Pass N Go Driving School Reviews

Name: Pass N Go Driving School
Rating: 3.94

3.9 Rating 105 Reviews

74 %

of reviewers recommend Pass N Go Driving School

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Email:

Marketing@passngo.net

Location:

Coupe House, Station Lane, Chester-le-Street
DH2 1AW

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Pass N Go Driving School 5 star review on 6th June 2024

Wendy

Pass N Go Driving School 1 star review on 28th March 2024

Anonymous

Pass N Go Driving School 1 star review on 8th March 2023

Anonymous

Pass N Go Driving School 1 star review on 3rd March 2023

Clark Brettell

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was a wonderful experience with Mr Agron the best instructor anyone could wish for. He was so kind and always tell me how smart I am.”

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Posted 2 years ago

“Tracey(my instructor) was so nice. She gave me the required confidence. Took note of all my mistakes and weak areas and reinforced them in the next lesson. Great sense of humour, there was never a dull moment. I enjoyed every bit of my lessons and I always looked forward to them. I passed straight away with 3 minors, after failing once with a different instructor in a different school. Tracey was awesome. Hearty thanks to Pass N Go. The value I got was worth the long waiting period!”

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Posted 2 years ago

“First instructor cancelled lessons, vaped in the car and kept me driving in the industrial estate for multiple lessons. However, my second instructor was lovely and very professional. He was very supportive and helped me pass first time!”

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Posted 2 years ago

“Felix Maughan was a great instructor for the company the company is good but it’s the instructers that make the company good the best thing with company is 2 hour lessons pricey but get your head down learning takes half the time good luck 😉 with Driving 💯”

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Posted 2 years ago

“I used PassnGo since 2019 through until this year when I passed in April. My instructor mike was amazing always encouraging me to do better. Under his guidance it took my two attempts to pass my test. I would definitely recommend in the north east area!”

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Posted 2 years ago

“Couldn’t of been happier with my driving instructor, made me feel totally at ease and after a number of driving instructors previously making me feel nervous and uncomfortable I couldn’t be more grateful to have found Sonny and passed with him first time with only 2 minors, couldn’t recommend him enough!”

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Posted 2 years ago

“I had a really good experience with pass n go. When I first enquired, I was immediately put through to an instructor and was able to start lessons the following week. My instructor was amazing and truly went above and beyond to make sure that I felt confident and was ready to go for my test. The new driver package I got was easily the best deal in terms of lesson price I’ve seen- if it’s still going, make sure that you make the most of it as lessons past this are very expensive!”

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Posted 2 years ago

“I was super happy with driving Ryan Barry who is a very cool, calm and confident person. During my lessons he made me very comfortable even when I was making mistakes. His cool attitude was very helpful which helped to improve mistakes quickly and passed my test. Thank you so much PassnGo and special thanks to my driving instructor Rayan Barry.”

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Posted 2 years ago

“My instructor Nathan was amazing from start to finish was easy to learn with and made me feel so at ease when I was nervous..he was so patient with me and taught me a lot and made it possible for me to pass..can’t thank him enough”

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Posted 2 years ago

“Great instructor... wouldnt have wanted any other... really professional and helped me pass with ease... 10/10 :)”

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Posted 2 years ago

“I recently passed my test on the 3rd June after only 20 hours driving between two years and couldn’t have done it without my instructor Tony Alexander he always kept me calm, gave me so many tips and things to work on. I would highly recommend him to anyone!”

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Posted 2 years ago

“First time around I was making progress but Covid caused me to pause my lessons, which my first tutor took as I wasn’t continuing, wasn’t ideal being dropped as a customer but I was determined to get back driving After a break and wait period I got a new tutor! Lee Goodwin was absolutely incredible as a tutor, I can’t recommend him enough for those in Newcastle and Gateshead. I passed first time! 5/5 stars purely for the amazing teacher that is Lee! Price is cheaper than a lot of others but still expensive”

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Posted 2 years ago

“My instructor George was top notch and I couldn't have asked for a better instructor. Many thanks! :)”

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Posted 2 years ago

“Good team”

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Posted 2 years ago

“Avoid at ALL COSTS. I rang them prior to parting with any money because I was on a tight timeframe and was told 2-4 week wait, ok I thought so I paid for ten hours. After two weeks I rang again- told another two-4 weeks but they'd try get someone to call me. After yet another two weeks I ring again and they say someone will definitely call me soon. Another two weeks and hear nothing so ring again, bear in mind we are at over two months at this point - I'm told again 2-4 week wait lol, I said right you're taking the Mick refund me instead. She tried to talk me out of it but tbh I went on a bit of a rant and she gave up, then I get a snotty email saying they've refunded me in full as a gesture of good will despite it being outside their usual terms and conditions 🤣🤣🤣. They actually think they are doing you a favour by refunding your money they lied to get then hold for months and give you NOTHING in return for. An absolute shambles of a company who are poorly organised and perfectly willing and happy to lie to customers to keep their cash. I can't stress enough how much you should NOT give these clowns your money. Even if you have to wait a month somewhere else, at least it will probably be a month and not whatever ridiculous timeframe these guys use. If they were just honest and said how long it'll be or even that they don't know rather than lie, so customers can make an informed decision then that would be fine, it's just the lying. This actually adversely affected my life as I was on a tight timeframe and they really do not care about anything but themselves. I'll be reporting to trading standards because it's just not good enough tbh”

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Posted 2 years ago

“Worst experience, they booked my lesson 40 days ago and still waiting for driving instructor and now I rearranged my test in first available date in December, they waisted my time”

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Posted 2 years ago

“Terrible experience. I turned up for my driving test test today to find the test had been cancelled. I had emails earlier in the week reminding me of the test. I confirmed I wanted the test and they wished me luck. I am telling all my friends not to use Pass no go Newcastle.”

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Posted 2 years ago

“I booked my lesson with automatic, Pass N Go made the mistake and paired me with a geared instructor. No apology, I had already waited about 5/6 week for this instructor, turns out I had to wait 6/7 weeks for an automatic instructor. They made that mistake and should’ve put me on the top of the list, as I have already waited. I am not waiting 12-14 weeks for a driving lesson. At first they weren’t interested in refunding me for the 10 hours I haven’t even touched, I got my refund with -£15 due to administration charges. Regret even bothering, all that time wasted, thanks a lot.”

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Posted 2 years ago

“AVOID AT ALL COSTS! SHOULD HAVE BEEN ZERO/NEGATIVE FIVE STARS! These people are criminal. I booked my test and lessons back in October. I was told a week before the test (June) that everything had been cancelled and they couldn't get an instructor for me. As if they've not had OVER HALF A YEAR to find me an instructor who could do the bare minimum and just show up. Don't bother phoning, because you'll struggle to get an answer. Don't bother writing to them, since I'm pretty sure their workforce is illiterate - I cant seem to think of any other reason to still have no response... And now their phones are closed over Jubilee weekend, leaving me cutting it awfully fine to get my money back from these good-for-nothing reprobates. What an absolute shambles of an organisation. Leaving me back at square one. Frankly, I think you're all c**nts - all of you.”

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Posted 2 years ago

“Absolutely shocking how this company lets their instructors treat their customers awful... I would strongly advise you to use this company, however if you do then please DO not have the instructor STACEY ALLEN from Coventry. She constantly cancels your appointments .. Speaks to students terribly and is only bothered about the money going in her pocket. no support this woman should not be an instructor!! ***AVOID AT ALL COSTS!!!!****”

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Posted 2 years ago

Pass N Go Driving School is rated 3.9 based on 105 reviews