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Pashmina.com Reviews

4.7 Rating 120 Reviews
91 %
of reviewers recommend Pashmina.com
4.7
Based on 120 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read Pashmina.com Reviews
Pashmina.com 5 star review on 22nd October 2024
Kathleen Pruett
Pashmina.com 5 star review on 20th September 2024
Tetiana Hranchak
Pashmina.com 5 star review on 30th June 2024
Gillian Kearvell
Pashmina.com 5 star review on 9th September 2023
Guest
Pashmina.com 5 star review on 30th November 2022
Guest
Pashmina.com 5 star review on 15th August 2022
Sananda Majumdar
Pashmina.com 5 star review on 15th August 2022
Sananda Majumdar
8
Anonymous
Anonymous  // 01/01/2019
Excellent product, beautiful scarf and what a pretty box and descriptioin catalog in order as well. Definately will order again and share the experience with friends.
Helpful Report
Posted 10 months ago
Very efficient and swift delivery and nicely packaged. Good selection options.
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Posted 11 months ago
The product is of very good quality. The colours are pleasant. The service is good and got the package delivered in time .
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Posted 11 months ago
I ordered the shawl for my girlfriend who is Egyptian. She absolutely loved it! The quality, craftsmanship and colors were top notch and the delivery to the U.S. was faster than expected. I will definitely recommend Pashmina to others and I look forward to ordering from your company again in the near future. Thank you for taking the time, care and attention to produce a fabulous product.
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Posted 11 months ago
I have received my beautiful Pashmina and could not be more delighted. It is much more beautiful than I had imagined and I will love it for many years to come. It will be an heirloom in my family. Service by Pashmina.com could not have been better, and I am happy to recommend this company.Victoria
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Posted 11 months ago
Delivery time excellent Packaging and presentation excellent Product superb Highly recommended and would buy again, especially more plain colours please.
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Posted 11 months ago
Website is beautiful and easy to follow - lots of options to choose from and it is really interesting reading the stories behind Pashmina and what goes into the artisanship of creating these fantastic pieces of art.
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Posted 11 months ago
I bought 2 shawls. The embroidery work is beautiful, very clean! 5/5! The material, however, is thinner than my previous pashmina shawl, therefore 4/5 star. Customer service 5/5
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Posted 1 year ago
you definitely exceeded my expectations. the box and the packing were exquisite and showed that a lot of care had been taken. The profiles of weavers and the fact that you went to Kashmir to find the weavers as reported in your story, was very meaningful to me. I am very glad that this helps the local people and families while preserving the art in that region. The actual product, scarf , was of course gorgeous and silken to touch. thank you
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Posted 1 year ago
Site was very easy to use and shipping was just as promised.
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Posted 1 year ago
Professional handling. The pashmina feels and looks soft and amazing, exceeded my expectations. The packaging was very attractive. Thanks to artist and all others.
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Posted 1 year ago
Terrible service and lack of feedback for my order. I ordered the pashmina on the 19th of October, it took until the 23rd for them to ship it, and they gave me no indication that they would demand signature on delivery when I didn’t request it. I had hoped the item would arrive in time for my trip on the 30th and although I requested for it to be delivered without signature this didn’t happen. They use Fedex, which don’t give the customer any control over their shipment which they have paid for, and FedEx have been completely useless at carrying out my request. There were only two feeble knee-jerk responses from the vendor to Fedex to follow up and now it’s been 5 days of no progress. Buyer beware if you aren’t home to receive your order. I am no longer interested in dealing with this company other than to receive a refund for being treated so poorly.
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Posted 1 year ago
Hello: The shawl is the wrong colour. I was hoping to wear it to my son's wedding but can't because of the colour.
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Posted 1 year ago
Love at first sight!, amazing cashmere quality, colors are as shown in the computer, and fast delivery, Customer service are nice and helpfull. Virginia , Santiago - Chile
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Posted 1 year ago
Excellent customer service. Very willing to offer suggestions and provide full explanations and answers to all questions.
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Posted 1 year ago
Easy to use great site
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Posted 1 year ago
It's a big surprise when I got my purchase. The shawl is beautiful and good quality. It's beyond my imagination. Thank you so much. And you have a good service. The shipping is fast. I really appreciate all you done . I 'm very happy.
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Posted 1 year ago
Amazing service ! Got the pashmina , the colore, weaving , exactly as described.
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Posted 1 year ago
Good quality products. Wide selection.
Pashmina.com 5 star review on 9th September 2023
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Posted 1 year ago
A birthday gift and I love it!
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Posted 1 year ago
Pashmina.com is rated 4.7 based on 120 reviews