Pinwheel Reviews

Name: Pinwheel
Address: 1023 SPRINGDALE RD, AUSTIN, Texas
Rating: 4.61

4.6 Rating 562 Reviews

92 %

of reviewers recommend Pinwheel

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Phone:

5108676528

Email:

support@pinwheel.com

Location:

1023 SPRINGDALE RD,
AUSTIN
Texas
78721

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The person I chatted with was very helpful.”

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Posted 4 months ago

“We started using Pinwheel in the States. When we moved to France, the country was not sure if their operating system would work overseas. We are glad to report that it does indeed work just fine. We are glad that we have this system to protect our daughters.”

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Posted 4 months ago

“Great product and great support when needed!!”

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Posted 4 months ago

“Rizza F was really good and just got the job doen quick and simple and didnt spend way to long on it”

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Posted 4 months ago

“We are thankful for the peace of mind knowing our child is protected from the many challenges of introducing phones to children.”

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Posted 4 months ago

“Julius Dagoc was awesome. I had 3 issues to deal with and he knocked them all out of the park. The last one was difficult too and he was awsome. Thank you.”

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Posted 4 months ago

“Having tried about 10 other programs (we have 6 kids) it was amazing to find Pinwheel. This phone finally gives the right amount of oversight and flexibility. Easy to use, flexible in adding new apps, but excellent in that their app library tells you when their are concerns, I am absolutely sold on PinWheel. And, as an added bonus, their customers service is top notch (real people real fast). If you want to help your kids avoid the traps of the phone age, Pinwheel is for you.”

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Posted 4 months ago

“Perfect phone for my family's needs.”

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Posted 4 months ago

“We've had Pinwheel for years and I love how they have modified the service so that it can grow with the kids. Also the customer service is fantastic!”

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Posted 5 months ago

“Customer service is quick to reply. Phone has all features we need to allow our son some controlled independence.”

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Posted 5 months ago

“Just finished a service call where the person was able to resolve both of my issues. I continue to be impressed by Pinwheel's customer service as well as its platform features.”

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Posted 5 months ago

“Rizza did a great job of answering my question and fixing the problem. Thanks!!”

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Posted 5 months ago

“This is an excellent service. What might not be so apparent to prospective users, however, is just how good their customer support is. It's impressive, and frankly one of the best parts of its value. It's hard or impossible to find such good customer support for any product in today's world.”

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Posted 5 months ago

“Great, quick service and answers. Appreciate the service team at PinWheel!”

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Posted 5 months ago

“Amazing customer service!”

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Posted 5 months ago

“This is so much more than a kids phone! This is a safe phone! This is a phone that you can customize to fit your personal needs regarless of age! You just need an accountablity partner! Pinwheel has done some amazing things! 1. They have developed their own operating system so that there are far fewer work arounds! 2. They give you options for which phone suits your needs best 3. They have the BEST customer service! Seriously... I have reached out several times and they have always been able to quickly help resolve the issues I was facing! The reason for the 4 stars and not 5 is that it is bit difficult to get everything set up and going especially for an adult user that needs some "off-limit" apps, but it is doable especially with their great customer care! I would love to see them make some tune-ups for adult users. But I would absolutely recommend this product!”

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Posted 5 months ago

“I needed to purchase a new phone while maintaining our original account. I spoke with Pau P and she was able to help me quickly and efficiently. Thank you!”

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Posted 5 months ago

“We are still wating to receive our Pinwheel phones, but the customer service has been great so far!”

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Posted 5 months ago

“Customer service was quick, concise, and effective.”

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Posted 5 months ago

“I really appreciate all of the features available to ensure my kid is participating in the real world and not being sucked into their phone (as is often the case with traditional phones). The schedule feature is everything. Thank you!”

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Posted 5 months ago

Pinwheel is rated 4.6 based on 562 reviews