Rugged Radios Reviews

Name: Rugged Radios
Address: 509 traffic way, arroyo grande, California
Rating: 4.60

4.6 Rating 989 Reviews

89 %

of reviewers recommend Rugged Radios

4.6

Based on 989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

8885417223

Email:

media@ruggedradios.com

Location:

509 traffic way,
arroyo grande
California
93420

Rugged Radios 5 star review on 1st December 2024

Anonymous

Rugged Radios 5 star review on 27th November 2024

Michael G

Rugged Radios 5 star review on 25th November 2024

Mark D

Rugged Radios 5 star review on 12th November 2024

Carlos

577

Anonymous

Anonymous // 01/01/2019

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English

“Awesome team and products”

Helpful Report

Posted 1 month ago

“Was having an issue with PTT buttons working in car and transmitting through M1. Hand held Mike worked but headsets did not. Sent units in to diagnose, and apparently all checked out on bench test. Regardless, techs saw some corrosion on back of intercom and replaced back panel and return shipped at no cost. Excellent service! Radios all working properly and sound quality may have improved as well. Very satisfied! Thanks RR!”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience! We’re glad to hear that our team was able to diagnose the issue and take care of the corrosion problem at no cost to you. It’s great to know your radios are now working properly and that you’re satisfied with the improved sound quality—happy adventures ahead!

Posted 1 month ago

“.just plain good service.”

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Posted 1 month ago

“Good service from Vernardo”

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Posted 1 month ago

“The associate who handled my situation with an Amazon purchase on a two way compatible NASCAR radio was OUTSTANDING. With the emphasis on outstanding. He listened, processed and problem solved. My name is Rob Austin and email is raustin@mywtt.com. I can’t remember his name! Double kudos to him”

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Posted 1 month ago

Thank you for your glowing feedback, Rob! We're thrilled to hear about your outstanding experience with our associate—they truly embody our commitment to customer care. We’ll make sure to recognize their efforts, and we’re here for you whenever you need assistance in the future!

Posted 1 month ago

“They have a GREAT DISTANCE to them. No matter what terrain we go into. 🏕️”

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Posted 1 month ago

Thank you for the awesome feedback! We're thrilled to hear that our radios are performing well and providing great distance, no matter the terrain. Happy adventures, and don’t forget to tag us in your outdoor escapades!

Posted 1 month ago

“Great radio with plenty of options to make your radio the way you want!”

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Posted 1 month ago

Thank you for the awesome review! We're glad you love the customization options for your radio. Enjoy making it your own, and if you have any questions, we’re here to help!

Posted 1 month ago

“Excellent customer service. Had an error on my part and called and they set me up to return the item and get new part on the way. Great to do business with.”

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Posted 1 month ago

Thank you for your kind words! We're delighted to hear that our customer service team was able to assist you with your return and get you the right part. It’s always a pleasure doing business with you, and we’re here whenever you need us!

Posted 1 month ago

“Good communicaton”

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Posted 1 month ago

“I purchased a RR 5050 intercom system for my SxS along with a set of headphones and PTT wiring. So far the system is working great.”

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Posted 1 month ago

Thank you for your feedback! We're thrilled to hear that your RR 5050 intercom system is working great with your SxS. Enjoy your adventures, and don’t hesitate to reach out if you need anything!

Posted 1 month ago

“It was a very easy install and now we have the ability to communicate with others on our rides.”

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Posted 1 month ago

“Product is everything I expected. Install was very easy. Sounds good and clear and loud.”

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Posted 1 month ago

Thanks for your feedback! We’re delighted to hear that our product met your expectations and that the installation process was straightforward. Enjoy the clear and loud sound quality! If you have any questions or need further assistance, feel free to reach out.

Posted 1 month ago

“It's nice not having to stop to have a discussion with other vehicals. Car to car comunication is great.Rides just go smoother. In car communication is nice (no screaming mostly), exterior nosie is reduced, more of a pleasant experience.”

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Posted 1 month ago

Thank you for sharing your experience! We're glad to hear that our radios are enhancing your rides and making communication smoother and more enjoyable. Here’s to more pleasant adventures on the road ahead!

Posted 1 month ago

“Everything was great for the install of the radio and intercomm, but the power wires were a little short. I had to add 5 feet to make it to the battery.”

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Posted 1 month ago

Thank you for your feedback! We’re glad to hear the installation went well overall, but we appreciate your note about the power wires. Your input helps us improve our products, and we’re here to assist you if you need anything else!

Posted 1 month ago

“I have a set of a well known competitors GRMS radios and the Rugged Radios are a superior handheld radio. The others always made me feel I was using a set designed for children, whereas the RR set is a definitely for the big boys!”

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Posted 1 month ago

Here’s an enthusiastic response for that review: Thank you for the fantastic feedback! We’re thrilled to hear that you find our Rugged Radios to be superior and more suited for your adventures. Welcome to the Rugged Radios family, and enjoy all your future rides!

Posted 1 month ago

“ON like the other radio companys I get a problum with one of my radios I can call you and you helped me reprogramed my radio and we movedon midland radio you email the problum and wate for a replay cobera states you can talk 35 miles but leaves you out as to how that is why I went with you and will allways put you first in line I love the way your guy comes on utube and takes the radio apart to so something to everyone keep doing it it workes and let's rap up this year and move into the next year together”

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Posted 1 month ago

Thank you for your loyalty and kind words! We're thrilled to hear that our team was able to assist you quickly and effectively. Your feedback about our YouTube tutorials means a lot to us; we’re committed to keeping the support coming as we move into the next year together!

Posted 1 month ago

“I have purchased several of the car chargers for the handheld radios. They do not last one or two charges, and then the cable will not charge any longer. The handheld will not even get out a half a mile range.”

Helpful Report

Posted 1 month ago

Hi Todd, Thank you for your feedback regarding the car chargers for your handheld radios. We’re sorry to hear that you’ve experienced issues with their durability and charging performance. This is not the level of quality we strive for, and we appreciate you bringing this to our attention. We’d like to gather more details about your experience to see how we can assist you further. Please feel free to reach out to us so we can address your concerns and work towards a satisfactory solution. Thank you for your support, and we hope to resolve this for you soon. 888-541-7223

Posted 1 month ago

“I hate all the cables. You need to have blue tooth compatibility. The range is not as expected either, I think we had the same or more range with CB”

Helpful Report

Posted 1 month ago

Hi Jeff, Thank you for your feedback. We understand that dealing with cables can be frustrating, and we appreciate your input regarding Bluetooth compatibility. We are constantly working to improve our products, and your comments will help guide future developments. Regarding the range, we strive to provide the best performance possible out of our radios, and we’re sorry to hear that your experience did not meet expectations. If you have any specific concerns or would like to troubleshoot the issue with the range you're getting out of your radio, please feel free to reach out to us. 888-541-7223

Posted 1 month ago

“Make replacement covers for ear pads”

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Posted 1 month ago

“Excelent services and support and Great products”

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Posted 1 month ago

Rugged Radios is rated 4.6 based on 989 reviews