Hi Peter, I'm really sorry its taken to long to get your Dunlopillo order out. These pillows have been hugely popular and we are awaiting stock back in the warehouse soon. Please be advised of our lead times online, we will get your order despatched as soon as possible :)
Hi Graham, your order was dispatched the day after you placed it :) I can see you have requested it was left in a safe space which it appears your DPD courier has done. Hope you are getting a fantastic nights sleep with your new pillows! :)
“Delivery issue: No address for the dilivery company. Have to ask why this would happen. One day delay. Thanks to the delivery diver who rang me to get the address. The pillows are as expected.”
Hi Joan, really sorry to hear your order was delayed. Looking into your order I can see that we only got a postcode as a delivery address. This might explain why it took a little longer to deliver and why the courier struggled to find you.
Hi Polly, our Lavender pillow is filled with lavender microcapsules that release a gentle aroma when in contact with friction. If you try plumping it, your pillow should begin to release its fragrance :)
Hi Richard, really sorry to hear your Anti-allergy didn't fulfil the needs you were looking for. If you are looking for a more breathable or cooling pillow for the summertime you might be better suited to a cooling Seriously Comfortable pillow. These pillows actually have cooling fibres woven into the cover which keep you cool all night. If you ever need help finding your perfect pillow please give our comfort experts a ring at 0333 577 0144 and they can help you find your perfect pillow :)
