Printerinks have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
Prompt service and excellent oduct at a reasonable price
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- Anonymous
“
Great price and such fast delivery.
Easy to stock up for the next few months.
Thank you.
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- Anonymous
“
Great price and service
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- Richard Wells
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Always purchase my printer inks here because I believe they offer best value for money. Ordering is very easy and delivery is fast and efficient. The ink cartridges are excellent quality I always by the compatible ones and they have always been good.
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- Angela Barnetson
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Prompt delivery and product of good quality. The only issue was that I did not receive the email confirming my order.
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- Edwin Anderson
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Great website with good filters to find what you are looking for. Quality inks and great prices for bundles or just single inks. Nice touch adding a little freebie in with your order. Fast delivery, good service. Recommended.
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- Angela Swiffen
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Considering they claim "100% Satisfaction Guaranteed, FREE returns", they could not be further from the truth.
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- Mark Stewart
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Received 3 Inks 29th Oct 18, was going to return but they will not pay for returns and charge a 20% restocking fee even though Items are still unused and sealed.
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- Anonymous
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I have now taken my case to PayPal to recover my refund.
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- Seringapatam Chellen
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Beware ordering from Printerinks by phone - incorrect cartridges were sent to me (I made it v clear what type/size I needed) and although this was a mistake by Printerinks and not by me they will not let me have refund. A costly waste of my time and money.
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- John Davey
“
As your Inks would not work I requested a Full refund, only to be continuously fob off with a manner of suggestions by Shirley !! So my reflects the fact that I have STILL no received a return.
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- Roy Hemming
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Have dealt with ‘Printer Inks’ for a long time, service always good and polite. Prices good too.
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- Ivor Simmonds
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Great website with good filters to find what you are looking for. Quality inks and great prices for bundles or just single inks. Nice touch adding a little freebie in with your order. Fast delivery, good service. Recommended.
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- Angela Swiffen
“
Quick service but didn’t get the promised 20% discount, despite entering the code, will make me think twice about ordering again
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- Margaret Alderson
