Rugged Radios Reviews

Name: Rugged Radios
Address: 509 traffic way, arroyo grande, California
Rating: 4.60

4.6 Rating 989 Reviews

89 %

of reviewers recommend Rugged Radios

4.6

Based on 989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

8885417223

Email:

media@ruggedradios.com

Location:

509 traffic way,
arroyo grande
California
93420

Rugged Radios 5 star review on 1st December 2024

Anonymous

Rugged Radios 5 star review on 27th November 2024

Michael G

Rugged Radios 5 star review on 25th November 2024

Mark D

Rugged Radios 5 star review on 12th November 2024

Carlos

577

Anonymous

Anonymous // 01/01/2019

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English

“Your customer service is top notch. Every time I call I talk to someone who is knowledgeable about the products you sell. And how to use them”

Helpful Report

Posted 5 months ago

Thank you for the compliment! We’re thrilled to hear that our customer service team is consistently providing you with knowledgeable support. We’re here to help whenever you need it!

Posted 4 months ago

“So far so good with the radios! Thks.”

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Posted 5 months ago

Glad to hear everything is going well with the radios! If you need any more assistance, just let us know. Thanks!

Posted 4 months ago

“excelent service”

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Posted 5 months ago

Thank you! We’re glad you had a great experience with us. Our team is always here to provide top-notch service.

Posted 3 months ago

“I’ve had very good experience with Rugged, Radio (Andrew) is a salesman. I’ve worked with. He is very knowledgeable and a good guy to work with. Keep up the good work.”

Helpful Report

Posted 5 months ago

Thank you for the great feedback! We’re thrilled to hear you’ve had a positive experience working with Andrew. We’ll be sure to keep up the good work—thanks for your support!

Posted 4 months ago

“I had issues with my radio completely removed the system out of my unit sent it into the guys here as they assessed it repaired it and sent it back to me in a very cheap cost and everything worked like a dream and continues to. I sure appreciate everything. Stay safe. God bless.!!!”

Helpful Report

Posted 5 months ago

Thank you for sharing your experience! We’re glad to hear that the repair process was smooth and that everything is working perfectly now. Your appreciation means a lot to us—stay safe and God bless!

Posted 4 months ago

“The rugged radios are geat when powered. I dont like the fact the the battery drains while its stored doing nothing. Then when I need them they are completely dead or close to it. You have to plan ahead when you want to use them and charge them. Spur of the moment trails runs are a problem with these radios. If you leave them on the charger all the time, your shortening the life of the battery and its capacity. Really disapointing considering the cost. Dont think I would buy again.”

Helpful Report

Posted 5 months ago

Thank you for your feedback. We’re sorry to hear about the issues with battery life. Your concerns are important to us, and we’ll take your feedback into consideration as we work to improve our products. If you need any assistance or have further questions, please don’t hesitate to reach out.

Posted 4 months ago

“Always Super Helpfull and standing behind their products”

Helpful Report

Posted 5 months ago

Thank you for your kind words! We’re thrilled to hear that you find our support helpful and that we stand behind our products. If you ever need anything else, we’re here for you!

Posted 4 months ago

“Great products, great service, and good prices.”

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Posted 5 months ago

Thank you for the kind words! We’re thrilled you’re happy with our products, service, and pricing. If you need anything else, don’t hesitate to reach out!

Posted 4 months ago

“Love my Rugged Radios.”

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Posted 5 months ago

We’re thrilled to hear that you love your Rugged Radios! If you need anything or have any questions, just let us know. Thanks for being a part of the Rugged family!

Posted 4 months ago

“Great service no matter where we live and play.”

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Posted 5 months ago

Thanks for the shoutout! We’re glad to hear that our service is top-notch no matter where your adventures take you. If you ever need anything, we’re here to help!

Posted 4 months ago

“Great products. Great support. The prices on big ticket items seem fair and competitive to me. I do feel like I get nickel and dimed on small parts, adaptors, cables ect but I’m probably in the minority.”

Helpful Report

Posted 5 months ago

We’re glad to hear you’re satisfied with our products and support. We appreciate your input on pricing for small parts and will take it into consideration. If you have any further concerns, feel free to let us know!

Posted 4 months ago

“Great products, great tech support!”

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Posted 5 months ago

We're so glad to hear you're happy with both our products and tech support! We work hard to deliver top-quality communications and helpful assistance whenever you need it. Thanks for the awesome feedback!

Posted 3 months ago

We're thrilled to hear you're enjoying our products and had a great experience with our tech support! We're always here to make sure your gear performs at its best. Thanks for the great review!

Posted 3 months ago

“First of all I really like the quality of your products. The biggest thing that impresses me is the fact I can call and acually talk to a sales rep that is very helpfull and knows what there talking about. I have always had exceptional help in puting together what I need. This company is one of the few that provides that quality of service.”

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Posted 5 months ago

Thanks for the awesome review! We’re thrilled you love our products and enjoy chatting with our knowledgeable team. It’s like having a personal guide to help you find exactly what you need—minus the treasure map! 😊

Posted 4 months ago

“Our group has tried all radios, but none work as well as rugged radios, and thanks to all at tech, they really provided me with hands free push to talk, I really like this feature along with their helmet it works great, can listen to music up load, and when someone talks I hear them over music because helmet speakers in both ears , thanks again Randy will order again”

Helpful Report

Posted 5 months ago

Thanks for the great feedback, Randy! We're thrilled to hear that Rugged Radios are outperforming the rest and that the hands-free push-to-talk and helmet features are working so well for you. We look forward to your next order—thanks for choosing us!

Posted 4 months ago

“The purchasing of the radio's was a great experience, I have not had issues with the radios. Just wish they had a little better range in the mountains..”

Helpful Report

Posted 5 months ago

Thank you for the positive feedback! We’re glad you had a great experience purchasing the radios and that they’ve been reliable. We appreciate your input on range and will keep it in mind as we continue to improve our products. If you need any further assistance, feel free to reach out!

Posted 4 months ago

“The help I recieved was great!”

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Posted 5 months ago

We're so happy to hear that the help you received was great! Our team is always here to make sure you have the best experience possible. Thanks for sharing your feedback!

Posted 3 months ago

“Awesome equipment and Awesome customer Service . Purchased GMRS2's and several accessories to go with!!”

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Posted 5 months ago

We're thrilled to hear you’re enjoying the GMRS2s and accessories, and that our customer service met your expectations. If you need anything else, we’re here to help!

Posted 4 months ago

“Love the radios I bought. They work awesome for what I need them to do”

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Posted 5 months ago

We’re so glad to hear you love the radios and that they’re doing exactly what you need! If you have any more needs or questions, we’re here to help. Thanks for choosing us!

Posted 4 months ago

“Great products, great service.”

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Posted 5 months ago

Thank you for the kind words! We're thrilled to hear you're enjoying our products and service. We're always here to support your adventures—glad to have you as part of the Rugged Radios family!

Posted 3 months ago

“Easy to work with and fast delivery.”

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Posted 5 months ago

Rugged Radios is rated 4.6 based on 989 reviews