Pillow World Reviews

Name: Pillow World
Address: Unit M3a, Mosquito Studios,, Penn St, Amersham, Buckinghamshire
Rating: 4.47

4.5 Rating 1,907 Reviews

86 %

of reviewers recommend Pillow World

4.5

Based on 1,907 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

7867217557

Email:

hello@pillowworld.com

Location:

Unit M3a, Mosquito Studios,,
Penn St,
Amersham
Buckinghamshire
HP7 0PX

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Pillow World 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very comfortable body sized pillow. My hip has felt much more comfortable since I've been using this pillow. I used to wake up a few times a night with hip pain but now hardly ever. Must admit it took a few nights to get used to the pillow. Comes with a super size pillow case which is lovely and soft.”

Helpful Report

Posted 1 year ago

Thank you so much for the feedback, so glad to hear the body pillow is helping you have a more pain-free night :)

Posted 1 year ago

“Very comfy.. very happy… one pillow has a slight tear in it but apart from that, very pleased.”

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Posted 1 year ago

So happy to hear you are sleeping better :)

Posted 1 year ago

“The pillows I bought were described as medium but were too hard. As I had taken them out of the sealed bag, I couldn't return or exchange. Beware”

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Posted 1 year ago

Hi, really sorry to hear you weren't happy with your pillows. We have a strict no returns policy on opened pillows for health and hygiene reasons and to protect all of our customers. hope you can understand :)

Posted 1 year ago

“I struggle to have a good night's sleep but after buying a side sleep pillow from pillow world it has greatly improved although the price for one is expensive at 83 I didn't what anymore I still think it well worth the money”

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Posted 1 year ago

Hi Linda, really glad to hear you are sleeping better after finding the right side sleeper pillow for you :)

Posted 1 year ago

“Very good”

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Posted 1 year ago

Thanks Dominic :)

Posted 1 year ago

“Not used them before. I found their write-up of my ordered products to be a little inaccurate. Their website is not the most user friendly either.”

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Posted 1 year ago

Hi, thanks for taking the time to leave us a review. We appreciate any feedback we get and your shopping experience is important to us. We will take your feedback on board :)

Posted 1 year ago

“Very very good”

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Posted 1 year ago

Thanks Semira! :)

Posted 1 year ago

“Love my new pillow, take it everywhere when going away.”

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Posted 1 year ago

That's what we like to hear Susan! Thanks so much for the review :)

Posted 1 year ago

“Quick, easy transaction, fast delivery. Very Happy”

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Posted 1 year ago

Thank you for the 5 star review! So happy you are happy :)

Posted 1 year ago

“Good good good good”

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Posted 1 year ago

Thanks Philip! :)

Posted 1 year ago

“.”

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Posted 1 year ago

Thanks Mary :)

Posted 1 year ago

“Easy to navigate website and quick efficient service. Recommended.”

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Posted 1 year ago

Thanks so much, so glad you found it easy to shop with us! :)

Posted 1 year ago

“Lovely pillow with a bit of “bounce” to it. My husband has had one for about 7 years and it’s amazing. This new one feels a little too high for me at the moment, but hopefully it will squish down a little bit. I’ve swapped with him to see if his big head can squash it into submission!! Would be 5 star if I could have chosen a slightly slimmer pillow for me. Would definitely recommend, and my husbands pillow is still in amazing condition all these years later, so totally worth the price tag in my opinion!”

Helpful Report

Posted 1 year ago

Thank you so much for leaving us such a lovely review, we are so glad to hear you are sleeping more comfortably. Do let us know how your husband gets along squishing your pillow down! ;)

Posted 1 year ago

“??”

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Posted 1 year ago

Thanks Natalie :)

Posted 1 year ago

“Good”

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Posted 1 year ago

Thanks Jane :)

Posted 1 year ago

“I ordered the hotel.pillows and within 2 weeks have gone so flat so unhappy”

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Posted 1 year ago

Thanks for the feedback Julie, really sorry you weren't happy with your hotel luxury pillow. The Hotel Luxury pillow simply needs a plump and a shake every now and again to awaken :)

Posted 1 year ago

“Very efficient”

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Posted 1 year ago

Thanks Jackie :)

Posted 1 year ago

“The best pillow Iv ever owned. Payed more than I Normaly do But its well worth it.”

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Posted 1 year ago

Thanks for the feedback Gill, so glad to hear you are sleeping more comfortably :)

Posted 1 year ago

“Did my research and no one could beat Pillow World price”

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Posted 1 year ago

Exactly right Isabella! And on the odd chance you do, we will always price match you ;)

Posted 1 year ago

“Seemed like good value at time but product rubbish”

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Posted 1 year ago

Really sorry to hear you didn't get on with your pillow. We always try and match everyone with their perfect pillow but comfort is subjective and sometimes it just isn't a perfect match.

Posted 1 year ago

Pillow World is rated 4.5 based on 1,907 reviews