Pillow World Reviews

Name: Pillow World
Address: Unit M3a, Mosquito Studios,, Penn St, Amersham, Buckinghamshire
Rating: 4.47

4.5 Rating 1,927 Reviews

87 %

of reviewers recommend Pillow World

Anonymous

Anonymous // 01/01/2019

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English

“No follow up email as to say when them item will be sent”

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Posted 11 months ago

Hi Mark, our despatch times are included in your order confirmation. Your Tempur pillows will be with you in 3 -5 working days :)

Posted 11 months ago

“An easy to use website, with great offers.”

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Posted 11 months ago

Thank you for your kind words, we try hard every day to bring the best choice, lowest prices and a site that is easy to shop and it makes such a difference when we hear it is working. Happy sleeping Zzz

Posted 11 months ago

“Rubbish”

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Posted 11 months ago

Hi John, so sorry you didn't love us - is there anything specific we could have done better for you? We are always keen to learn and make things better.

Posted 11 months ago

“Ok”

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Posted 11 months ago

Hi Mark, Anything specific we could have done to turn "OK" into "Wonderful"? We are always looking to improve our service and are never complacent about your sleep.

Posted 11 months ago

“Asking for review and I have not received the product yet. Which is a little cheeky. Delivery of the product is taking far too long also.”

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Posted 11 months ago

Hi we ask for feedback post checkout to understand how easy your shopping experience was with us (and to get feedback on things we can do better). You will get a product review email after delivery too. Sorry if this wasn't clear and happy sleeping Zzz

Posted 11 months ago

“Wonderful, fast service Beautifully packaged, Pillows really helping with sleep.”

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Posted 11 months ago

Hi Nina Thank you so much for your kind words, so happy we could help you - happy sleeping Zzz

Posted 11 months ago

“All good”

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Posted 11 months ago

Hi Debbie, Delighted everything was good for you, happy sleeping Zzz

Posted 11 months ago

“I found quite quickly the pillows I was looking for. Good descriptions and useful information made it easy to choose.”

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Posted 11 months ago

Hi Iris, Lovely to hear your feedback, thank you so much, I'll make sure everyone here sees your kind words. Happy sleeping Zzz

Posted 11 months ago

“Great and efficient!”

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Posted 11 months ago

Thank you so much for your lovely feedback, happy sleeping Zzz

Posted 11 months ago

“Excellent customer service. Delivery fast and efficient.”

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Posted 11 months ago

Thanks so much Lesley :)

Posted 11 months ago

“Website was easy enough to use but when I ordered the pillow no tracking information was given so I emailed asking they informed me it was getting ready to be dispatched this is 3 days after my order. And now I've received an email asking for a review before I've even got my pillow. Maybe let me get my pillow first before asking me for a review on anything.”

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Posted 11 months ago

Hi, Glad you found the site easy to use, the email we sent was to ask you to review how easy the website is and also inviting you to email us directly with any suggestions on how we can improve - we will send you a product review request after delivery too ;) Feedback is so important to us to help make what we do better every day so thank you for taking the time to respond. Happy sleeping Zzz

Posted 11 months ago

“Pillow arrived the day after I ordered with free delivery”

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Posted 11 months ago

So glad to hear it David, thanks so much for the 5 star review :)

Posted 11 months ago

“Very good web site thank you”

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Posted 11 months ago

Thanks Patricia :)

Posted 11 months ago

“Found what I was looking for in seconds ..and got discount too”

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Posted 11 months ago

Sounds like a great deal Marianne, so glad to hear you are happy :)

Posted 11 months ago

“I found the pillow shopping a pleasant experience well done.”

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Posted 11 months ago

Thanks Daniel, so glad to hear it :)

Posted 11 months ago

“Quick and easy to order”

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Posted 11 months ago

Hi Marion, that makes us so happy, thank you for your feedback and happy sleeping Zzz

Posted 11 months ago

“Excellent and informative”

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Posted 11 months ago

Wow, thank you Kevin, we try our best and it's always great to hear positive feedback, happy sleeping Zzz

Posted 11 months ago

“Pillows are very good quality. I needed a firmer pillow as I was having neck problems. A big improvement. I would highly recommend”

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Posted 11 months ago

What wonderful news, thank you for letting us know and I hope your neck problems continue to improve. Happy sleeping Zzz

Posted 11 months ago

“The website was easy to use and I was able to place my order without any problems”

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Posted 11 months ago

Thank you for your kind feedback, happy sleeping Zzz

Posted 11 months ago

“Poor delivery times”

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Posted 11 months ago

Hi Steven, really sorry you have been waiting for your order. Our kingsize pillows are incredibly popular and thus on a slightly longer lead time. Pleased to see your order has been despatched today however on next day delivery :)

Posted 11 months ago

Pillow World is rated 4.5 based on 1,927 reviews