PACKQUEEN Reviews

Name: PACKQUEEN
Rating: 4.93

4.9 Rating 311 Reviews

99 %

of reviewers recommend PACKQUEEN

Company Reviews

Metrics

4.9

Based on 311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

PACKQUEEN 5 star review on 14th July 2022

Zoe

Amy

Anonymous

Anonymous // 01/01/2019

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“Easy to order online, dispatched is quite fast.”

Helpful Report

Posted 1 year ago

Thanks for the 5 star rating, Diana! We're glad you found it easy to order online as well as dispatch being fairly quick too! Thank you for being a PACKQUEEN customer!

Posted 1 year ago

“Thank you for the prompt delivery and excellent telephone communication.”

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Posted 1 year ago

Thank you Robert for the 5 star rating of PACKQUEEN. We are so glad that we could provide you with a prompt delivery and excellent telephone communication. Your appreciation is greatly appreciated!

Posted 1 year ago

“Quality + Service + Fast delivery..... Super helpful team at Packqueen with our custom orders. Thanks Team!”

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Posted 1 year ago

Thank you Nicholas for the 5 star rating! It means a lot to us that you appreciate the amazing quality and service we strive to provide. We are glad you have had a pleasant experience with us.

Posted 1 year ago

“The A2 Crease boxes were almost what I needed, however, they still require editing to be useful. I intend to use them to store framed art, but they are just a tad too small, meaning the corners stick out. Getting the bigger A1 boxes isn't a great solution for me, especially as I intend to do pictures that size. It seems difficult to find boxes that will store framed art.”

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Posted 1 year ago

Hi Joel, we are sorry that our A2 multi crease boxes weren't what you needed for your product. Please get in touch with us if you need any further help finding something that would be more suitable. Thanks!

Posted 1 year ago

“Great communication and communication, plus quick shipments. Recommended!”

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Posted 1 year ago

Thank you so much Richard, it's great to hear that you enjoyed our 5-star service! We are very pleased that you appreciate our great communication, fast shipments, and that you have become a repeat customer. We truly appreciate your kind words and it's really rewarding to hear that you had a great experience with us. Thank you!

Posted 1 year ago

“Packqueen website makes it simple to decide and confirm what you require without confusion nor ambiguity. Great idea in a great commercial niche.”

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Posted 1 year ago

Thanks Andrew for that tremendous 5 star rating of PACKQUEEN. We're so pleased to know you have been enjoying your experience with us! Yes, Packqueen is designed to help you choose the right products with confidence. We strive to make sure our website is well laid out, offering all the necessary information you need to make an informed decision about your requirements. Thank you again for your amazing rating!

Posted 1 year ago

“Fast delivery and great quality”

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Posted 1 year ago

Thank you, Courtney, for the great 5-star rating! We are glad to hear that you liked our fast delivery and great quality.

Posted 1 year ago

“I ordered white double wine gift boxes from PACKQUEEN. The ordering process was easy and I got them delivered to me in extremely quick time. Excellent service!”

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Posted 1 year ago

Thank you so much for the 5-star rating, Lea! I am so glad that you were pleased with your recent experience of ordering white double wine gift boxes from PACKQUEEN. It makes us happy to hear that the ordering process was easy and the boxes got quickly delivered to you. We are thrilled that you were satisfied with our excellent service!

Posted 1 year ago

“Awesome customer service and friendly staff. Ordering is easy and they kept me up to date re timing, dispatch and delivery. Thank you we will be back for more boxes.”

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Posted 1 year ago

Thank you so much, Kylie, for your amazing 5 star rating of PACKQUEEN! We appreciate that you had such a great experience with our customer service, staff, ordering process, and delivery process. We are so glad that we were able to make such a positive experience for you. We look forward to having you back again as a repeat customer!

Posted 1 year ago

“Fast service, good pricing”

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Posted 1 year ago

Thank you, Jodie, for your 5 star rating of PACKQUEEN and for your kind words "Fast service, good pricing". We greatly appreciate it! We are glad you chose us as your go-to for all your product packaging needs and we look forward to serving you more in the future!

Posted 1 year ago

“Wow ! Fastest sample / product delivery ever .”

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Posted 1 year ago

Thank you Warren for your 5 star rating! We're thrilled to know that the sample and product delivery has been the fastest that you have ever experienced!

Posted 1 year ago

“Boxes for chocolates: Lids are slightly larger than bases, naturally. Yet, there's no way to know unless you start folding them. It would be extremely helpful if there was a writing on the cellophane "bases" and "lids"”

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Posted 1 year ago

Thanks for the 4 star rating, David! We appreciate your feedback. We understand your concern about the size of the lids and bases, and we agree that it would be helpful to have a writing on the cellophane. We've taken your suggestion into consideration and we are looking at the possibility of adding a written description in the future. Thank you for your support!

Posted 1 year ago

“I have been buying boxes from Packqueen for years and have been very happy with their quality. The products are slightly expensive but very well made . They have an amazing customer service team which is hard to find nowadays. Thank you for your fast and great service. Delivery is very fast too.”

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Posted 1 year ago

Thank you so much for your five star rating, Janis! I'm glad to hear you have been buying boxes from Packqueen for years and that you've been satisfied with our quality and customer service. We can't thank you enough for being a loyal customer and for the feedback you've shared about our fast delivery. We hope to continue providing you with the best service and products possible.

Posted 1 year ago

“Packqueen items and services are marvellous. I placed an order but didn't understand their system to pay after reception of their invoice. Time flies and at the last minute they nanaged to supply me in time after my late payment. The staff were friendly, compassionate and kind. Good company to deal with. As they put much efforts to communicate with customers promptly and put customers first.”

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Posted 1 year ago

Thank you so much, Linda, for your wonderful 5 star rating! We appreciate your kind words about Packqueen's items, services and staff. We strive to provide the best customer experience, and we are so glad we could supply you in time despite a late payment. We always want to put our customers first, so it's so wonderful that you appreciate that! Many thanks again for your review!

Posted 1 year ago

“Easy to order, fast delivery”

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Posted 1 year ago

Thank you very much for your 5 stars rating! We are so glad to hear that you found our ordering process easy and delivery fast. We look forward to serving you again in the future.

Posted 1 year ago

“Love the pillow boxes, prompt delivery too!”

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Posted 1 year ago

Thank you so much for your amazing 5 star review, Deb! We are so glad to hear that you love the product and that we have provided you with a prompt delivery service. We look forward to hearing more positive feedback from you in the future!

Posted 1 year ago

“I have been buying your boxes for my Christmas Cakes for years now They are consistently good. And always delivered in a timely manner. Thanks. Tini McKimm”

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Posted 1 year ago

Thank you so much for your 5-star rating of PACKQUEEN, Tini! We're so glad that our boxes have been helping you make your amazing Christmas Cakes for years, and that you've been happy with their quality and timeliness of the delivery. We really appreciate your ongoing support and your kind words!

Posted 1 year ago

“My first experience in dealing with packqueen online was very positive and professional, I will definitely use them again. Regards”

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Posted 1 year ago

Thank you very much for the 5 star rating, Andrew! I'm pleased to hear that your first experience with PACKQUEEN was so positive and professional. It's always wonderful to hear such great feedback and we hope to exceed your expectations if you choose to use us again. Regards.

Posted 1 year ago

“I love the sustainable quality of the packing products I purchase. It really allows me to have a good reflection for my sustainable business to have the packaging reflect that.”

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Posted 1 year ago

Thank you so much Kim for your 4 star rating of PACKQUEEN! I'm so glad to hear that you love the sustainable quality of our packing products. It's great to have a customer that values sustainability and reflects it through their business. We really appreciate all the love you have shown us by coming back again, and we look forward to continuing to serve you!

Posted 1 year ago

“Very helpful staff and a geat product”

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Posted 1 year ago

Thank you so much for your 5 star rating of PACKQUEEN, Genevieve! We really appreciate it. It's amazing to hear that you appreciate our very helpful staff as well as our great product. Thank you!

Posted 1 year ago

PACKQUEEN is rated 4.9 based on 311 reviews