Pinwheel Reviews

Name: Pinwheel
Address: 1023 SPRINGDALE RD, AUSTIN, Texas
Rating: 4.62

4.6 Rating 569 Reviews

92 %

of reviewers recommend Pinwheel

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Phone:

5108676528

Email:

support@pinwheel.com

Location:

1023 SPRINGDALE RD,
AUSTIN
Texas
78721

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“it was good service”

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Posted 1 year ago

“We absolutely LOVE Pinwheel for our kids. What a blessing. There is nothing like this. It gives kids a step in freedom but with the safety and accountability of Mom & Dad seeing and approving everything. This has been such an awesome tool to guide our kids in how to be responsible and integrity filled with technology.”

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Posted 1 year ago

“Excellent and prompt help. Thank you”

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Posted 1 year ago

“I got answers to my questions in a timely manner.”

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Posted 1 year ago

“Customer service is so helpful! Had apps that were not downloading and they fixed it in minutes!! Im so impressed with this service.”

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Posted 1 year ago

“Great way to protect kids!”

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Posted 1 year ago

“GRATEFUL BEYOND BELIEF. Patient, capable tech that got us taken care of!”

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Posted 1 year ago

“Quick service via Chat!”

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Posted 1 year ago

“My favorite parts about Pinwheel are the customer service (they've always been very responsive (quickly!) and helpful in meeting all our needs/answering all our questions), and the fact that we're able to set healthy limits for phone usage with our teens/pre-teens. The phones protect them from much of the social media obsession around them that, I believe, they aren't ready to naviagte. At the same time, the phones grow with your kids, allowing us to help them learn to wisely use technology for school, gaming, talking with friends, etc. We are very happy!”

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Posted 1 year ago

“I was frustrated with the process of changing the payment on my account. Tony R was able to guide me into processing and future options quickly. He was able to assist me quickly and took care of my problem in a short time. AWESOME CUSTOMER SERVICE!!”

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Posted 1 year ago

“Prompt, compassionate, professional tech support for a difficult problem. Thank you!”

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Posted 1 year ago

“Julia O. was extremely helpful. She solved my problem with patience and incredible knowledge.”

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Posted 1 year ago

“Awesome product”

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Posted 1 year ago

“Super quick responses and solutions from Tony R. Two thumbs up!”

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Posted 1 year ago

“Very informative and helpful”

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Posted 1 year ago

“Customer service, particularly Julia O., was very helpful in unlocking my daughter's phone. Her phone needed a factory reset because she had locked her phone by forgetting her password. Julia was quick with her response to my email, and it was so easy to gain access without losing any of her information. Thank you so much!”

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Posted 1 year ago

“Very helpful”

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Posted 1 year ago

“I appreciate having a phone my daughter can learn about as a tool instead getting sucked into it as a toy. When I needed a replacement phone, Juvic in Support made the account connection a simple process with a quick text convo. Thank you!”

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Posted 1 year ago

“Pinwheel has worked great, Aimee G was of great help in figuring things out”

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Posted 1 year ago

“It works well. Customer service is great. The main complaint is that the phone is too big.”

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Posted 1 year ago

Pinwheel is rated 4.6 based on 569 reviews