“I made hotel reservation but then I was informed that my reservation has been cancelled due to price discrepancy. I had to wait 3 weeks to get my money refunded. Thank you to Sravani who helped to speed up the refund process.”
“Even though the reservation was unsuccessful on their end, I received the refund a week later in my bank account. We can only hope that they will be able to provide the same excellent service they had prior to the pandemic. I had an excellent experience buying from them in 2017 and 2019. Sravani, for assisting me in receiving the return, is really appreciated.”