Rugged Radios Reviews

Name: Rugged Radios
Address: 509 traffic way, arroyo grande, California
Rating: 4.60

4.6 Rating 989 Reviews

89 %

of reviewers recommend Rugged Radios

4.6

Based on 989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

8885417223

Email:

media@ruggedradios.com

Location:

509 traffic way,
arroyo grande
California
93420

Rugged Radios 5 star review on 1st December 2024

Anonymous

Rugged Radios 5 star review on 27th November 2024

Michael G

Rugged Radios 5 star review on 25th November 2024

Mark D

Rugged Radios 5 star review on 12th November 2024

Carlos

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Im a local guy and feel that you give me that home town feeling when dealing with you. Thanks again Rick”

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Posted 1 month ago

“Sales people were very helpful, polite, and knowledgeable.”

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Posted 1 month ago

“We have put the raidos in the last 4 side by sides we owned. Very happy with them”

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Posted 1 month ago

“Lower the cost on products, better tech support, reduce the cost you charge for shipping.”

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Posted 1 month ago

“Candice is very knowledgeable and easy to work with. She also made sure I had my order before an important trip. I only wish I would have ordered all your products directly instead of the dealer. Would have avoided buying cables and kits I don’t need. Your phone support is awesome. Really Americans that work for the company and care about their customer all while providing top notch service. Thanks for being a great company and providing great product and an affordable price point (minus alpha bass lol) with exceptional service.”

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Posted 1 month ago

“Only issue I have is my razer radio connecting to my intercom for my headphones. The new purchase I made on a GSR radio work great so far . Trying to talk my friends into buying one. Thank you for this opportunity to give you feedback.”

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Posted 1 month ago

“Being able to to talk to your passenger on long rides makes it fun.”

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Posted 1 month ago

“Always great service when I call”

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Posted 1 month ago

“Radios themselfs are pretty good. but the hand set mic was too quite and when I tried resolving it with the tech team, it took a few months of back and forth only to get a conclusion that, thats how the mic is. I did get a store credit, that was nice.”

Helpful Report

Posted 1 month ago

Thank you for sharing your feedback. We’re glad to hear you’re satisfied with the radios overall, but we’re sorry for the challenges you faced with the handset mic and the time it took to resolve the issue. We understand how important clear communication is, and we regret that the mic’s performance didn’t meet your expectations. We’re pleased that the store credit was helpful, and we appreciate your patience throughout the process. Your feedback is valuable, and we’ll continue to work on improving both our products and the support experience. If there’s anything else we can assist with, please don’t hesitate to reach out. 888-541-7223

Posted 1 week ago

“Product is very efficient works like it should needed more help with purchasing during the sale”

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Posted 1 month ago

“Always nice willing to help and explains everything so you can upstand everything with ease.”

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Posted 1 month ago

“All of my experiences with Rugged Radio have been excellent. Always sen quickly and complete. There is no better communication Company”

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Posted 1 month ago

“I have the radio/intercom set-up for our 2021 RZR Pro XP. Installation worked well. I liked the combination mounting bracket for the dash.”

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Posted 1 month ago

“I ordered a hand held radio for my trip in my rzr as my buddy had your radio's installed in his rzr when i received my radio it didn't have an antenna so i had to quickly express ship an antenna i found on ebay in hopes it would make it for my trip it did the very day before i left on our trip we tried to communicate through the radio's and was an epic fail wether it was his set up or we just didn't know how to operate them we didn't waste any more time trying to figure it out radio seems pretty complicated we ended up using cheap frs radios the entire trip had me wondering why i spent so much on a radio”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re sorry to hear about the challenges you experienced with your handheld radio and the inconvenience of having to source an antenna separately. We understand how frustrating it can be when equipment doesn’t meet expectations during a trip. We’re happy to assist with setup guidance or troubleshooting to ensure compatibility with your buddy’s setup. Please don’t hesitate to contact us directly for assistance with your radio or any questions about its operation. 888-541-7223

Posted 1 week ago

“Your products are great and so is the customer service!!”

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Posted 1 month ago

“your product is the best, your staff is the best, your service is the best. all of our group use Rugged. Phil”

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Posted 1 month ago

“Great company, excellent service and great people to work with!”

Rugged Radios 5 star review on 8th November 2024

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Posted 1 month ago

“Everyone was very helpful and the shipping was fast.”

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Posted 1 month ago

“You guys are so involved with all the race series. The support and service is top notch.”

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Posted 1 month ago

“I can only good things about my experiences with Rugged Radios. From ordering to customer service, and technical support everyone has been amazing. My radio and intercom takes our rides to a new level.”

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Posted 1 month ago

Rugged Radios is rated 4.6 based on 989 reviews