“Avoid at ALL COSTS!
I used Rehlat to book a hotel room, which they were unable to reserve for me for some obscure reason.
It's now been over three weeks now since I am chasing them on a regular basis to get a refund and still haven't seen a sign of a single penny on my account.”
“I would like to say Thank you to Sravani for accommodating my concern regarding my refund and to all the team who assist me on my question also regarding my flight like Sai, Faisal, Thank you. this is my 2nd time already to book at your site and not only me even my friends I myself book their flights in your site cause your offering the best prices for flight.. Thank you..”
“This company is a fraudulent agency. They charged me 120 Euros for a hotel booking but did not make the booking. After charging my credit card, I was informed the reservation was not made as the price had increased and if I wanted to continue with the reservation I would have to pay 76 Euros more. It is to be noted that this is illegal as the contract was formed as soon as I paid the price offered and my credit card was charged. However, they took the payment but refused the reservation. I have followed over 20 times in the last 2 months to demand my payment return. Their response comes from a chatbot instead of a human being. I shall be taking this to the e-commerce customer regulator as an aggriveed customer and lawyer.”
“If there was negative star I'd put that. This is a scam artist business. Rehlat is a fraud. You will do yourself a favor and not do business with them. Otherwise, you will experience the same fraud as hundreds of other users.”
“i feel cheated..
hotel booking has been canceled and a full refund will be initiated for the amount of 298.839 EUR for booking I'd RGL1759068 , Which will be credited to your respective bank account within 10-15 business days.
B U T… It has been more than one and half months since I processed the refund, and I still haven't received the refunded money. We already contacted with The Grand Cocoe hotel in Japan., This is not a problem with Japan’s Hotel, They have not yet received any payment from REHLAT.
When I made the booking reservation, the condition when I booked the room was "free cancellation the day before check-in,
and the payment will be made to the Japanese hotel after check-out."
At the beginning of April, I booked a room for February 2024. I didn’t expect REHLAT to cash it out with the credit card bank immediately. On the third day, I immediately canceled the reservation, but I was constantly being troubled. I even completed the check-out on April 19, within 10 to 15 days Refund directly to my credit card bank. Unexpectedly, no refund has been made after more than a month. It is unacceptable for such a company with no credibility.”
