PocketWatch.co.uk have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
It is a beautiful pocket watch in a presentation case complete with a chain at a very competitive price .
”
- Ruth
“
Excellent price and service to match. Thank You!
”
- R. Booth
“
Very happy with the purchase. Good quality items and good price. Thank you!
”
- Anonymous
“
Ordering process was easy, delivery was quick, the product was exactly as expected and the inscription added a special touch.
Would definitly recommend.
”
- NIC
“
So pleased with the beautiful watch I purchased for my son’s wedding day. The service was excellent and the delivery was super fast! Highly recommend
”
- Lesley
“
First class service and watch arrived on time. Was kept fully advised of progress until delivery. Will not hesitate to use again!
”
- Anonymous
“
Quick delivery and the product is of good quality. Sadly, it came damaged, so had to return. Awaiting a refund. Such a shame.
”
- Anonymous
“
I will be returning the watch as when I opened the box the glass face came off. I would like a full refund please
”
- Anonymous
“
Excellent service, a nice product quickly delivered.
”
- Mark
“
So pleased with the beautiful watch I purchased for my son’s wedding day. The service was excellent and the delivery was super fast! Highly recommend
”
- Lesley
“
Great Customer service and product, I can’t wait to gift it to my husband on our wedding day
”
- Emily
