewers recommend PACKQUEEN

Company Reviews

Metrics

4.9

Based on 311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

PACKQUEEN 5 star review on 14th July 2022

Zoe

Amy

Anonymous

Anonymous // 01/01/2019

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“Very helpful on the phone, purchase swiftly packaged, and very polite on pickup. I would recommend this company.”

Helpful Report

Posted 2 years ago

Thank you so much, Joy, for your 5 star rating! We are very pleased to learn that you had a great experience with PACKQUEEN, from being helpful on the phone, to your purchase being swiftly packaged, and especially of the politeness you experienced on pickup. We take pride in making sure our customers are satisfied and your kind words mean a lot to us. Thank you again!

Posted 1 year ago

“Perfect display box for our holy communion thank you gift. Quantity available was also great for our small family gathering.”

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Posted 2 years ago

Thank you so much for giving PACKQUEEN 4 stars, Sonia! We are so glad you found the perfect display box for your holy communion gifts. We are also so happy that we were able to provide the right quantity of boxes for your small family gathering. Thank you for your support!

Posted 1 year ago

“Absolutely impressed with the speed of my order arriving and the way it was packed!! I will b enjoying again soon!”

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Posted 2 years ago

Thank you so much, Stacey, for your 5 star rating of PACKQUEEN! We're so glad to hear you were absolutely impressed with the speed of your order arriving and the way it was packed. We always try our best to ensure our customers get only the best service, and it's great to hear we've achieved it. We hope to see you enjoying PACKQUEEN again soon!

Posted 1 year ago

“The job has been done properly, nice. Although the size is not 100% right, the quality is good, and the logo printing is good. I suggest adding the insert option with The One Piece Postage Box 24472, which is the size more suitable for most wine bottles than One Piece Wine Postage Box 9132A (insert sold separately) - Kraft Brown (MTO).”

Helpful Report

Posted 2 years ago

Thank you, Lily, for your 5-star rating of PACKQUEEN! I am glad that the job was done properly and that the quality of the logo printing was good. I also appreciate your suggestion of adding the insert option with The One Piece Postage Box 24472, as that may be more suitable for most wine bottles than the 9132A. Your feedback is valuable and much appreciated!

Posted 1 year ago

“Packqueen are a great local company, their customer service is very helpful & products are fantastic.”

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Posted 2 years ago

Thank you Kathy, we really appreciate your 5 star rating! We're so glad you're happy with our services. At Packqueen we are committed to providing great products & excellent local customer service. Thank you for continuing to support our small business!

Posted 1 year ago

“Rapid response and service, quick delivery and great communication.”

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Posted 2 years ago

Thanks for your great 5-star review, Peter! We really appreciate it. It's great to hear that you've been pleased with our rapid response and service, quick delivery and great communication. We're thrilled that you're a fan of PACKQUEEN!

Posted 1 year ago

“Very helpful and very quick to respond to all my questions”

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Posted 2 years ago

Thank you so much, Michelle, for your 5-star rating! We really appreciate your kind words about our helpful and quick service.

Posted 1 year ago

“I love my personalised monogrammed ribbon. The team were very helpful when I was ordering, and made some really good suggestions. Looking fwd to doing my next order. Antoinette Guy”

Helpful Report

Posted 2 years ago

Thanks so much Antoinette! We're so happy to hear that you love your personalised monogrammed ribbon, and that the team were able to provide helpful suggestions. We can't wait to help you place your next order!

Posted 1 year ago

“Quick response and very helpful.”

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Posted 2 years ago

Thank you so much, June-Marie, for your 4 star rating of PACKQUEEN. We appreciate the feedback and are glad to hear that our quick response and helpfulness was appreciated.

Posted 1 year ago

“Excellent service and prompt delivery”

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Posted 2 years ago

Thank you so much Jenny for giving PACKQUEEN a 5 star rating! We appreciate your kind words, especially with regards to our excellent service and prompt delivery - it is always great to hear such positive feedback!

Posted 1 year ago

“After purchasing my pack queen products I found it a little difficult to put the boxes together. After my second attempt and by using a lot of pressure these small jewellery boxes came together. I am pleased with my purchase.”

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Posted 2 years ago

Thank you for your 5 star rating of our products, Lyn! We appreciate your positive feedback. We're glad to hear that after a couple attempts, you were able to successfully assemble your small jewellery boxes with a bit of pressure. Thank you for purchasing PACKQUEEN, we look forward to your future business!

Posted 1 year ago

“Great Product - Even better Service. 600 custom made boxes all in just over a week. They aim to please. Extremely impressed with this place.”

Helpful Report

Posted 2 years ago

Thank you so much, Rocky, for your excellent 5 star rating of PACKQUEEN! We are so happy to hear that you were incredibly impressed with the service we provided to you - 600 custom made boxes bought and made in just over a week is definitely something to be proud of! We strive to ensure our customers are satisfied with their purchase and it's great to hear that we have achieved that goal with you. Thank you again for such a wonderful review!

Posted 1 year ago

“Very pleased with the prompt service and quality of the product. Will buy from here again.”

Helpful Report

Posted 2 years ago

Thanks for your kind words, Graeme! We're delighted to hear that you're very pleased with the prompt service and quality of the products that you received from PACKQUEEN. We are so thrilled that you will be returning to our store for future purchases!

Posted 1 year ago

“I had a great experience with Packqueen. I was drawn to them as they are local and environmentally conscious, and when I called them to confirm some details of my order they were friendly and helpful. Very pleased that a tree is being planted on my behalf too!”

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Posted 2 years ago

Thank you so much for the 5-star rating, Claire! I'm so glad you had a great experience with Packqueen! It's wonderful that they are local and environmentally conscious, and that the staff are friendly and helpful. I'm sure everyone will be grateful for the tree that is being planted on your behalf too.

Posted 1 year ago

“Great quality!”

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Posted 2 years ago

Thank you so much for your 5 star rating of PACKQUEEN! We are delighted to hear about your experience and that you love our great quality products!

Posted 1 year ago

“This is the second time I’ve ordered from Packqueen and the service has been great. Perfect product for my needs, very fast turnaround time and lovely people to deal with.”

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Posted 2 years ago

Thank you so much for your 5-star rating of PACKQUEEN and for being a returning customer! We really appreciate your loyalty, and we are so glad to hear that the product met your needs, that the turnaround time was so fast and that you especially enjoyed dealing with us.

Posted 1 year ago

“The Ministry of Shirts are pleased to buy all our packaging from Pack Queen. we heartily recommend thier service and products. Best in Straya!”

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Posted 2 years ago

Thank you so much for the fantastic 5-star rating, Sam! We are very pleased to hear that you've had a positive experience with PackQueen!

Posted 1 year ago

“Order placed and delivered within specified time frame. It was excellent that I could order samples so I was sure of the sizing before placing my order.”

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Posted 2 years ago

Thank you so much Sandra for your awesome 5-star rating of PACKQUEEN! We are so glad to hear that your order was placed and delivered promptly within the specified time frame. It is also great to hear that you took advantage of the opportunity to view samples prior to placing your order, allowing you to make sure you had the perfect sizing. We are incredibly grateful that you have chosen to be a repeating customer of ours and we can't wait to help you with any future orders you may have!

Posted 1 year ago

“Great variety and quality. Quick shipping.”

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Posted 2 years ago

Thank you, Casey! We are thrilled that you are happy with our variety, quality and quick shipping. We appreciate your 5 star rating!

Posted 1 year ago

“Excellent product and service”

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Posted 2 years ago

Thank you Stephanie for the 5 star rating of PACKQUEEN! We greatly appreciate your positive feedback and your words of encouragement! We are delighted to hear that you're happy with our product and service.

Posted 1 year ago

PACKQUEEN is rated 4.9 based on 311 reviews