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PocketWatch.co.uk Reviews

4.7 Rating 324 Reviews
B-
Happiness Grade

PocketWatch.co.uk have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

94.44%
Industry Average
Excellent service, and good quality for the price
- Bill G
uk; the on-site picture of the pocket watch which I chose did not do justice to it and I was pleasantly knocked sideways when I received the watch; it had the look and feel (by weight) of being far, far more expensive than the price I had paid, and the two engravings I requested were 100% perfect.
- Michael
Just what I needed. Clear watch face. Secure chain. Still keeping perfect time. An engraved reminder to myself. And the price for all of that is exceptional. I highly recommend!
- Fred
A

Delivery - Fast

98.48%
Industry Average
Great product, very quick delivery, perfect!
- Anonymous
Great product, very quick delivery, perfect!
- Anonymous
Fantastic product and fast delivery
- Anonymous
F

Refunds - Difficult

0.00%
Industry Average
Quick delivery and the product is of good quality. Sadly, it came damaged, so had to return. Awaiting a refund. Such a shame.
- Anonymous
I will be returning the watch as when I opened the box the glass face came off. I would like a full refund please
- Anonymous
97.96%
Industry Average
Great product and excellent service
- Anonymous
What great service! Easy to purchase Arrived on time Very well packaged Excellent product - and something our grandson will be able to enjoy for years....and hopefully pass onto to his son, one day
- Anonymous
Excellent product and service, a lovely watch, just what I wanted. Thank you
- Anonymous