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Pillow World Reviews

4.5 Rating 1,923 Reviews
87 %
of reviewers recommend Pillow World
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Anonymous
Anonymous  // 01/01/2019
The site was easy to use and had lots of choice. Can’t comment on the pillows I purchased as they are for a present, but they look lovely.
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Posted 7 months ago
Thanks for the feedback, Jackie! We’re glad to hear you found the site easy to use and enjoyed the selection. We hope the pillows make the perfect gift! 😊🎁
Posted 7 months ago
Loved the website! Glad I found you. SO much choice, when it’s a bit of a minefield closing a pillow. It’s so hard to get right, but you made the choice easy. And has a good Black Friday-style discount. I look forward to receiving it.
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Posted 7 months ago
Thank you, Pauline! We’re so happy to hear that our website made finding the perfect pillow easy for you. We hope you love your choice and enjoy a restful night’s sleep! 😴✨
Posted 7 months ago
Have looked for years for a hood pillow,,this one turns out to be fantastic
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Posted 7 months ago
Thank you, Maureen! We’re thrilled to hear you’ve found the perfect pillow after years of searching. Happy Sleeping! 😴✨
Posted 7 months ago
Pillows are like marshmallows so comfy
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Posted 7 months ago
Thank you, Bernice! We’re so glad you’re enjoying the comfy, marshmallow-like pillows. Happy sleeping! 😴✨
Posted 7 months ago
Great quality products at a fantastic price. Quick delivery, highly recommended for anybody looking for quality pillows.
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Posted 7 months ago
Thank you, Gary! We’re thrilled you loved the quality, price, and delivery. Your recommendation means a lot. Happy sleeping! 😴✨
Posted 7 months ago
If you are not sure about your purchase, please read the return policy carefully because once opened, you can no longer return the pillow. But how can you check without opening it 🤷‍♀️
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Posted 7 months ago
Hi Magalena, we understand your concern. Our return policy aims to balance hygiene with customer satisfaction, but if you’re unsure in the future, our team is happy to help guide you to the best choice before purchase. Feel free to reach out! 😊
Posted 7 months ago
Great pillows, very comfortable and good price too.
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Posted 7 months ago
Hi Steve, Thank you so much for the great review. Happy sleeping Zzz
Posted 7 months ago
Failed to deliver on time
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Posted 7 months ago
Hi Jane, I'm sorry to hear you were left waiting for your pillows. I can see we sent these out to within 3 days of receiving your order but looks like their were issues with the courier which meant the consignment was delayed. Really sorry about this but hope you are sleeping well with your new pillows now :)
Posted 7 months ago
Great pillows, delivered quickly, competive pricing 👌
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Posted 7 months ago
Thanks, Andy! We’re glad you loved the pillows, speedy delivery, and great prices. Happy sleeping! 😴✨
Posted 7 months ago
It’s nearly a week now and I still haven’t received the second part of my order 😢
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Posted 7 months ago
Hi Liz, I’m so sorry to hear you’re still waiting on the second part of your order. Our warehouse team has been informed and is working to resolve this for you. If they haven’t already been in touch, please don’t hesitate to call our customer service team on 0333 577 0146, and we’ll make sure this is sorted as quickly as possible. Thank you for your understanding! 😊
Posted 7 months ago
Comfortable firm the end
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Posted 7 months ago
Thanks, Robin! We’re glad you’re enjoying the comfort. Happy sleeping! 😴💤
Posted 7 months ago
Within 15 minutes of ordering i received 3 more irrelevant emails. Absolute spam which makes me worry to the legitimacy of the company. Time will tell.
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Posted 7 months ago
Thank you for your feedback. We’re sorry for the inconvenience caused by the confirmation and review request emails. Rest assured, we’re a legitimate company, and your order is in safe hands. We’ll review our email process to improve this experience. If you have any concerns, feel free to contact our customer service team on 0333 577 0146.
Posted 7 months ago
We found Pillow World on the internet after researching pillows for better sleep. Ordering was simple and are waiting for delivery before we could give our opinion on the pillows and as such can't add any photos
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Posted 7 months ago
Thank you, Carl! We’re glad you found ordering straightforward and hope your pillows exceed your expectations. Wishing you restful nights ahead! 💤😊
Posted 7 months ago
This pillow was absolutely perfect for me, delivered on time, great service
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Posted 7 months ago
Thank you so much for your kind words, happy sleeping Zzz
Posted 7 months ago
Found Pillow World and few months ago. I now need new pillows so thought I would give it a go. Awaiting my new pillows so will review once received.
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Posted 7 months ago
Hi Lynne Thank you for giving us a go ;) I hope you love your new pillows as much as we do. Happy sleeping Zzz
Posted 7 months ago
I found your website user friendly and prices very competitive.
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Posted 7 months ago
Thanks you Christine, we work really hard to make things really easy for our customers. Happy sleeping Zzz
Posted 7 months ago
Great nights sleep after purchasing 2 of these pillows would recommend.
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Posted 7 months ago
That is wonderful to hear Cheryl-ann. Thank you so much for letting us know. Happy sleeping Zzz
Posted 7 months ago
excellent pillows
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Posted 7 months ago
Thank you, Valery! We’re so pleased to hear you’re loving the pillows. Happy sleeping!
Posted 7 months ago
Is my item in stock - I searched high and low for this information on the website and it was nowhere to be found, despite your own advice to check the product page before ordering to check (as may be a delay if not in stock).
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Posted 7 months ago
Hi Katherine, Thank you for your order! I can see you’ve purchased two medium Tempur Comfort Cloud pillows. On the product page, under the ‘Delivery Information’ section, it states, “FREE Delivery in 3-5 days,” so your pillows are on their way and should be with you this week! We hope you enjoy the comfort they bring. 😊 Happy sleeping!
Posted 7 months ago
Good service 10/10 and thanks
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Posted 7 months ago
Thank you, George! We’re thrilled to hear you had a 10/10 experience with us. Happy sleeping!
Posted 7 months ago
Pillow World is rated 4.5 based on 1,923 reviews