PocketWatch.co.uk have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Excellent service, and good quality for the price
”
- Bill G
“
uk; the on-site picture of the pocket watch which I chose did not do justice to it and I was pleasantly knocked sideways when I received the watch; it had the look and feel (by weight) of being far, far more expensive than the price I had paid, and the two engravings I requested were 100% perfect.
”
- Michael
“
Just what I needed. Clear watch face. Secure chain. Still keeping perfect time. An engraved reminder to myself. And the price for all of that is exceptional. I highly recommend!
”
- Fred
“
Great product, very quick delivery, perfect!
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- Anonymous
“
Great product, very quick delivery, perfect!
”
- Anonymous
“
Fantastic product and fast delivery
”
- Anonymous
“
Quick delivery and the product is of good quality. Sadly, it came damaged, so had to return. Awaiting a refund. Such a shame.
”
- Anonymous
“
I will be returning the watch as when I opened the box the glass face came off. I would like a full refund please
”
- Anonymous
“
Great product and excellent service
”
- Anonymous
“
What great service!
Easy to purchase
Arrived on time
Very well packaged
Excellent product - and something our grandson will be able to enjoy for years....and hopefully pass onto to his son, one day
”
- Anonymous
“
Excellent product and service, a lovely watch, just what I wanted. Thank you
”
- Anonymous
