Pinwheel Reviews

Name: Pinwheel
Address: 1023 SPRINGDALE RD, AUSTIN, Texas
Rating: 4.61

4.6 Rating 562 Reviews

92 %

of reviewers recommend Pinwheel

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Phone:

5108676528

Email:

support@pinwheel.com

Location:

1023 SPRINGDALE RD,
AUSTIN
Texas
78721

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and great work with the pinwheel community.”

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Posted 2 months ago

“Customer support was great - wish we didn’t need them.”

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Posted 2 months ago

“Rizza was very helpful and stayed on the chat with me for a while until all of my questions were answered.”

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Posted 2 months ago

“I love being able to be in control over what my child can or cannot do on their phone. It allows us to be the parent, not some outside company that has no investment into our lives.”

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Posted 2 months ago

“I appreciate it the timely and comprehensive help I received when I called for support from Julia”

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Posted 2 months ago

“I feel supported by the Pinwheel team. We use this phone due to concerns with our son and they have been patient, attentive and helpful over the last two years!”

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Posted 2 months ago

“The help I received tonight was quick and easy and the technician that helped me was very kind. Thank you.”

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Posted 2 months ago

“Very nice customer service rep”

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Posted 2 months ago

“Very happy”

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Posted 2 months ago

“Easy process, and love the system, flexibility and control.”

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Posted 3 months ago

“Very quick response and my problem was solved immediately!”

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Posted 3 months ago

“After extensive research, we selected a Pinwheel phone for our middle school son and couldn't be happier. Pinwheel offers everything we were hoping for -- zero internet and social media, complete parent control over apps and contacts, and the ability to monitor all of my child's text activity to ensure the interactions are appropriate. On top of all this, the customer service is outstanding! I have engaged in several chats with customer representatives, and they have all been incredibly helpful. I feel confident that they will solve any issue that arises. I highly recommend Pinwheel to all the parents out there that want their children to have a phone for safety without the risks and distractions!”

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Posted 3 months ago

“I think it very helpful and I enjoy it a lot.”

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Posted 3 months ago

“We've really enjoyed our experience with Pinwheel. Our daughter hasn't, but that's because she wants more than we're willing to give. We appreciate that the device can "grow" with her.”

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Posted 3 months ago

“Rizza was absolutely amazing! She answered all my questions in great detail and helped me in ordering a new phone for my son!”

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Posted 3 months ago

“Good but some aspects don’t work consistently, location can be effected by putting battery saver on by the kiddo”

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Posted 3 months ago

“Julia was terrific. Patient and knowledgable. Her directions were clear and concise. Thank you.”

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Posted 3 months ago

“Faith R was SUPER kind and professional. She walked us through until the full solution of the issue”

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Posted 3 months ago

“We love pinwheel and I wish other parents would get onboard with no social media”

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Posted 3 months ago

“Faith was great! She got everything working and my son is very happy.”

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Posted 3 months ago

Pinwheel is rated 4.6 based on 562 reviews