Rugged Radios Reviews

Name: Rugged Radios
Address: 509 traffic way, arroyo grande, California
Rating: 4.60

4.6 Rating 989 Reviews

89 %

of reviewers recommend Rugged Radios

4.6

Based on 989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

8885417223

Email:

media@ruggedradios.com

Location:

509 traffic way,
arroyo grande
California
93420

Rugged Radios 5 star review on 1st December 2024

Anonymous

Rugged Radios 5 star review on 27th November 2024

Michael G

Rugged Radios 5 star review on 25th November 2024

Mark D

Rugged Radios 5 star review on 12th November 2024

Carlos

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very pricey and it seems more delicate than rugged. I also don’t like that Polaris ride command and rugged don’t communicate, vey frustrating! Once ride command is turned on the ride command Bluetooth overrides rugged Bluetooth and you lose the music to ride command and no longer hear it in the Rugged headsets!”

Helpful Report

Posted 1 month ago

Hi James, Thank you for sharing your feedback. Regarding the compatibility with Polaris Ride Command, we recognize this can be frustrating. Unfortunately, Bluetooth devices may prioritize connections differently or sometimes are not compatible with certain software being used, leading to the issue you've described. We appreciate your insights and will take them into account as we continue to improve our products. If you have further questions or need assistance, please don’t hesitate to reach out. 888-541-7223.

Posted 1 month ago

“Excellent customer service! Shipping was fast!”

Helpful Report

Posted 1 month ago

“I made the mistake of purchasing at the sand sports show…… I had lots of questions, but there were too many people for your staff to really engage . Not your fault, just a frustrating experience.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience with us. We understand that events can get quite busy, making it difficult to engage with our staff. For a more personal experience and to ensure all your questions are answered, we encourage you to reach out to our Rugged HQ directly. Our team is here to provide you with the dedicated support you deserve. If there's anything else we can assist you with, please let us know!

Posted 1 month ago

“Great service from Kenny need more swag to hand out ie hats stickers”

Helpful Report

Posted 1 month ago

We’re glad to hear that you had a great experience with Kenny! Thank you for the feedback about wanting more swag like hats and stickers; we love hearing your ideas! Our community thrives on enthusiasm, and we want to support that spirit. If you have any specific items in mind, feel free to let us know. Happy riding!

Posted 1 month ago

“we ride UTVs and are able to stay in contact with no issues.”

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Posted 1 month ago

“Loved at first. But then an padded ear ring keeps falling off the head set”

Helpful Report

Posted 1 month ago

Hi Mike, Thank you for your review! We're sorry to learn about the issue with the padded ear ring falling off. The best course of action is to call our tech department for assistance; they can help troubleshoot the problem and provide solutions. We appreciate your feedback and are here to help! 888-541-7223

Posted 1 month ago

“Great product I wish it came with an antenna mounting for my cage”

Helpful Report

Posted 1 month ago

Hi Cory, Thank you for your feedback! We’re glad to hear you’re enjoying the product. We offer a variety of mounting options, and our sales team would be happy to assist you in finding the best solution for your cage. Please feel free to reach out for further assistance. Your input is greatly appreciated! 888-541-7223

Posted 1 month ago

“all products and service are excellent”

Helpful Report

Posted 1 month ago

Thank you for your kind words! We're thrilled to hear that you're satisfied with our products and service. Your support means a lot to us! If you need anything else, just let us know.

Posted 1 month ago

“To many part that should come with different systems Rugged keeps out of thete kits to charge more for later. Nickel and dime you to death.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We value your perspective and understand your concerns about the components included in our kits. Our goal is to provide high-quality products tailored to various needs, and we appreciate your input as it helps us improve. If you have specific suggestions on what you'd like to see included, please feel free to reach out to us directly. We’re here to help and want to ensure you have a great experience with our products.

Posted 1 month ago

“So far the experience has been very good. but we have not the chance to challenge the radios in their element.”

Helpful Report

Posted 1 month ago

Thank you for your feedback! We're glad to hear that your experience has been positive so far. We look forward to hearing how the radios perform when you put them to the test in their element. If you have any questions or need assistance, feel free to reach out!

Posted 1 month ago

“I was told free by one of your staff members shipping wen i purchase an item at sand sport super show”

Helpful Report

Posted 1 month ago

Hi Leo, We apologize for the inconvenience. A member of our team has reached out to you about this matter. Feel free to respond to the email that was sent or give us a call! 888-541-7223

Posted 1 month ago

“I use to have problems with buzzing and reception so I switched to pci . But I took the rugged that I pulled out of my turbo s and put it in my Polaris xpedition and got your mounting plate all new wiring and intena. The dam radio now works awesome . And now my family and friends are doing exactly how mine is and they love them . The distance and how clear it works Good job”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience! We’re glad to hear that your Rugged Radios are now performing excellently in your Polaris Expedition. We stand firmly by the quality of our products and appreciate your feedback. If you encounter any issues in the future, we encourage you to reach out to our customer service team first, as we are always here to assist and help resolve any concerns. It’s great to hear that your family and friends are also enjoying the performance of our radios! Thank you for choosing Rugged Radios!

Posted 1 month ago

“Very good quality! Well thought out construction and mount location. I love the way both my pickups turned out!”

Helpful Report

Posted 1 month ago

Thank you for your review! We're thrilled to hear that you're pleased with the quality and construction of our products. It's great to know that both of your pickups turned out just as you envisioned. If you have any further feedback or need assistance, feel free to reach out!

Posted 1 month ago

“Customer service and sales were excellent and eas to deal with.”

Helpful Report

Posted 1 month ago

“Tweaks: Offer the handhelds (GMR2+)with the long range antennas attached as upgrade.”

Helpful Report

Posted 1 month ago

Thank you for your suggestion! We appreciate your input on offering the handhelds (GMR2+) with long-range antennas as an upgrade option. Your feedback helps us improve our products and services. If you have any more ideas or questions, feel free to share!

Posted 1 month ago

“Getting our race radios programmed was very easy and employees were very helpful.”

Helpful Report

Posted 1 month ago

Thanks for your feedback! We're glad to hear that programming your race radios was easy and that our team was helpful. If you have any more questions or need assistance in the future, don’t hesitate to reach out!

Posted 1 month ago

“The traveling sales are not nolegable about there products and will make up whatever they feel will sell there product.”

Helpful Report

Posted 1 month ago

Hi Alexander, Thank you for sharing your concerns regarding your experience with our sales team. We strive to ensure that our representatives are knowledgeable about our products and can provide accurate information to our customers. We apologize if this was not your experience. If you have specific concerns or would like to discuss your experience further, please feel free to reach out to us directly at 888-541-7223. Your insights are important to us, and we appreciate the opportunity to address your concerns. Thank you.

Posted 1 month ago

“Shout out to Owen !”

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Posted 1 month ago

“nice to deal with radios work great”

Helpful Report

Posted 1 month ago

“Good products, website was easy to navigate and the order and delivery process was simple.”

Helpful Report

Posted 1 month ago

Thank you for your feedback! We're glad to hear you found our products, website, and ordering process easy to navigate. If you have any other questions or need assistance, feel free to reach out!

Posted 1 month ago

Rugged Radios is rated 4.6 based on 989 reviews