Reliable Medicare Reviews

Name: Reliable Medicare
Address: Suite B, 1st Floor, 85-87 Cornwall Street, Birmingham, United Kingdom
Rating: 4.42

4.4 Rating 570 Reviews

87 %

of reviewers recommend Reliable Medicare

4.4

Based on 570 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Reliable Medicare:

Premier retail and wholesale distributor of aesthetic and beauty products from various of brands, renowned both in the UK and internationally.

Visit Website

Phone:

1216222212

Email:

info@reliablemedicare.co.uk

Location:

Suite B, 1st Floor,
85-87 Cornwall Street,
Birmingham
United Kingdom
B3 3BY

Write Your review

Tell us how Reliable Medicare made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Reliable Medicare 5 star review on 12th April 2026

Mahalingam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can not fault the service, everything arrived on time, great product.”

Helpful Report

Thank you so much for your wonderful 5-star review. We’re thrilled you’re happy with our service and that everything arrived on time. We’ll continue to strive to provide reliable, high-quality healthcare products. Kind regards, Team Reliable Medicare

“Excellent products and service! Thanks.”

Helpful Report

“I paid for express delivery on 3rd of December and the item arrived on 6th of January.”

Helpful Report

Thank you for your feedback. We dispatched your order promptly on 3rd December using the express service selected. Unfortunately, the delay occurred during customs processing, which is outside of our control. We understand how frustrating this must have been and appreciate your patience. If you have any further questions, please don’t hesitate to contact us directly and we’ll be happy to help. - Reliable Medicare Team

“The new office in Oxford street is nice, finally opened in London! I ordered 02 Me line Caucasian skin night cream to apply after chemical peel to fight my hyperpigmentation; and also 05 Me line mask. Very powerful products that are helping me with hyperpigmentation problem so I order them over and over again. My order came on time to the London’s office. Reliable Medicare - nice company with quality products and friendly personnel. Highly recommend to everyone who needs professional skincare!”

Helpful Report

Thank you so much for your wonderful 5-star review. We’re thrilled that you’re happy with our products and service, and that you’re finding our new Oxford Street office convenient. We’ll continue to strive to provide reliable, high-quality skincare. Kind regards, Team Reliable Medicare

“I always fine Reliable Medicare great to order from. I live in NZ, but my order come quickly with and efficiently . I will continue to use your services.”

Helpful Report

Thank you so much for your wonderful 5-star review. We’re thrilled you find Reliable Medicare reliable and efficient, even in NZ. We’ll continue to strive to serve you quickly and efficiently. If there’s anything else we can assist you with, please let us know. Kind regards, Team Reliable Medicare

“Genuine products, good packaging and fast delivery”

Helpful Report

Thank you so much for your wonderful 5-star review. We’re thrilled you’re happy with genuine products, good packaging, and fast delivery. If there’s anything else we can assist you with, please let us know. Kind regards, Team Reliable Medicare

“Wide range of high quality products with reasonable price”

Helpful Report

Thank you so much for your wonderful 5-star review. We’re thrilled you’re happy with our wide range and quality at a reasonable price. If there’s anything else we can assist you with, please let us know. Kind regards, Team Reliable Medicare

“Love the customer Service! It’s my third time purchasing and as good as always!”

Reliable Medicare 5 star review on 13th December 2025

Helpful Report

Thank you so much for your wonderful 5-star review. We’re thrilled that you’ve found our customer service reliable—your feedback means a lot to us. If there’s anything else we can assist you with, please let us know. Kind regards, Team Reliable Medicare

“Very efficient and quick. The cingal injections arrived safely in 2 days. Thank you”

Helpful Report

Thank you so much for your wonderful 5-star review. We're glad you found our service efficient and that the injections arrived safely in 2 days. If there’s anything else we can assist you with, please let us know. Kind regards, Team Reliable Medicare

“I’m very impressed- quick delivery and very professional service, thank you xx”

Helpful Report

Thank you so much for your wonderful 5-star review. We're glad you found our service quick and professional. If there’s anything else we can assist you with, please let us know. Kind regards, Team Reliable Medicare

“Excelkent service fast delivery great price Thank you”

Helpful Report

Thank you so much for your wonderful 5-star review. We're glad you found our service excellent, with fast delivery and a great price. If there's anything else we can assist you with, please let us know. Kind regards, Team Reliable Medicare

“Reliable is Perfect👍”

Helpful Report

Thank you so much for your wonderful 5-star review. We’re glad you found Reliable Medicare to be reliable and perfect. If there’s anything else we can assist you with, please let us know. Kind regards, Team Reliable Medicare

“Very good product at very competitive and cheap . Delivered on time”

Helpful Report

Thank you so much for your wonderful 5-star review. We're glad you found the product competitive and that it arrived on time. If there’s anything else we can assist you with, please let us know. Kind regards, Team Reliable Medicare

“Quick and reliable”

Helpful Report

Thank you so much for your wonderful 5-star review. We're glad you found our service quick and reliable. If there's anything else we can do to help, please let us know. Kind regards, Team Reliable Medicare

“Fast delivery, good prices, good products and perfect customer service. Definitely recommend bying from them.”

Helpful Report

Thank you so much for your wonderful 5-star review. We're thrilled you enjoyed fast delivery, good prices, and excellent service. We appreciate your recommendation. If there’s anything else we can help with, please don’t hesitate to reach out. Kind regards, Team Reliable Medicare

“Poor service.”

Helpful Report

We’re sorry to hear that you feel disappointed with your experience and appreciate the opportunity to clarify the situation. Your order was dispatched the same day payment was received using the fastest shipping service available at the time. Unfortunately, delivery timelines cannot be guaranteed once a parcel is in transit, particularly when additional delivery instructions are requested directly with the courier. In this case, changes made through DHL On Demand did contribute to delays that were outside of our control. When the parcel was refused and returned to us, we advised that refunds are normally not possible on returned medical products due to their nature. Despite this, and as a gesture of goodwill, we processed a refund for the order value, withholding only the original shipping cost, which had already been incurred. This is a standard practice when shipping costs are not recoverable and the delay was not due to an error on our side. We understand how frustrating delivery concerns can be and empathise with the disappointment of not receiving an order when expected. However, we did everything within our control to dispatch promptly and resolve the matter fairly. We appreciate your feedback and remain committed to providing reliable service while being transparent about policies and limitations beyond our control. - Reliable Medicare Team

“I DO NOT have good experience in purchasing products in this company. The 1st time I ordered a set of Mesoestetic Dermamelan Home Pack from here but the dermamelan treatment only got 5 months of validity. I called to complain and the company said I need to check the expiry date before I ordered. The 2nd time I ordered, it came another issue. Once after I apply the Dermamelan Treatment, my face got redness and swelling. I sent an email to the company regarding the sensitive reaction I've had (note: I've been using this product for more than 3 years and never have this happened before when buying from other company) and expecting them for a refund or at least a replacemne of it. But they just said they can do nothing about it. OMG! it's really not a reliable company !!!”

Helpful Report

Thank you for sharing your feedback. We’re truly sorry to hear about your experience on this occasion. While we are disappointed that the product did not work out for you, we hope you can understand that, as the shipper, we’re unable to offer a replacement based solely on a reaction. We’re not trained medical professionals, so we cannot assess or advise on individual reactions. It’s also standard practice within the industry that products of this nature cannot be returned or refunded once they have been opened or used. We appreciate your understanding, and we’re always here if you have any other questions or need further assistance. - Reliable Medicare Team

“I love this company. They have competetive pricing and a large selection. The only issue for me is that I need to wire the payment as I'm in the US. Sometimes the exchange rate changes and I end up needing to wire more money, and don't find out for a few days. If I've overpaid, they will not refund, but will add to a future order. I've never needed to return something. Overall this is a solid company.”

Helpful Report

Thank you so much for your wonderful 5-star review. We’re glad you found our pricing competitive and our selection strong. We appreciate you sharing the wire-payment and exchange-rate concern—your feedback helps us understand where improvements matter. If there’s anything else we can do to help with future orders, please don’t hesitate to reach out. Kind regards, Team Reliable Medicare

“Have been getting from reliable Medicare for a few years now delivery is always very quick. My last order id put the wrong delivery address onto my order, being a Sunday I sent an email and phoned the next morning at 8.30. Customer service was able to tell me that it had been sorted and that an email was about to be sent. That’s what I call excellent service”

Helpful Report

Thank you so much for your wonderful 5-star review. We're glad you found our service reliable and that we could sort out the address issue quickly. If you need anything else, please don't hesitate to reach out. Kind regards, Team Reliable Medicare

“Very good”

Helpful Report

Thank you so much for your wonderful 5-star review. We're glad you found our service reliable. If you need anything else, please don't hesitate to reach out. Kind regards, Team Reliable Medicare

Reliable Medicare is rated 4.4 based on 570 reviews