PACKQUEEN Reviews

Name: PACKQUEEN
Rating: 4.93

4.9 Rating 311 Reviews

99 %

of reviewers recommend PACKQUEEN

Company Reviews

Metrics

4.9

Based on 311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

PACKQUEEN 5 star review on 14th July 2022

Zoe

Amy

Anonymous

Anonymous // 01/01/2019

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“There are several reasons why I like to do business with Packqueen: 1. Ease of ordering 2. Price - always competitive 3. Packaging of the ordered goods 4. Prompt and fast delivery I would highly recommend Packqueen to any business or person that is looking for great products, service, price and speedy delivery. Andrew - Kurina Art”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words, Andrew! We are thrilled that you have enjoyed working with Packqueen and the reasons you listed are all reasons why we love what we do. We highly value our customers and appreciate your recommendation.

Posted 1 year ago

“Easy ordering process, fast delivery.”

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Posted 1 year ago

Thank you for the 5 star rating, Sandi! We are glad that the ordering process was easy and the delivery was fast for you. We hope to bring you great service again!

Posted 1 year ago

“Super fast delivery, items exactly as described, packaged well and no fuss! Will purchase again!”

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Posted 1 year ago

Thank you Renee for your 5 star rating! We are delighted to hear that your experience with PACKQUEEN was a positive one - super fast delivery, items exactly as described, packaged well and no fuss! It means a lot to us. We look forward to your next purchase!

Posted 1 year ago

“Amazing service as always. Quick and reliable with easy communication”

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Posted 1 year ago

Thanks Dimitrios for your wonderful 5-star rating of PACKQUEEN, we really appreciate it! We are delighted to hear that you are enjoying our amazing service as always, with quick and reliable delivery and easy communication! Thank you!

Posted 1 year ago

“Great customer service and delivery times.”

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Posted 1 year ago

Thank you for your 5 star rating of PACKQUEEN, Claudia! It is great to hear that you enjoy our great customer service and delivery times. We really appreciate your kind words.

Posted 1 year ago

“We have been buying 2 different sized Kraft brown cake boxes from Packqueen since early 2017 and will continue to. Their products (We randomly add other items when buying our boxes) are great, high quality & perfect for our needs! Not to mention the great customer service we have always received. As much as we would love to keep Packqueen our secret; we always recommend them to our friends who also own Bakeries & small cake businesses.”

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Posted 1 year ago

Thank you so much for the five star rating and for being a loyal customer of ours for almost six years! We are so glad that you have been satisfied with the products and services we offer and commend you for recommending us to your friends in the same business. Your support has meant so much to us.

Posted 1 year ago

“Extremely efficient service and very easy to order online.”

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Posted 1 year ago

Thank you for your 5 star rating of PACKQUEEN, Dana! We're so glad to hear that you found our service to be extremely efficient and that ordering online was very easy. It's great to know that you were pleased with our service. We value your feedback.

Posted 1 year ago

“Amazing service, super fast replies and really responsive and helpful Team Members. And of course the great quality product is a bonus!”

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Posted 1 year ago

Thank you so much for the fantastic 5 star rating, Alex! We're so grateful for your kind words about our brilliant service, super fast replies, responsive & helpful Team Members, and our high-quality product. We are also so glad to have you as a returning customer - it means the world to us. Thank you!

Posted 1 year ago

“I received my order and love how easy they are to fold into a box. Thank you 😁”

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Posted 1 year ago

We're glad to hear you love how easily the boxes fold up. We appreciate you being a loyal customer!

Posted 1 year ago

“PackQueen have been excellent to deal with. I loved that I could order samples prior to making my selection - and there are so many options too!”

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Posted 1 year ago

Thank you so much for your 5 star rating of PACKQUEEN, Samantha. We really appreciate the feedback! It's great to hear that you have been enjoying your experience with us. We're delighted that you found our sample ordering process useful and that you had many options to choose from. Thanks again!

Posted 1 year ago

“Staff very helpful and delivery prompt and without problems.”

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Posted 1 year ago

Thank you for your 5 star rating, David! We are thrilled that you found our staff helpful, and that your delivery was prompt and without problems. We value your patronage and appreciate you taking the time to leave a review.

Posted 1 year ago

“Huge variety of packaging in many sizes and shapes at hand. Dispatch and delivery are accurate and fast. Descriptions and Quality are as described, so we found what we wanted and are very satisfied!”

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Posted 1 year ago

Thank you, Nisha, for your 5 star rating of PACKQUEEN! We are so glad that you found exactly what you were looking for from our huge variety of packaging in many sizes and shapes. We are also pleased that your dispatch and delivery were accurate and fast - your satisfaction is very important to us. We really appreciate your kind words.

Posted 1 year ago

“Well priced, quick turn around & great service at every step. It was a pleasure dealing with Shirdon, very helpful & prompt in replying to any questions. Thank you team PackQueen”

Helpful Report

Posted 1 year ago

Thank you Kelly for your 5 star rating! We are so pleased to hear that you had a great experience from start to finish dealing with PackQueen. We especially appreciate your kind words about Shirdon– we're so glad that he was able to provide prompt and helpful service! We truly appreciate your feedback and are delighted to have had the opportunity to serve you. Thank you!

Posted 1 year ago

“I ordered custom size boxboard in 700gsm from packqueen and I couldn't be happier with the quality of the boxboard as well as their prices! Not to mention my order arrived very quickly. I try to use environmentally friendly materials where I can in my business so I'm very pleased be able to purchase a product that is made 100% from recycled materials.”

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Posted 1 year ago

Thank you so much Sienna for your 5 star rating of PACKQUEEN! I'm glad that you were happy with the quality and price of the custom size boxboard you ordered, as well as how quick your order arrived. It's always a bonus to find products that are made ethically, with 100% recycled materials. We appreciate your positive review and look forward to your next purchase with us!

Posted 1 year ago

“Packqueen part boxes supplied in a flat pack version is a very clever solution for keeping shipping to a minimum. I have a business in Tasmania and needed new parts boxes and freight would have been a major cost, but Packqueen's flat pack was the answer. Order was despatched much earlier than stated. Quality is first class, highly recommended british4wd.com.au”

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Posted 1 year ago

Thank you, Alan for your generous 5 star rating of PACKQUEEN! We are delighted to hear how our flat pack version of part boxes assisted you with keeping shipping costs to a minimum. It is wonderful to know that our order was dispatched much earlier than expected and that you found the quality to be of first class. We greatly appreciate your kind feedback and are so pleased that you highly recommend us. Thank you again!

Posted 1 year ago

“Great service & product.”

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Posted 1 year ago

Thank you, Jan, for your 5-star rating of PACKQUEEN! We appreciate your recognition of our great service and product.

Posted 1 year ago

“Great quality product, quick shipping & a range of products to choose from - something to suit everyone!!”

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Posted 1 year ago

Thank you so much for the 5-star rating, Michaela! We are glad to know that you had a great shopping experience with us. We put in a lot of effort to make sure our customers are satisfied with our great quality products, range of items to choose from, and quick shipping. Thank you for your loyalty and for being PACKQUEEN’s repeat customer!

Posted 1 year ago

“The ordering process from start to finish was very easy and the communications from all involved was fantastic!”

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Posted 1 year ago

Thank you so much for your 5-star rating Rosa! We absolutely love hearing how easy and pleasant the ordering process has been for our customers. We are so glad that you had an enjoyable experience with PACKQUEEN!

Posted 1 year ago

“Great service”

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Posted 1 year ago

Thank you so much for your 5 star rating of PACKQUEEN, Norma! We really appreciate it! We strive to provide great service and it's so encouraging to hear when customers are pleased with the results. Thank you again for taking the time to leave us this review!

Posted 1 year ago

“Excellent products and great service!”

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Posted 1 year ago

Thanks Greg for your 5 star rating! We're so pleased to hear that you had an amazing experience using our products and service. It really means a lot to us that you're enjoying our excellent products and great service!

Posted 1 year ago

PACKQUEEN is rated 4.9 based on 311 reviews