PACKQUEEN Reviews

Name: PACKQUEEN
Rating: 4.93

4.9 Rating 311 Reviews

99 %

of reviewers recommend PACKQUEEN

Company Reviews

Metrics

4.9

Based on 311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

PACKQUEEN 5 star review on 14th July 2022

Zoe

Amy

Anonymous

Anonymous // 01/01/2019

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“I like the fact that I can order sample boxes to try and test the quality and I've been ordering since then! The quality of their boxes, Kraft bags, tissue papers were really outstanding. And their Pick bins were truly brilliant! The prices are really competitive with the quality you get. Packqueen is my go to supplier for all my packing needs!”

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Posted 1 year ago

Thank you for your 5 star rating, Rose! I'm so glad to hear that you like the quality of the postage boxes and that you appreciate the ability to order a sample before committing to a bigger quantity - that truly is fantastic!

Posted 1 year ago

“We've used PACKQUEEN for both custom and plain packaging and their products are always solid and perfect for our needs. The customer service is great and goods always arrive on time.”

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Posted 1 year ago

Thank you so much for your 5 star rating, Nicole! We sincerely appreciate your kind words and we look forward to serving you again in the future.

Posted 1 year ago

“Hi! I am extremely satisfied with my experience purchasing from this candy box seller! The order was processed promptly, and the boxes are of exceptional quality. They added a special charm to my gifts. I highly recommend this seller to anyone looking for beautiful packaging for their presents. Thank you!”

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Posted 1 year ago

Hi Olga! Thank you so much for your kind words and high rating of PACKQUEEN! We are so glad you had a wonderful experience with us. We will ensure to keep up the great service and quality in the future. Thanks again for the lovely review, Olga!

Posted 1 year ago

“Ordered a sample only. Very happy with the service, product & prompt delivery. Thanks.”

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Posted 1 year ago

Thank you so much, Garry, for your 5 star rating of PACKQUEEN! We're delighted that you were happy with your experience. Your feedback is much appreciated!

Posted 1 year ago

“great quick service... great value for the price”

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Posted 1 year ago

Thank you so much for your 5 star rating, Sandy! We appreciate your kind feedback. We are so glad that you've had a great experience with PACKQUEEN!

Posted 1 year ago

“Great packaging products and great prompt service!”

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Posted 1 year ago

Thank you Ry for your 5 star rating! We appreciate your kind words.

Posted 1 year ago

“Just wanted to say I am generally happy with the quality, service and speed of orders, but after I was promoted to have my boxes printed, I went ahead and there was a bit of a hiccup between our communications and after a bit of conversation we sorted it out. The team then quickly got my order printed to me in record time to show good faith. I love great service, look sometimes things get missed we are all only human, but the difference is good follow up service. And for that I am impressed oh and the print it turned out great I am realy happy we went that way.”

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Posted 1 year ago

Thank you so much for your 5 star rating of PACKQUEEN, Steve! We are so glad you are satisfied with the service and product quality. We apologize that this product is only available in Kraft and White at the moment, but I will definitely pass on your feedback to production. Please contact our customer service team at info@packqueen.com.au if you would like us to recommend a similar size box in Black. Thank you for taking the time to review us!

Posted 1 year ago

“The staff are helpful and the goods turn up as described. The quality of the packaging is always excellent.”

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Posted 1 year ago

Thank you, Tallaine, for your 5-star rating of PACKQUEEN! We are pleased to hear that our staff have been helpful and that our goods turn up as described. Thanks again!

Posted 1 year ago

“Fast Delivery, very good packaging, excellent product, extremely competitively priced.”

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Posted 1 year ago

Thank you so much for your 5 star rating of PACKQUEEN, Alain! We are so glad you had a positive experience. We appreciate your business!

Posted 1 year ago

“I am running a small home-based business and currently looking to expand my products into retail stores. I emailed PackQueen and within 24 hours Arissa had already sorted out the correct packaging size for my needs and arranged a sample collection. Highly recommend Pack Queen for anyone running a small business and looking to expand.”

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Posted 1 year ago

Thank you so much for your 5 star rating of PackQueen, Ross! It's great to know that we could provide you with what you needed quickly and accurately. I'm glad you would recommend us to anyone who runs a small business and wants to expand their products! Thanks again for taking the time to review us.

Posted 1 year ago

“Great customer service, arrived super quick and great product.”

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Posted 1 year ago

Thank you so much for your 5 star rating of PACKQUEEN, Kate! We're thrilled you're happy with your PACKQUEEN experience.

Posted 1 year ago

“I am very happy with the support from staff finding the correct packaging for my little coasters. In the future, I will look at curtomising with my logo. Fabulous customer service, delivery ontime and wonderful product. Not going anywhere else!!”

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Posted 1 year ago

Thank you so much for your 5 star rating of PACKQUEEN, Maria! I'm glad you were pleased with the staff's support. Customizing with your logo is a great idea and we'll be excited to have you back in the future! Thank you for your kind words!

Posted 1 year ago

“Excellent Service”

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Posted 1 year ago

Thank you so much for your wonderful 5 star rating of PACKQUEEN! We really appreciate you taking the time to share your feedback.

Posted 1 year ago

“Great quality, super fast delivery and amazing customer service. Thank you!”

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Posted 1 year ago

Thank you so much for the 5 star rating and your kind words. We truly appreciate your support!

Posted 1 year ago

“We have used PackQueen a few times now. The process of placing an order has been easy, the customer service team were super helpful and informative when I had questions. The order was processed quickly and I had my items much faster than I expected. Highly recommended!”

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Posted 1 year ago

Thank you so much Geoff for your 5 star rating of PACKQUEEN. We are so glad to hear that you have had a great experience with us! We are happy to hear your recommendation and look forward to helping you out with any future needs!

Posted 1 year ago

“Very happy with my purchase and fast delivery. My tissue paper was properly packed in the box. Thank you 😊”

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Posted 1 year ago

Thank you so much for the wonderful 5 star rating, Jana. We really appreciate the feedback and are so pleased to hear that you are happy with your purchase and the speedy delivery. Thanks again!

Posted 1 year ago

“I have been dealing with Packqueen for years and always get sch good service from them.”

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Posted 1 year ago

Thank you so much, Linda, for your 5-star rating of PACKQUEEN! I'm glad to hear that you have had such a positive experience with us.

Posted 1 year ago

“Response from the team is quick.”

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Posted 1 year ago

Thank you so much for your 5 star rating Michelle! We are so glad to hear that the process was seamless and everything went smoothly for you. We really appreciate your positive feedback.

Posted 1 year ago

“Great quality product and fast delivery.”

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Posted 1 year ago

Thank you so much for your 5 star rating Natalie! We really appreciate your feedback. We are so glad you are enjoying our great quality products and fast delivery!

Posted 1 year ago

“Ordering from website easy efficient Order arrived promptly Happy to recommend and continue to use Packqueen”

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Posted 1 year ago

Thank you for the 5 star rating, Tania! We strive for excellent customer service here at PACKQUEEN and it's great to hear that you are happy to recommend and continue to use us!

Posted 1 year ago

PACKQUEEN is rated 4.9 based on 311 reviews