Hi Louisa, unfortunately we can't accept returns on used pillows for hygiene reasons. Really sorry to hear you were disappointed with this policy but hope you can understand. :)
“Bought a number of pillows to replace old ones we had on spare room bed. Feedback from friends is that they are very comfortable. We bought a combination of soft pillows & memory foam pillows. Really happy with purchases”
“Product is rubbish, literally just a pillow nothing about it to help with snoring whatsoever. Waste of money. No returns guarantee means either as "comfort is subjective" according to their customer services. Which isn't really the point, I wasn't looking for comfort I was looking for a technology that helped with snoring.”
Hi Liam, sorry that the pillow didn't help with your snoring, we have had some amazing feedback from customers on this pillow because of the S shaped core that helps open airways, but as even Silentnight themselves say, they can't promise to cure snoring for everyone.
