PACKQUEEN Reviews

Name: PACKQUEEN
Rating: 4.93

4.9 Rating 311 Reviews

99 %

of reviewers recommend PACKQUEEN

Company Reviews

Metrics

4.9

Based on 311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

PACKQUEEN 5 star review on 14th July 2022

Zoe

Amy

Anonymous

Anonymous // 01/01/2019

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“The team at PackQueen really assisted when we required help with frozen pizza boxes. They went out of their way to have the tasks completed in less than 24 hours. Thank you team!”

Helpful Report

Posted 1 year ago

Thank you so much for the 5-star rating, Kassandra! We really appreciate it! It's been a pleasure working with you and we are so glad that the team at PackQueen went the extra mile to help you with your frozen pizza boxes. We truly value your feedback and we look forward to helping you find packaging again in the future!

Posted 1 year ago

“PackQueen has always been fantastic in helping us to find solutions for our packing requirements. The products we purchase are manufactured from recycled materials, manufactured in Australia, and not imported. PackQueens' partnership with the not-for-profit OneTreePlanted charity, where a tree is planted for each order received is an amazing initiative for the environment.”

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Posted 1 year ago

Thank you so much for the glowing review and providing us with your 5 star rating, Chris! We're delighted that PackQueen has always been fantastic in helping you to find solutions for your packing requirements. It's fantastic to know that our customers appreciate the eco-friendly nature of our products, with materials that are recycled and made in Australia. Furthermore, we are glad to know that you are a loyal customer and that you appreciate our partnership with OneTreePlanted and the positive effects it has on the environment. Thank you again and we look forward to hearing from you again soon.

Posted 1 year ago

“I have ordered quite a few times now and their products and service are fantastic. The delivery time is always short. I highly recommend pack Queen.”

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Posted 1 year ago

Thank you, Karina, for such a glowing 5-star rating of PACKQUEEN! I am so glad to hear that you have been enjoying the products and service from PACKQUEEN and that the delivery time has been short. It is reviews like yours that make us proud. We are so pleased to know that we are providing such positive experiences for our customers. Thank you for your recommendation and your continued support!

Posted 1 year ago

“I spent a long time searching for the perfect box to send large flat items. I had almost given up and starting looking at the custom route when I discovered PackQueen. Their multi-crease boxes are a massive time saver for us packing our products. They are versatile, always a high standard and the customer service is top notch.”

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Posted 1 year ago

Thank you so much for your 5-star rating, Amy! We are so glad that you found PACKQUEEN and our multi-crease boxes saved you so much time. We are delighted that you appreciate our product quality and customer service, and we thank you for your kind words.

Posted 1 year ago

“Wonderful folk to deal with! Quality product, workable prices & speedy delivery. Thank you for helping build our brand over the years.”

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Posted 1 year ago

Thank you so much, Vikkhi, for your 5-star rating of PACKQUEEN! We appreciate your kind words and we're so glad to know that you found our product, prices, and delivery times satisfactory. We are especially grateful that you have been a dedicated customer throughout the years. We so value your loyalty and look forward to welcoming you back soon!

Posted 1 year ago

“Very happy with the processing and delivery time of my order. Beautiful products.”

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Posted 1 year ago

Thank you so much for rating us 5 stars, Yolanda! We're so delighted that you're very happy with our processing and delivery time, and that you found our products to be beautiful. It means a lot to us that you shared your kind words, and we'd love to have you visit us again!

Posted 1 year ago

“Professional and prompt service and delivery. The website is very descriptive and helpful. Happy with my packaging choice, it is a great option for my products. Melissa I Am Aromatics”

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Posted 1 year ago

Thank you Melissa for the wonderful 5-star rating. We are so pleased that our website was helpful and that you were happy with your choice of packaging for your products. It is always great to welcome back returning customers!

Posted 1 year ago

“Packqueen are a wonderful company to deal with and their product is exceptional in quality.”

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Posted 1 year ago

Thank you so much Morgan for taking the time to leave us a 5 star rating! We really appreciate it. At Packqueen, we strive to ensure that our product and service is of the highest quality, and we are glad you feel that way. We are delighted to have you as a customer and look forward to your continued business and support.

Posted 1 year ago

“Great communication, good price, excellent products. Great company!”

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Posted 1 year ago

Thank you, Jason, for the glowing 5 star review! We are thrilled that you found our products and customer service to be of the highest quality. We're glad that we could meet your packaging needs, and be your number one choice in Australia. Thank you!

Posted 1 year ago

“I've used Packqueen a couple times now and have been happy with both orders. The boxes are sturdy and fit my needs.”

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Posted 2 years ago

Thank you so much for for your five star rating of PACKQUEEN, Sara! I'm delighted to hear that you've been happy with both of your orders. We strive to provide our customers with durable and dependable packing boxes to meet their needs, and are glad that we were able to do so for you!

Posted 1 year ago

“The team at PackQueen were excellent with all the information given to their outstanding customer service. Very quick at the reply and our shipment arrived a surprising day early! Highly recommend PackQueen.”

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Posted 2 years ago

Thank you Kylie for your 5 star rating of PACKQUEEN! We are very excited to hear that you have had a great experience with our team. We work hard to ensure we provide exceptional customer service, along with being able to send shipments out quickly. We are thrilled to hear that your shipment arrived a surprising day early too! We are so happy to hear that you would highly recommend us. Thank you again for your kind words.

Posted 1 year ago

“Product was excellent. Delivery was fast. I will order again. One suggestion: please create a video on how to fold the 5 chocolate box INSERTS. I was confused for quite awhile, at first.”

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Posted 2 years ago

Thank you so much for the 4 star rating Lisa. We're so glad to hear that the product and delivery was excellent and that you plan to order again. We really appreciate your suggestion - we'll definitely look into creating a video on how to fold the 5 chocolate box inserts. Thanks again for your valuable feedback!

Posted 1 year ago

“The quality of products are excellent. thinking to order custom label on jewellery box .”

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Posted 2 years ago

Thank you so much for your five-star rating, Roshan! We're thrilled to hear that you are happy with the quality of our products. We are proud to offer a range of custom labels for our jewellery boxes - we hope you consider ordering your own!

Posted 1 year ago

“Great service and quick delivery!”

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Posted 2 years ago

Thank you for your 5-star rating Celia! We're delighted to hear that you experienced great service and quick delivery from PACKQUEEN. It means a lot to us and we really appreciate the positive feedback.

Posted 1 year ago

“Re my recent purchase: I was looking for a small/average sizrd box to make hampers. I found thst the box 700-26846-sample fitted the best size-wise. I had however to cut off the side 'ears' on the lid as it will be too fidly for customers to open. SUGGESTION: make boxes without 'ears' but introduce magnets to keep the lid closed AND try to keep the price similar, low. Hope this helps you, if introduced - will definitely help us! And keep planting trees! Kindly, Ioulia Sims from Gladville Garden.”

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Posted 2 years ago

Thank you so much Ioulia for the 5 star rating of PACKQUEEN! We understand all of your suggestions and we are doing our best to keep the prices low while continuing to plant trees and help the environment. Thanks again Ioulia!

Posted 1 year ago

“Good quality products an reasonable prices…”

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Posted 2 years ago

Thank you so much for your 5 star rating, Joey! We're so glad you had a good experience with our good quality products at reasonable prices. It means a lot to us and we look forward to serving you again!

Posted 1 year ago

“Great service, easy to use, communicate quickly and fast dispatch”

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Posted 2 years ago

Thank you so much, Gina, for your 5 star rating of PACKQUEEN! We are so pleased that you found our services to be great, our product easy to use, our communication quick, and our dispatch fast. Much appreciated!

Posted 1 year ago

“Excellent product quality and customer service, you can trust your business' packaging with Packqueen!”

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Posted 2 years ago

Thank you for your amazing 5 star rating of Packqueen, Panagiota! We really appreciate your kind words. We take pride in offering excellent product quality and customer service, and we make sure that your business' packaging can always be trusted with us!

Posted 1 year ago

“Always great service and the products are fantastic. Would be even better if you teamed up with afterpay or HUMM etc.”

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Posted 2 years ago

Thank you so much for your 5 star rating Caz, we're extremely delighted to know that you're enjoying your experience with PACKQUEEN! We appreciate your feedback and are so glad to know that you have been a loyal customer - we really appreciate your support. It's great to hear that you value our product, and we'll certainly look into the possibility of enlisting the help of third parties such as Afterpay and Humm.

Posted 1 year ago

“Very helpful and responsive team! Glad we chose them for our first custom packaging need.”

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Posted 2 years ago

Thanks for the glowing 5 star rating and kind words, Alifa! We're so glad you found our team helpful and responsive. It means the world to us at PACKQUEEN that you chose us for your first custom packaging need.

Posted 1 year ago

PACKQUEEN is rated 4.9 based on 311 reviews