PACKQUEEN Reviews

Name: PACKQUEEN
Rating: 4.93

4.9 Rating 311 Reviews

99 %

of reviewers recommend PACKQUEEN

Company Reviews

Metrics

4.9

Based on 311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

PACKQUEEN 5 star review on 14th July 2022

Zoe

Amy

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Items were as described and prompt delivery. Will certainly buy from again.”

Helpful Report

Posted 9 months ago

Thank you so much Ellen-Jane for your fantastic 5-star rating of PACKQUEEN! We truly appreciate your feedback and support. If there is anything else we can assist you with, please don't hesitate to reach out to us. Once again, thank you for choosing PACKQUEEN. We appreciate your business!

Posted 8 months ago

“The custom made boxes are made of high quality and very solid, and we didn't have to order huge amount which we have no space for, just what we need! Thank you!”

Helpful Report

Posted 9 months ago

Thank you so much Carmen for your fantastic 5-star rating of PACKQUEEN! We appreciate your feedback and support. Thank you for choosing PACKQUEEN for your packaging needs. We are grateful for your trust and look forward to serving you again in the future!

Posted 9 months ago

“Very easy to deal with fast and efficient service. Very quick with the delivery. Product is perfect for our needs. Highly recommend PackQueen.”

Helpful Report

Posted 9 months ago

Thank you so much Jeffrey for your five-star rating of PACKQUEEN! We truly appreciate your kind words and positive feedback. We are delighted to have you as our valued customer!

Posted 9 months ago

“Monique, Service from you company was excellent. Phone calls to your staff was so willing to help with click & collect. The pick up was so smooth and polite. King regards, Sue Cosgriff (on behalf of Tomorrow Living & Co)”

Helpful Report

Posted 9 months ago

Dear Sue, Thank you so much for taking the time to give PACKQUEEN a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you were happy with our service. We always strive to provide excellent customer service, and it's wonderful to hear that your experience with our staff was helpful. Thank you again for choosing PACKQUEEN. We truly value your support and look forward to serving you again in the future.

Posted 9 months ago

“The product is very good, however my recent purchase of products that should have taken 5-10 days, took over 20 days - and I'm not sure if it would have taken even longer if I hadn't have sent an email asking where my order is.”

Helpful Report

Posted 9 months ago

Thank you Helen for your feedback and for your kind words about the quality of our products. We are delighted to hear that you are pleased with them. However, we deeply regret any inconvenience caused by the delay in our production lead time. We experienced unforeseen production delays in recent weeks, which were unfortunately beyond our control. Rest assured, we have resolved these issues and are now back on track. We appreciate your understanding and patience, and we are committed to ensuring a smoother and more timely experience for you in the future. Thank you for your continued support.

Posted 9 months ago

“Convenient”

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Posted 9 months ago

Thank you so much Anna for your support and for choosing PACKQUEEN!

Posted 9 months ago

“Excellent customer service dispatched quickly and postage was great”

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Posted 10 months ago

Thank you so much Michelle for your fantastic 5-star rating of PACKQUEEN! We truly appreciate your kind words and your support. We look forward to serving you again in the future!

Posted 10 months ago

“Quick response - efficient delivery of order - good clear communication”

Helpful Report

Posted 10 months ago

Dear David, Thank you so much for your fabulous 5-star rating of PACKQUEEN! We truly appreciate your support and are thrilled to hear that our services met your expectations. Should you have any further inquiries or need assistance in the future, please don't hesitate to reach out to us. We look forward to serving you again!

Posted 10 months ago

“We have purchased our wine bags from PACKQUEEN for the last 3 years. The staff are extremely helpful and very efficient. Delivery is always very quick. Would highly recommend them for all your packaging requirements.”

Helpful Report

Posted 10 months ago

Dear Sheila, Thank you so much for giving PACKQUEEN a 5-star rating! We sincerely value your recommendation and are grateful for your continued support. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you for many more years to come. Thanks again!

Posted 10 months ago

“Web site was easy to use but if had any troubles the phone staff are extremely helpful.”

Helpful Report

Posted 10 months ago

“We recently purchased chocolate boxes from Packqueen and the customer service was awesome ... Fantastic help on the phone and the goods turned up the next day .Will be happy to purchase in the future . thank you Leanne”

Helpful Report

Posted 10 months ago

Thank you so much for your 5-star rating of PACKQUEEN Leanne! We truly appreciate your kind words and are thrilled to hear that you had an awesome experience with us. At PACKQUEEN, we strive to ensure a seamless shopping experience for our customers, and your feedback reassures us that we are on the right track. We look forward to serving you again in the future and appreciate your support.

Posted 10 months ago

“Fast delivery and great productes. Thanks.”

Helpful Report

Posted 10 months ago

Dear Trish, Thank you so much for the amazing 5-star rating of PACKQUEEN! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we really appreciate your kind words.

Posted 10 months ago

“Very easy and streamline ordering system, and an absolute pleasure to work with - always willing to resolve any issues which occur (not that I've encountered many).”

Helpful Report

Posted 10 months ago

Thank you so much, Alison, for giving PACKQUEEN a fantastic 5-star rating! We greatly appreciate your support and feedback. It's wonderful to know that you find working with us an absolute pleasure. Rest assured, we are always here to swiftly resolve any issues that may arise, although it's fantastic to hear that you have not encountered many. Thank you again for your kind words and for choosing PACKQUEEN!

Posted 10 months ago

“Always fantastic & prompt service. wonderful products”

Helpful Report

Posted 10 months ago

Dear Nicki, Thank you so much for your fantastic 5-star rating of PACKQUEEN! We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience with us. We look forward to serving you again soon!

Posted 10 months ago

“Very quick turn around when order placed. The option to have samples sent to you is a great idea.”

Helpful Report

Posted 10 months ago

Dear Kerry, Thank you so much for taking the time to give PACKQUEEN a 5-star rating! We greatly appreciate your positive feedback and are thrilled to hear about your satisfaction with our services. Thanks again!

Posted 10 months ago

“As a first time user of your service I was very pleased and happy with the service I received. I cannot fault the service and professionalism i encountered. Since the sample I received i have placed a start up order.”

Helpful Report

Posted 11 months ago

Dear Graham, Thank you so much for taking the time to leave us a 5-star rating! We are thrilled to hear that you had a great experience with PACKQUEEN. We are committed to providing top-notch products and exceptional customer service to all our valued customers. We are also thrilled to hear that you have placed a start-up order with us after receiving the sample. We are confident that you will be equally satisfied with the quality and efficiency of our products. Thank you again for your support and trust in PACKQUEEN. We look forward to serving you again in the future!

Posted 10 months ago

“We love how we get the stock so quickly thank you.”

Helpful Report

Posted 11 months ago

Dear Paula, Thank you so much for your fantastic 5-star rating! We are thrilled to hear that you had a wonderful experience with PACKQUEEN. Thank you for your kind words and for choosing us for your packaging needs.

Posted 10 months ago

“Pack Queen are always quick to respond, always going the extra yard to help customers, and of course have a great product. I would highly recommend. For both product and customer service, they are unmatched.”

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Posted 1 year ago

Thank you so much for the five star review, Henry! We're so glad to hear that you had a great experience with PACKQUEEN. We really appreciate your kind words and your recommendation—we'll keep up the great work!

Posted 1 year ago

“sturdy, great quality cake boxes and fast reliable service”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating of PACKQUEEN! We truly appreciate the support and are glad you were satisfied with your experience.

Posted 1 year ago

“Ordered online and they were true to there word was ready in 5 working days customer service A1”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words and 5 star rating, Vicki. We really appreciate it. It's great to hear that you were happy with our customer service and the speediness of the delivery. We value you as a customer and are glad that our Turnaround Time was satisfactory for you. Thank you again.

Posted 1 year ago

PACKQUEEN is rated 4.9 based on 311 reviews