Rugged Radios Reviews

Name: Rugged Radios
Address: 509 traffic way, arroyo grande, California
Rating: 4.60

4.6 Rating 989 Reviews

89 %

of reviewers recommend Rugged Radios

4.6

Based on 989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

8885417223

Email:

media@ruggedradios.com

Location:

509 traffic way,
arroyo grande
California
93420

Rugged Radios 5 star review on 1st December 2024

Anonymous

Rugged Radios 5 star review on 27th November 2024

Michael G

Rugged Radios 5 star review on 25th November 2024

Mark D

Rugged Radios 5 star review on 12th November 2024

Carlos

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Took 2 Gmrs radios down to Windrock off road park. Had 0 issue communicating on the trails witht he 4x4 group. 73,000 acers , full of trees , rocks and mountains and was still able to communicate clear as day. Will be purchasing 2 more in the future for our next trip.”

Helpful Report

Posted 1 month ago

Thank you for your feedback! We're thrilled your GMRS radios performed flawlessly at Windrock Off Road Park. Clear communication is essential for great outdoor adventures, and we’re glad you had a fantastic experience. Don't forget to tag us in your adventures! @ruggedradios

Posted 1 month ago

“Candis did a great job of helping me put together a system for my 21’ Rmax! She was there to inform of the best options for my use and current setup”

Helpful Report

Posted 1 month ago

Thank you for your feedback! We're glad to hear that Candis helped you put together a great system for your 21' Rmax. If you have any more questions or need assistance, feel free to reach out!

Posted 1 month ago

“Great products, great service”

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Posted 1 month ago

“These radios even work in the canyons around Moab and Hanksville. So nice to keep in touch with everyone”

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Posted 1 month ago

Thank you for your feedback! We're thrilled to hear that our radios perform well even in the canyons around Moab and Hanksville. Staying connected while enjoying your adventures is what we strive for! If you have any further experiences to share or need assistance, feel free to reach out!

Posted 1 month ago

“I bought two of your intercom headsets for race fans. The sound reduction is superior to the comparable Racing Electronic and Racing Radio headsets but the intercom is not. The background noise through the intercom when talking during a race is so loud it makes the headsets useless for communicating or listening to the scanner. The Racing Electronics intercom is far superior (it has noise cancelation). Also, the volume control does not amplify the scanner sound enough and there should be a separate voume control for the scanner and the intercom - like on the Racing Electronics headset. Combining the best features of your unit and the Racing Electronics unit would make an outstanding headset.”

Helpful Report

Posted 1 month ago

Hi Edgar, Thank you for taking the time to share your experience with our intercom headsets. We appreciate your feedback, as it helps us understand our customers' needs. Your comments regarding background noise and the need for separate volume controls for the scanner and intercom are valuable insights. We are continuously working to enhance our products, and your suggestions will be taken into consideration for future improvements. If you have any further questions or would like to discuss your experience in more detail, please don't hesitate to reach out. 888-541-7223

Posted 1 month ago

“I bought a nitro bee radio for dirt track racing. It’s easy to set up, loud and clear.”

Helpful Report

Posted 1 month ago

Thank you for your review! We're glad to hear that you found the Nitro Bee radio easy to set up and that it provides loud, clear communication for your dirt track racing. If you have any questions or need assistance, feel free to reach out!

Posted 1 month ago

“I absolutely love my GMR2 radio. Got it because it was requested for me to have by an overland club I’m part of and it worked fantastic. I could hear everyone else clear as day even though there was a lot of trees and I was at the back of the pack. I was even relaying messages from the leader to the caboose of our convoy who had a less powerful radio and couldn’t hear the leader. Overall I’m super happy with my radio and I’m definitely going to recommend them to everyone.”

Rugged Radios 5 star review on 16th October 2024

Helpful Report

Posted 1 month ago

Thank you for your fantastic review! We're thrilled to hear how well the GMR2 radio performed during your overland adventures, especially in challenging conditions. It's great that you could relay messages and stay connected with your group. We appreciate your recommendation and look forward to supporting your future adventures!

Posted 1 month ago

“I have not owned the radio long enough to share an honest opinion. Appears very well-made and install was easy.”

Helpful Report

Posted 1 month ago

Thank you for your feedback! We're glad to hear that you found the radio well-made and the installation easy. Once you've had more time to use it, we’d love to hear your thoughts. If you have any questions or need assistance, feel free to reach out!

Posted 1 month ago

“Great communication great product”

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Posted 1 month ago

“It makes the ride better when you can listen to music”

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Posted 1 month ago

“Being able to listen to the radio thru the headpiece.”

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Posted 1 month ago

Thank you for your review! We're glad to hear you're enjoying the ability to listen to the radio through your headpiece. If you have any further feedback or questions, feel free to reach out!

Posted 1 month ago

“We love the expanded battery packs.”

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Posted 1 month ago

“Good customer service leading to a sale.”

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Posted 1 month ago

Thank you for your feedback! We're pleased to hear that you had a positive experience with our customer service. If you need any further assistance, feel free to reach out!

Posted 1 month ago

“Everything works great ! Very happy with my rugged radio installed in my UTV”

Helpful Report

Posted 1 month ago

Thank you for your feedback! We're thrilled to hear that everything is working great with your Rugged Radio in your UTV. If you have any questions or need further assistance, feel free to reach out. Enjoy your adventures!

Posted 1 month ago

“Great radios..fast shipping”

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Posted 1 month ago

“I have bought 5 radios from Rugged in the last 2 years to equip our jeeps and my superduty. I had an issue with one of the radios and after I sent it back they just replaced it with a new one. Great customer service and hassle free.”

Helpful Report

Posted 1 month ago

Thank you for your review! We’re glad to hear that you had a positive experience with our customer service and that we could resolve your issue quickly. Your support means a lot to us, and we appreciate you choosing Rugged for your radio needs! If you have any further questions or need assistance, don’t hesitate to reach out.

Posted 1 month ago

“My radio has different Chanel’s then some of my friends who have the older radios. I can’t use their Chanel.”

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Posted 1 month ago

Thank you for your review! It’s important to us that you have a seamless communication experience. If your radio has different channels than your friends' older models, it might be due to frequency ranges. If your have a gmrs radios and your friends have business band or "race radios" they will not talk to each other. Please reach out to our customer support team, and they’ll be happy to assist you in resolving this issue so you can connect with your friends.

Posted 1 month ago

“Ordering was easy and tec support was great”

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Posted 1 month ago

“The hand held radios are great. The only down side is that the regular battery does not last at all. I recommend getting the extended/bigger battery.”

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Posted 1 month ago

Thank you for your review! We're glad to hear you're enjoying the handheld radios. We appreciate your feedback about the battery life, and we agree that the extended battery is a great option for longer usage. If you have any other questions or need assistance, feel free to reach out!

Posted 1 month ago

“Range is to short”

Helpful Report

Posted 1 month ago

Hi Bill, Thank you for your feedback. We understand that range is important, and we’re sorry to hear that it didn’t meet your expectations. We'd love to help troubleshoot or offer suggestions for maximizing your radios performance. Please don’t hesitate to reach out to our support team for assistance. 888-541-7223

Posted 1 month ago

Rugged Radios is rated 4.6 based on 989 reviews