“I love the chicken but it was delivered on Friday not Thursday which would have been three days not two. The outside of the chicken was thawed and soft to the touch but not thawed completely by any means. The outside of the box was wet due to the melting. I emailed the company with no response. I do love the chicken and was surprised by the delay in delivery. The box label said it was supposed to be delivered on Thursday so I think it may have gotten held up by Fedex.”
“Since finding Pasturebird stopped buying chicken from supermarket.
Delivery is always frozen and you can't beat the taste of there chicken.
Thanks Pasturebird.”
“Previously and recently reviewed. Love supporting local farmers and even better a fellow Marine. Thank you for caring about the quality of the chicken you raise.”
“We don't eat any other chicken! You can really notice the nutrient density, you get full so much faster and feel great after eating the product. Love the regenerative practices and commitment to animal welfare.”
“Love the birds, but customer service is lacking. First order was lost….we forgot about it…oh yeah where are our birds…no one called us to tell us about it…they had to reshape..and we upgraded to an item which was previously out of stock. They billed us for the difference incorrectly but we didn’t want to say anything to hold up shipment which is only once a week and we already waiting 4 weeks…they said they would expedite shipping but only got the birds after 3 days after ship. The dry ice all melted but thank god birds still okay..another few hours…also our 2 phone called to them not answered or returned. Sadly We will be looking for another provider.”
“They are really good chicken but our order arrived and had started to thaw.
I would highly recommend more dry ice or better packaging.
Was concerned about putting in the freezer but they were mostly still frozen and we cant afford buying more atm.”
“I am so grateful for the humane, clean farming of PB so that I have the opportunity to provide my family with a level of nutrition and healthy eating (especially since I have a child who is immunocompromised) that is often lost in our fast-paced world. Prompt delivery and responsive customer service.”
“So glad I found Pasturebird ! I had stopped buying and eating chicken for about 6 months prior to finding them. The chicken in grocery stores tastes rubbery and fake. The first time I took a bite of a Pasturebird piece of chicken I was hooked! Finally a chicken that tasted like the chicken from my childhood, tender, juicy and so flavorful. I love Pasturebird . Do yourself a favor and order some!!”
“We received our order in the triple digit high desert community in southern Utah. I was sure that it would have been cooked during delivery. I was so wrong! Frozen solid in dry ice. I was so relieved and when I did cook it I was delighted. I followed Dr Wahl’s recommendation and was certain it would be delicious. It is!!!! I am very picky about what I (and my family) eats. I love your story and now that I have tried your true pasture raised chickens I know the difference. Thank you so so much. You have a customer for life. Mary”
“Great-tasting chicken! The only possible negative would be some packaging/shipping issues. When shipping to Phoenix, you need plenty of dry ice that's in its own separate bag/container.”
“Well, I gave Pasturebird a try by ordering some chicken thighs. This is the best move I have made for my palate and health in a long time. They were shipped safely and thawed out beautifully. What a taste! I am hooked and will be ordering more in the future. Thank you for creating such delicious, healthy and sustainable food!”
